Medical Office Assistant

4 months ago

Edmonton, Canada Asperia Medical Clinic Full time

**About us**

Asperia Medical Walk-In and Family Practice is dedicated to providing comprehensive and compassionate healthcare to our community. Our clinic offers a wide range of services, including primary care, walk-in consultations, preventative health screenings, chronic disease management, and minor medical procedures.

**JOB TITLE : MEDICAL OFFICE ASSISTANT**

**Overview**:
The Medical Office Assistant at Asperia Medical Walk-In and Family Practice plays a crucial role in ensuring the smooth operation of the clinic, providing exceptional patient service, and supporting healthcare providers. This position demands excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently in a dynamic fast paced environment.

**Responsibilities**:
**Patient Reception and Check-In**:

- Welcome patients and visitors with a friendly and professional demeanor.
- Confirm patient information and complete necessary paperwork accurately.
- Efficiently manage appointment scheduling and the clinic's calendar.
- Verify Alberta Health Care Coverage for all patients.

**Patient Records Maintenance**:

- Keep electronic health records (EHR) up-to-date and accurate.
- Create new patient charts for New patients and walk-in patients.
- Handle patient information with confidentiality and comply with healthinformation act regulations.

**Supporting Healthcare Providers**:

- Register patients upon arrival and follow up with those who haven't checked in at their appointment time.
- Assist doctors and nurses by rooming patients and taking vitals (e.g., blood pressure, temperature, weight).
- Ensure examination rooms are clean and sanitized between patient visits, well-stocked, and organized.

**Patient Communication**:

- Respond to phone calls and inquiries from patients, caregivers, and healthcare professionals promptly and courteously.
- Relay clinical-related questions or concerns from patients to the appropriate physician or nurse.
- Confirmation and monitoring of online bookings.

**Billing**:

- Process patient payments and prepare invoices.
- Ensure all health cards are verified upon checking in.

**Administrative Tasks**:

- Handle administrative duties such as indexing, filing, faxing, scanning, printing, and copying documents.
- Fax consultation letters and diagnostic reports to referring practitioners.

**Clinic Operations**:

- Work with other clinic staff to ensure smooth daily operations.
- Maintain cleanliness and organization in the reception area and waiting room.
- Participate in staff meetings.

**Safety and Compliance**:

- Follow infection control protocols and ensure a safe environment for patients, staff, and visitors.
- Adhere to clinic policies and procedures, including safety regulations and quality standards.

**Key Skills**:

- **Proficiency in Medical Terminology**: Essential for understanding patient needs and communicating with healthcare providers.
- **EHR Management Experience**: Ability to efficiently maintain patient records, update medical histories, and input clinical data. Experience with Healthquest EMR is beneficial.
- **Effective Communication**: Strong skills in interacting empathetically with patients and their families.
- **Appointment Scheduling**: Ability to manage a busy calendar, schedule appointments, and coordinate with multiple healthcare providers.
- **Organizational Skills**: Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
- **Attention to Detail**: Ensure accuracy in patient records, billing information, and administrative tasks, minimizing errors.
- **Problem-Solving Abilities**: Address patient inquiries, resolve scheduling conflicts, and handle emergencies calmly and efficiently.
- **Team Collaboration**: Work effectively with healthcare professionals, administrative staff, and support personnel.
- **Confidentiality and Compliance**: Maintain patient confidentiality and adhere to healthcare regulations.
- **Adaptability**: Flexibility to adapt to changing priorities and clinic workflows while maintaining professionalism under pressure.

**Requirements**:

- High school diploma or equivalent; certification as a Medical Office Assistant is a plus
- Excellent communication skills and customer service orientation
- Ability to work well in a fast-paced environment
- Attention to detail and accuracy in all tasks
- Strong computer skills, including MS Office proficiency

Join our team as a Medical Office Assistant to contribute to providing exceptional patient care while gaining valuable experience in a dynamic healthcare setting.

