Medical Office Assistant

6 months ago


Edmonton, Canada Shifa Medical Clinic Full time

**Medical Office Assistant**

**Qualifications**
- Minimum 2 yrs of college.
- Knowledge of EMR systems preferred.
- Must be able to pass drug screening and background check.
- Maintain and set up appointment templates for each physician in EMR
- Answer incoming calls in a timely manner and schedule appointments based on patient requests, physician availability, and booking preference, confirm appointments for medicals and patients with a record of no-shows
- Organize, prepare and clean exam rooms and insure each room is appropriately stocked with supplies
- Investigate and follow up on missing test results as requested by physician
- Set up room and instrument trays for procedures as appropriate (e.g. mole removal, PAP, completes, etc.)
- Greet patients as they arrive and indicate arrival in EMR, confirming/updating patient demographics as needed
- Ensure the patients have received and signed all required consent forms for procedures and third party medicals
- Complete medical forms with patient demographics
- Escort the patient to the exam room; provide instructions to prepare patient for visit (e.g. disrobing)
- Complete eye exams, urine dips, and patient vitals as appropriate and enter results into the EMR
- Chaperone intimate exams, as requested
- Monitor exam room occupancy to ensure exam rooms are filled
- Collect uninsured charges from patient; produce invoices and receipts as needed
- Book follow up appointments
- Know the difference between root drive, server drive and cloud drive in computing technology
- Book tests and referrals for urgent referrals and patients who need assistance
- Assemble referral packages as instructed by physician to send to Referral Coordinator
- Check EMR on an ongoing basis for instructions from physician
- Chart relevant data into patient charts in the EMR e.g. record faxes sent, Rx refills, etc.
- Ensure sharps and biohazard waste is disposed of appropriately
- Sterilize and repackage instrument kits
- Deliver all phone messages and mail to physicians
- Monitor general clinic medical supply inventory, re-order and stock supplies
- Provide other administrative support including reception, faxing and copying documents and processing incoming and outgoing mail/faxes.

Perform other related duties, as required

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Edmonton, AB T6J 7K1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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