Client Care Coordinator

2 weeks ago

Calgary, Canada WS Audiology Americas Full time

**About us**:
Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

**About the role**:
We are on the hunt for a multi-faceted Client Care Coordinator who will support the development of our **new clinic** opening up in **Calgary East Hills, Alberta** This **full-time, permanent** opportunity would be a great career move for someone with strong administration/customer service skills coupled with a keen interest in marketing and business development.

The clinic is expected to open in early Winter 2025. Ahead of the clinic opening, you will participate in community marketing initiatives to promote our new clinic as well as spend time at our existing nearby clinics for training and shadowing.

In an ongoing capacity once the clinic is open, you will support the day-to-day operations of the centre by delivering Best-in-Class customer service with the ability to match the client’s individual needs with our products and services.

**What you'll do**:

- Help with set-up and organization of the new clinic and attend training sessions at existing HearCANADA clinic locations to deploy best practices within the new centre
- Participate in pre-grand opening activities including networking, events, and marketing drop-offs within the community
- Help with grand opening and clinic events
- Check in clients for appointments, scheduling appointments, appointment and follow-up reminders
- Educating clients on payment options, trial periods, benefit submissions and direct-billing options, and provincial/federal funding programs for products and services
- Ordering clinic supplies and maintaining a clean and welcoming clinic environment
- Performing basic hearing aid maintenance and troubleshooting Attending ongoing community events and activities on behalf of HearCANADA for community involvement visibility and ongoing networking of our services

**What we are looking for**:

- Completion of secondary or equivalent is strongly preferred; equal consideration will be given to those with some secondary school education and relevant experience
- Completion of post-secondary schooling or relevant courses or certificates in sales, marketing, administration, customer service, or health care would be considered a definite asset
- A confident and energetic demeanour to attend marketing events and comfortability in networking and promoting our clinic offerings within the community
- Knowledge of the local community and health care landscape or direct experience with events or conferences would be a definite asset
- Comfortability with sales and sales targets; experience in retail would be a definite asset
- Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partners
- Proficiency with scheduling software and MS Office
- Based on the nature of the role, a valid driver's license and access to a vehicle is required as some localized travel will be required (mileage paid)

**What we offer**:

- Attractive compensation package including a generous hourly rate + a bonus program
- Health, dental, and vision benefits starting on your first day (+ a healthcare spending account, ++ these health benefits are 100% employer-paid)
- Generous vacation and personal day policies
- Attractive working hours
- RRSP program with employer-matching starting in your first week
- Education assistance program and ongoing mentorship/professional development opportunities
- A culture that promotes inclusivity and a shared passion in making a positive impact in our community

  • Part-time Client Care Coordinator

    2 months ago

    Calgary, Canada Concierge Care Calgary Full time

    **Looking For PART-TIME CLIENT CARE COORDINATOR** Concierge Care Calgary is a private home care company in Calgary, Alberta. Concierge Care Calgary was founded by healthcare professionals with over 50 years of experience. Our mission is to provide peace of mind for our vulnerable population and their families by helping them age gracefully in their own...

  • Client Care Coordinator

    3 weeks ago

    Calgary, Alberta, Canada Amplifon Full time

    Client Care CoordinatorAmplifon is seeking a Client Care Coordinator to join our team. As a Client Care Coordinator, you will be responsible for delivering a high standard of customer care, guiding the customer journey, and managing scheduling and confirmation of appointments.About the Role:Provide a caring and personalized experience for customersManage...

  • Client Care Coordinator

    2 weeks ago

    Calgary, Alberta, Canada Amplifon Full time

    Amplifon is a global leader in hearing care, and we are seeking a dedicated Client Care Coordinator to join our team. As a key member of our team, you will be responsible for delivering exceptional customer care and supporting our customers in their hearing care journey.About the Role:As a Client Care Coordinator, you will be the first point of contact for...

  • Client Care Coordinator

    5 months ago

    Calgary, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...