Pay: $17.00-$19.00 per hour

Expected hours: 32 per week

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical Office Assistant: 1 year (preferred)

Work Location: In person

Expected start d

  • Medical Office Assistant

    6 days ago

    Edmonton, Canada Savera Medical Centre Full time

    We are looking for a dedicated and hardworking Medical Office Assistant who can work independently with a multi-disciplinary team and has the following qualities: - Successful completion of a recognized medical office Administration program - Good interpersonal skills - Ability to maintain patient privacy and confidentiality - Ability to efficiently manage...

  • Medical Office Assistant

    1 week ago

    Edmonton, Canada Healthpointe Medical Full time

    **Position: Full-Time Medical Office Assistant** HealthPointe is a unique interdisciplinary healthcare clinic that provides patients with highly efficient, one-location access to a specialized medical team for accurate diagnosis and on-site advanced treatment options for neck and back pain patients. **Position Profile** **Responsibilities** - Answers...

  • Medical Office Assistant

    7 months ago

    Edmonton, Canada Healthpointe Medical Full time

    **Position: Full-Time Medical Office Assistant** HealthPointe is a unique interdisciplinary healthcare clinic that provides patients with highly efficient, one-location access to a specialized medical team for accurate diagnosis and on-site advanced treatment options for neck and back pain patients. **Position Profile** **Responsibilities** - Answers...

  • Medical Office Assistant

    7 months ago

    Edmonton, Canada Unlimited Medical Centres Full time

    Looking for vibrant, customer service and detail-oriented staff for our front desk and back-end nursing station area. From answering phone to filling patient rooms, staff will rotate between reception and the back end. Only applicants with the required experience and knowledge base will be contacted. **Duties**: Answering phone calls and directing them to...

  • Medical Office Assistant

    5 days ago

    Edmonton, Canada Terwillegar Medical Clinic Full time

    We are a very busy family physicians office on the south side of Edmonton with six physicians. Applicant must be able to work at a high pace and have the ability to multi task. Duties include but are not limited to answering a very busy multi line phone system, booking appointments, greeting patients, schedulling and coordinating referrals to specialists,...

  • Medical Office Assistant

    4 months ago

    Edmonton, Canada Cardinal Medical Clinic Full time

    **Overview** **Responsibilities**: - Manage patient check-in and check-out processes - Schedule appointments and follow-ups - Maintain electronic medical records accurately - Assist with billing and insurance verification - Answer phone calls and inquiries promptly - Coordinate referrals to other healthcare providers - Ensure the front desk area is tidy...

  • Medical Office Assistant

    2 months ago

    Edmonton, Canada Pleasantview Medical Clinic Full time

    **Wanted: Medical Office Assistant for a busy, fast-paced, Southside Medical Clinic** We are a very busy medical clinic located on the Southside. Currently seeking an experienced medical office assistant/receptionist. We are looking for someone that is able to work both individually and as a team player and is of a friendly, professional, and capable. This...

  • Medical Office Assistant

    3 weeks ago

    Edmonton, Canada Dx Medical Centres Full time

    Dx Medical Centres is a family practice/walk in clinic with 2 locations serving the Edmonton area. Patient care is our first priority. We are looking for a Part Time Medical Office Assistant to join our team on a part time basis at our Trail South and Plaza 167 location. Roles and Responsibilities: - Greet patients and ensure follow up appointments are...

  • Medical Office Assistant

    7 months ago

    Edmonton, Canada Dx Medical Centres Full time

    Dx Medical Centres is a family practice/walk in clinic with 2 locations serving the Edmonton area. Patient care is our first priority. We are looking for a Part Time Medical Office Assistant to join our team on a part time basis at our Trail South location. Roles and Responsibilities: - Greet patients and ensure follow up appointments are booked when...

  • Medical Office Assistant

    7 months ago

    Edmonton, Canada Savera Medical Clinic Full time

    Responsibilities: - Greet and check-in patients as they arrive at the medical office - Schedule appointments and manage the appointment calendar - Answer phone calls and respond to inquiries or direct calls to the appropriate staff member - Maintain patient records and update electronic medical records (EMR) system - Verify insurance information and assist...

