Cash Receipts Processor

3 days ago

Toronto, Canada Workplace Safety and Insurance Board Full time

Process Schedule 1 and Schedule 2 cheques, control post-dated cheques and process cheques returned from the bank. Reconcile and process Schedule 2 electronic payment files. Process debit card payments, claims overpayments, receipts and unidentified cheques.
**Major Duties & Responsibilities**
1. Process Schedule 1 and Schedule 2 cheques, electronic payment files, electronic funds transfers (EFTs) and debit card payments by:

- opening and sorting mail/logs by payment types and distributing to appropriate staff for processing
- scrutinizing cheques for completeness and taking appropriate action
- preparing, batching, micro encoding, endorsing and imaging cheques
- verifying/balancing bank deposit statements to employer reports, payment logs and/or validation reports, ensurng funds have been deposited, and approving and releasing the file into GW
- contacting appropriate staff or external party (such as bank, employer, etc.) to obtain missing information or resolve and/or correct discrepancies
- running and validating Guidewire control/validation reports and payment entries to ensure accuracy of payments, recorded in and balanced to GL
- requesting transfer of funds between Schedule 1 and Schedule 2 bank accounts as required
- uploading spreadsheets of employer payments into GW where employers submit one payment for multiple accounts

2. Prepare, rescind and reconcile claims overpayment refunds from workplace parties (workers, employers and service providers) by:

- preparing, batching, micro encoding, endorsing and imaging claims overpayment cheques
- requesting transfer of funds between Schedule 1 and 2 bank accounts for split payments
- preparing payment action notices (form 164) for forwarding to Operations staff where no overpayment exists or to rescind overpayments
- entering/updating payment data into WBS systems and MS Access database to credit/rescind overpayments
- preparing journal entries
- maintaining post dated cheque database for claims overpayment cheques
- searching systems to identify claim information to credit payments to appropriate claims and contacting case manager for direction if overpayment cannot be found
- reconciling processed transactions to accident cost reports and notifying appropriate staff of any errors

3. Control post-dated cheques for lockbox and in-house cheques (duties performed on a monthly rotational basis) by:

- tracking/updating pulled posted cheques from database and balance to service provider and reports
- responding to requests for recall of post-dated cheques by verifying cheque is present, requesting lockbox agent to remove cheque
- preparing appropriate forms for death claims for referral to WSIB Collections Branch
- filing in-house post-dated cheques in secure vault for future daily deposit
- responding to enquires from internal and external parties, such as employers, Collections, Customer Service Representatives, Account Managers

4. Process returned cheques by:

- verifying and matching returned cheques with bank documentation
- balancing control reports to original report from lockbox agent and processing any rejected transactions using Guidewire
- batching, balancing manual returned cheques and entering into system; balancing to system output reports;
- investigating discrepancies and requesting transfer of funds between Schedule 1 and 2 bank accounts if necessary
- updating WBS and GW for returned cheques

5. Process unidentified cash receipts by:

- separating, sorting and recording the unidentified cheques by type of reason;
- searching system to identify employer account and contacting appropriate parties where account number cannot be found
- returning cheques to employers for missing information

6. Perform payment tracing and other payment related activities, such as:

- searching imaged files to locate and trace payments
- addressing employer account issues with Collections where a continuous problem with cheques exist;
- searching misapplied payments, WSIB posted cheques system or unidentified cheques
- contacting employers when multi accounts deposit amounts do not balance with cheques issued
- preparing manual cheque refunds
- controlling petty cash fund

7. Perform daily mail processing activities related to lockbox agent courier bags by (duties performed on a rotational basis):

- bundling cheques and premium remittances
- packing bags and securing in designated area

8. Perform other duties as assigned or required, such as:

- preparing administration form and boxes for offsite file storage;
- backing up and copying cheque images onto the share drive;
- contacting the vendors for encoding machine repairs or supplies
- acting as back up to section staff.

**Job Requirements**
Education
- Post-secondary diploma program up to two years in accounting/finance or business administration.

Experience
- One year prior experience in accounting/treasury.

**Our commitment to equity, diversity and inclusion**
We respect and value the diversity of ou

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