Office & Tenant Services Assistant (Contract)

6 months ago

Montréal, Canada BentallGreenOak Full time

**Office & Tenant Services Assistant (Contract)**

**Montreal, QC**

**Who We Are**: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.

BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

**The Opportunity**: Located in the heart of the financial district at the Sun Life Building in downtown Montreal, this position will be a part of the Property Management team supporting the building and will report directly to the Property Manager. We are looking for someone who will bring a strong sense of commitment and dedication in providing administrative and tenant service support to our clients and members of the team. If you are curious about the Property Management industry and want to be part of an amazing team, we are looking for you

**What You Will Do**:
**General Office Support**:

- Effectively and professionally greet and communicate with all visitors to the office.
- Handle internal and external requests and inquiries following company guidelines, procedures, and policies; ensure information is forwarded to the applicable manager for any required follow-up.
- Always maintain a professional appearance of the reception area and boardrooms.
- Coordinate boardroom reservations.
- Ensure adequate levels of office supplies and stationery and place replenishment orders when necessary.
- Ensure all office equipment is in proper working order; arrange for immediate repair/servicing of any malfunctioning equipment (coffee machine, printer, etc.);
- Open all incoming mail and courier packages, date stamp all items and distribute them to the recipients.
- Arrange all outgoing courier packages.
- Provide general administrative support (for all managers and the property administrator within the portfolio).
- Other duties as required.

**Operational Support**:

- Respond to telephone and electronic service inquiries from tenants.
- Using the software Angus, open and/or follow up on tenant service requests.
- Coordinate the purchase orders as requested by team members.

**Conference Center**:

- Replace and support the Client Services Coordinator occasionally.

**Who You Are**:

- 3+ years’ experience in customer services and/or administrative functions
- Post-secondary education
- **Superior oral and written communication and presentation skills;** an ability to develop and sustain cooperative working relationships at all levels; ability to exercise confidentiality; displays enthusiasm and has a desire to learn; team player.
- **Strong organizational/multi-tasking skills** - ability to allocate one's time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands and competing priorities and adapt to new ideas and constant changes.
- **Computer Skills** - Intermediate knowledge of Microsoft Office; particularly Outlook, Word and Excel.
- **Bilingual **- Excellent oral and written French and functional English due to frequent communication with tenants, customers and colleagues in other Canadian offices.
- **Police Clearance**:A criminal verification check is required for employment.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

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