  • Client Care Coordinator

    2 weeks ago

    Calgary, Canada Amplifon Full time

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Client Care Coordinator

    2 weeks ago

    Calgary, Canada Amplifon Full time

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Client Care Coordinator

    2 weeks ago

    Calgary, Canada Amplifon Full time

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Client Care Coordinator

    2 weeks ago

    Calgary, Canada Amplifon Full time €19 - €24

    Amplifon , a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of Client Care Coordinators who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Client Care Coordinators are dedicated to...

  • Client Care Coordinator

    2 weeks ago

    Calgary, Canada Amplifon Full time

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Client Care Coordinator

    2 weeks ago

    Calgary, Canada Amplifon Full time

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Client Care Coordinator

    5 months ago

    Calgary, Canada Classic LifeCare - Calgary, AB Full time

    **Classic LifeCare** is a locally owned and operated home care agency that has been providing exceptional home health care experience and nursing support for nearly 50 years in BC and Alberta. As an Accredited agency, we prioritize respecting people's choices and needs, helping them live in the moments that matter and build better lives through great health...

  • Veterinary Client Care Coordinator

    3 weeks ago

    Calgary, Alberta, Canada VCA Canada Full time

    Veterinary Client Care CoordinatorCountry Hills Animal Hospital is seeking a part-time Client Care Coordinator to join our team. This role is ideal for an organized and empathetic individual who can provide exceptional customer service and create a welcoming environment for clients and their pets.Excellent communication skills to put pets and pet parents at...

  • Client Care Coordinator

    1 week ago

    Calgary, AB, Canada Amplifon Full time

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Client Care Coordinator

    1 week ago

    Calgary, AB, Canada Amplifon Full time

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Veterinary Client Care Coordinator

    2 weeks ago

    Calgary, Alberta, Canada VCA Canada Full time

    Veterinary Client Care Coordinator OpportunityCalgary Animal Referral and Emergency Centre is seeking a highly organized and empathetic Client Care Coordinator to join our team. This is an exceptional opportunity to support our clients and their pets in a welcoming and appreciative environment.The ideal candidate will possess excellent customer service...

  • Client Care Coordinator

    2 weeks ago

    Calgary, AB, Canada Amplifon Full time €19 - €24

    *Amplifon*, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of *Client Care Coordinators *who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our *Client Care Coordinators *are dedicated...

  • Veterinary Client Care Coordinator

    2 weeks ago

    Calgary, Alberta, Canada VCA Canada Full time

    Veterinary Client Care CoordinatorCoach Hills Animal Hospital is seeking a highly organized and empathetic Client Care Coordinator to join our team. This is an exceptional opportunity to provide exceptional support to our clients and their pets.Preference will be given to those with experience in customer service and administrative duties.Knowledge of...

  • Veterinary Client Care Coordinator

    3 days ago

    Calgary, Alberta, Canada VCA Canada Full time

    Veterinary Client Care Coordinator OpportunityDalhousie Varsity Animal Hospital is seeking a Client Care Coordinator to support our team.Experience in customer service and administrative duties is preferred.A knowledge of medical terminology and VCA Woofware is considered an asset.Excellent customer service skills are required to create a welcoming...

  • Veterinary Client Care Coordinator

    3 weeks ago

    Calgary, Alberta, Canada VCA Canada Full time

    Client Care Coordinator OpportunityLocation: Calgary, ABDalhousie Varsity Animal Hospital is seeking a highly organized and empathetic Client Care Coordinator to join our team. This role is crucial in providing exceptional support to our clients and their pets.Prior experience in customer service and administrative duties is preferred.Knowledge of medical...

  • Veterinary Client Care Coordinator

    3 weeks ago

    Calgary, Alberta, Canada VCA Canada Full time

    Veterinary Client Care CoordinatorLocation: Calgary, ABDalhousie Varsity Animal Hospital is seeking a highly organized and empathetic Client Care Coordinator to join our team. In this role, you will provide exceptional support to our clients and their pets, ensuring a welcoming and appreciated experience.Preference will be given to those with experience in...