Medical Office Reception
6 months ago
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and schedule appointments
- Verify patient insurance information and collect payments
- Maintain patient records and update electronic medical records (EMR)
- Assist with administrative tasks such as faxing, and scanning documents
- Coordinate referrals to specialists and follow up on patient appointments
- Ensure the waiting area is clean and organized
- Provide excellent customer service to patients and address their inquiries or concerns
Qualifications:
- Previous experience as a medical office assistant is preferred
- Proficient in using office phone systems and handling multiple phone lines
- Familiarity with medical software such as Healthquest
- Strong administrative skills, including data entry and record keeping
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Friendly and professional demeanor when interacting with patients and colleagues
Note: This job description is intended to provide a general overview of the position. It is not exhaustive or all-inclusive. Other duties may be required or assigned.
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$19.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- Healthquest: 1 year (preferred)
- Medical receptionist: 1 year (required)
Work Location: In person
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