Visitor & Facilities Steward (Part Time)

6 months ago

Calgary, Canada Alberta Innovates Full time

**Visitor and Facilities Steward**

Alberta Innovates is seeking a customer service orientated individual to greet visitors at our facility, coordinate building maintenance activities, field inquiries, act as the primary contact for the safety committee, and provide general administrative assistance. This position will be based in Calgary, 6 hours per day from 8 AM to 2:30 PM.

**Are you our Visitor and Facilities Steward? You would be a good fit for this position if you**:

- Enjoy meeting new people and approach work from a customer service focused perspective.
- Present yourself in a friendly and professional manner.
- Enjoy having a diverse scope of work to complete.

**We are game changers**

Alberta Innovates is a provincially funded corporation with a mandate to deliver 21st-century solutions for the most compelling challenges facing Albertans. We do this by building on our province’s research and technology development strengths in the core sectors of health, environment, energy, food and fibre, and platforms such as artificial intelligence, nanotechnology and omics. We are working with our partners to diversify Alberta’s economy, improve our environmental performance and enhance the well-being of Albertans through research and innovation.

Our subsidiary, InnoTech Alberta, offers a diversified range of scientific engineering and technological research and testing capabilities, and the facilities to support technology scale-up. Our multidisciplinary team has the depth of experience to work across all sectors, from energy to health to food and fibre. InnoTech Alberta offers you access to research talent, technical expertise, and unique facilities that can help accelerate technology development that serves both the private and public sector.

**Intrigued? Here’s some more information about the position**:
The successful incumbent will be for, but not limited to:
**Front Desk Operations**
- Greet visitors, contractors and caterers; determine nature of business and direct them to the appropriate contacts or services.
- Operate telephone system or switchboard to answer, screen and forward telephone calls, take messages and provide information as required.
- Screen cold calls for Senior Executives.
- Provide general information in person and by phone.
- Monitor visitor access on touchless electronic visitor sign in system and maintain security awareness; ensure relative screening questions and Confidentiality Agreement are monitored, and visitor badges are visible. Contact appropriate individuals to escort visitors.
- Act as recipient of emergency calls and/or first level of emergency response by alerting Emergency Response Team and calling ambulances.
- Maintain front desk information binders and training materials.
- May provide administrative support services (e.g., document drafting, proofreading) as needed.
- Receive couriers, record arrivals of packages into receiving log and ensure appropriate carriers are notified of pick-ups.

**HSE & Administrative Support**
- Provide administrative support to a manager or team (including faxing, photocopying and disseminating information).
- Open and distribute incoming regular and electronic mail and other materials.
- Coordinate outgoing mail and deliveries.
- Order and maintain inventory of office supplies and equipment.
- Book meeting rooms for staff and partners.
- First point of contact for Health, Safety and Environment (HSE) within Alberta Innovates. Attend monthly safety meetings, conduct site inspections quarterly, ensuring discrepancies are brought to HSE or Facilities Services. Complete monthly inspection of AED and First Aid kits, which including reordering and restocking expired products.
- Post updated list of staff with First Aid training on bulletin boards.
- Facilitate First Aid certificates going to Facilities Services Administrator to upload in Compass.
- Act as Area Warden Representatives by taking walkies, cell phones, back packs to Muster Points and checking in with next in Command for orders.
- Participate by providing coverage on Warden calendars for Alberta Innovates.
- Ensure AI staff complete appropriate Occurrence Reports from HSE Portal and follow-up to ensure action is taken.
- First point of contact for staff and partners with respect to Facilities Services.

**Base Building Support**
- Support the Team Lead of Facilities Services at each site with base building requirements (e.g., signs, moves, field questions, parking issues) provide full picture to Team Lead to assess and then action accordingly.
- Assist with the "Connect with Alberta Innovates" portal; determine if incoming documents are complete and forward as appropriate. Communicate with company to verify and assist in filling out document with incomplete information.
- Update information on Axiom system, create access cards and collect access cards when staff terminate; ensure stats are programmed into system.
- Manage and sign-out corporate vehicles to employees,

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