Case Worker

4 weeks ago

Ottawa, Canada City of Ottawa Full time

Requisition ID: 14574
Department: Community & Social Services Dept.
Service: Employment and Social Services
Employment Type: Full Time Permanent, Full Time Temporary Positions and Eligibility List
Work Hours: 35 hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $69,194.58 - $80,960.88 annually (2024 rates of pay)
Location: Various Locations
City: Ottawa, ON
Job Category: Community and Social Services
Application Close**:23/09/2024**

**JOB SUMMARY**
- The Community & Social Services department is responsible for creating a strong social infrastructure by providing support to families and individuals in need in order to promote their self reliance and quality of life, in collaboration with community partners. This includes providing financial assistance, housing, childcare, employment, personal care and referral.-
**EDUCATION AND EXPERIENCE**
- Completion of 2 year college diploma in a Human Services curriculum- Minimum of 12 months of experience in social services programs**KNOWLEDGE**
- Applicable federal, provincial and municipal legislation, policy, procedures and programs
- Special needs/requirements of Ontario Works participants and other Social Services clients
- Programs and services for Ontario Works participants and other Social Services clients
- Assessment, interviewing and counselling techniques
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.

**COMPETENCIES, SKILLS AND ABILITIES**
- Interpret legislation, policy and procedures
- Take initiative, solve problems and resolve conflict
- Make independent decisions
- Work in a team environment
- Work with a computerized support system
- Demonstrate sound judgment
- Establish effective working relationships with people of diverse social, economic and ethnic backgrounds
- Assess and refer clients to appropriate services
- Provide employment counselling
- Perform crisis intervention
- Resourceful and innovative
- Effective interpersonal skills
- Effective organizational skills
- Flexible and adaptable
- Demonstrate tact, empathy, sensitivity and discretion
- Work in a stressful environment

**WHAT YOU NEED TO KNOW**
- The permanent eligibility list will be utilized to fill permanent (full time continuous) vacancies from the closing date of the competition until the opening date of the next competition.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.

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