Tourism Services Coordinator

3 weeks ago

Guelph, Canada The City of Guelph Full time

Why Guelph:
**What we offer**:
We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. _Many_ of our positions offer:

- Paid vacation days, increasing with years of service
- Paid personal days;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.

Position Overview:
Resumes are being accepted for the part-time Tourism Services Coordinator position within the Economic Development and Tourism department. Reporting to the Manager of Tourism and Destination Development, the Tourism Services Coordinator provides administrative, customer service and program support for the Tourism Services and Economic Development teams.

**Key duties and responsibilities**:

- Delivers exceptional customer service as the administrative lead for the Seasonal Patio Program
- Ensure compliance with all federal and provincial regulations/legislation and City by-laws applicable to the programs; ensure compliance with City policy and procedures.
- Assists in maintaining digital properties to provide accurate and current visitor and business service information.
- Maintains tourism information kiosks at various locations; inventories and distributes printed materials.
- Assists with tourism destination development projects and research for service enhancements
- Provides administrative support to Tourism and Economic Development service areas.
- Other duties as assigned

**Qualifications and requirements**:

- Excellent customer service skills with sound judgement and decision making skills.
- Demonstrate good interpersonal skills to be able to work effectively in a team environment or independently when required.
- Demonstrate organizational skills with the ability to manage multiple projects and time effectively.
- Excellent communications skills (both oral and written) with the ability to communicate with all levels of staff, stakeholders and the general public.
- Intermediate skills in Microsoft Office Suite.
- Experience with content management systems (Wordpress) and social media platforms would be considered an asset.
- Valid Driver’s License is required.

**Hours of work**:
Up to 20 hours per week which may include evenings and weekends.

**Pay/Salary**:
$21.33 - $22.45 per hour

**How to apply**:

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