  • Medical Office Assistant

    4 months ago

    Edmonton, Canada Compassion Medical Wellness Centre Full time

    **Job description** The Medical Office Assistant (MOA) will provide comprehensive support services and care to patients within the medical clinic. She will be an integral member of the team and be responsible to support the functional operation of the clinic and perform relevant roles with proactive care assisting patients/clients with compassion and true...

  • Medical Office Assistant

    4 months ago

    Edmonton, Canada Compassion Medical Wellness Centre Full time

    **Job description** The Medical Office Assistant (MOA) will provide comprehensive support services and care to patients within the medical clinic. She will be an integral member of the team and be responsible to support the functional operation of the clinic and perform relevant roles with proactive care assisting patients/clients with compassion and true...

  • Medical Office Assistant

    2 weeks ago

    Edmonton, Canada Medical Clinic at Southpointe Full time

    We are looking for experienced Medical Office Assistants. Casual, part time, and full time positions available. We are open 9-5 Monday to Friday, and are adding a couple evening shifts for the summer months. Minimum 1 year in a Medical office position required Completion of Medical Office Assistant Program required Healthquest EMR experience is an...

  • Medical Office Assistant

    1 week ago

    Edmonton, Canada Manning Medical Full time

    Full and Part Time Positions Medical office assistants support doctors and other health care professionals by performing a wide variety of clerical and administrative tasks such as scheduling appointments, photocopying, filing, and answering telephone calls and correspondence. **Duties** - Answer the telephone, schedule and confirm medical appointments,...

  • Medical Office Assistant

    2 weeks ago

    Edmonton, Canada Wolf Willow Medical Centre Full time

    **Job Overview** **Duties** - Greet patients warmly and assist them with the check-in process. - Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries. - Maintain accurate patient records using electronic medical records software, ensuring compliance with privacy regulations. - Assist with administrative tasks...

  • Medical Office Assistant

    2 weeks ago

    Edmonton, Canada Compassion Medical & Wellness Centre Full time

    The Medical Office Assistant (MOA) will provide comprehensive support services and care to patients within the medical clinic. She will be an integral member of the team and be responsible to support the functional operation of the clinic and perform relevant roles with proactive care assisting patients/clients with compassion and true service to the...

  • Medical Office Assistant

    7 months ago

    Edmonton, Canada Cardinal Medical Clinic Full time

    **About us** Cardinal Medical Clinic is a small business in Edmonton, AB T6X 1A3. We are professional, agile, and supportive. Our work environment includes: - Modern office setting - Safe work environment - Lively atmosphere **Responsibilities**: - Greet and check-in patients, ensuring a positive and welcoming experience - Schedule appointments and...

  • Medical Office Assistant

    4 months ago

    Edmonton, Canada Cardinal Medical Clinic Full time

    **About us** Cardinal Medical Clinic is a small business in Edmonton, AB T6X 1A3. We are professional, agile, and supportive. Our work environment includes: - Modern office setting - Safe work environment - Lively atmosphere **Responsibilities**: - Greet and check-in patients, ensuring a positive and welcoming experience - Schedule appointments and...

  • Medical Office Assistant

    1 week ago

    Edmonton, Canada Dx Medical Centres Full time

    Dx Medical Centres is a family practice/walk in clinic with 3 locations serving the Edmonton area. Patient care is our first priority. We are looking for a Medical Office Assistant to join our team on a part time basis at our Plaza 167 location. Roles and Responsibilities: - Greet patients and ensure follow up appointments are booked when leaving - Answer...

  • Medical Office Assistant

    1 week ago

    Edmonton, Canada Dx Medical Centres Full time

    Dx Medical Centres is a family practice/walk in clinic with 3 locations serving the Edmonton area. Patient care is our first priority. We are looking for a Medical Office Assistant to join our team on a full time basis at our Trail South location. Roles and Responsibilities: - Greet patients and ensure follow up appointments are booked when leaving -...