Im/it Administrator

3 weeks ago

Ottawa, Canada National Arts Centre - Centre National des Arts Full time

**Introducing the National Arts Centre**
The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, _The Journey Ahead_.

**Equity, Diversity, Inclusion, Anti-Racism and Accessibility**
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

Job Number: J0624-0120

Job Title: IM/IT ADMINISTRATOR

Employment Type: Full-Time continuing

Job Category: Information Management Services

Open Positions: 1

Posting Date: June 5, 2024

Closing Date: July 7, 2024

**Salary**: $61,200.00 - $76,500.00/Year

Language Requirement: Bilingual

Working Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours/ week) occasional evening and weekend work to support department needs.

Job Reports To: Chief Information Officer (CIO)

**Key Activities**:

- Under the supervision of the Chief Information Officer (CIO), the IM/IT Administrator is responsible for providing administrative and support to the Information Technology (IT) and Information Management (IM) department at the National Arts Centre (CNA). The Administrator performs a variety of tasks, such as scheduling meetings, preparing reports, financial management, managing software licenses and physical inventory, and liaising with internal and external stakeholders. The Administrator also assists with the development and implementation of IM/IT procedures, workflows, and IM/IT projects in alignment with the strategic goals and objectives of the department and the organization. The Administrator serves as a direct support to the Chief Information Officer but also to the departmental teams as required.
- **General/Administrative**
- Supports the CIO in an administrative capacity including but not limited to: scheduling meetings, organizing events, managing communication and information, preparing/editing documents, reports and presentations, ordering and managing office supplies and equipment, etc;
- Provides departmental invoice and expense management and reconciliation support: monthly expense reconciliation, managing claims/invoices, generating and analyzing financial reports, and liaising with finance;
- Coordinating routing of documents and agreements for reviews and approvals;
- Provides input to the implementation, evaluation and enhancement of processes, procedures, tools and templates pertaining to the work;
- Supports senior resources of the team in addressing the organization’s IM/IT needs;
- Provides support on research and maintenance of IM/IT policy, procedures, best practices, and functionality of various systems;
- Maintains organizational awareness and relationships to ensure close and effective interdepartmental collaboration;
- Other project/initiative work as directed by IM/IT leadership;
- Participates in delivery of training/workshops on various aspects of IM/IT to meet organizational needs;
**IT Operations Support**
- Develops and maintains an inventory of IM/IT infrastructure, client devices, and software.
- Maintains IM/IT service catalogue;
- Updates and maintains IM/IT operational processes and documentation (disaster recovery, workflows, triage) ;
- Telecom - standardize, manage and distribute cellular services and devices NAC-wide;
- Tracking IT Operations service desk scheduling/coverage;
**Project Support**
- Supports IM/IT program deliverables, assigned projects/initiatives and management briefings, presentations, and reports;
- Participates in project teams and/or stakeholder meetings, take meeting minutes and prepares records of discussion and decision; coordinates logistics for ad-hoc and regular meetings/events;
**Information Management and Archives Support**
- Supports the IM/IT department as an IM champion and communications lead for interdepartmental communications (e.g. creating and promoting leHub articles);
- Contributes to the preparation and delivery of IM/IT training tools, documents and procedures/manuals for IM/IT awareness and training sessions.

**Skill Requirements**:

- Post-secondary diploma in Administration, Computer Science or an equivalent combination of education and experience;
- Minimum of three to five years of experience working in an administrative support capacity;
- Min

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