Consultant, Customer Research

5 months ago

Toronto, Canada Canadian Tire Corporation Full time

**What you'll do**

As Canadian Tire Corporation continues its mission of being customer obsessed and making data driven decisions using customer insights, the Customer Research team plays a crucial role in providing qualitative and quantitative research services across the organization. This includes quarterly tracking, category research, custom ad-hoc research, and strategic consulting services to ensure the voice of the customer is represented. This role provides an exciting opportunity for a quantitative market researcher/consumer research analyst to join a dynamic team at one of the largest retailers in Canada

Reporting to the Manager of Customer Research, the Customer Research Consultant will be responsible for conducting end-to-end, in-house research for quantitative research projects including; recruitment of targeted panel members, survey writing (Word), programming (Sparq), data analysis (Excel), synthesizing of findings, report preparation (PPT story telling) and presenting results to stakeholders.

The Consultant will work closely with the Customer Research Manager to execute a wide range of research projects to assist Canadian Tire’s owned brand team in making data-driven decisions for the business. Research requests can range from concept / packaging / branding test, feature / pricing optimization, U&A, drivers & barriers, segmentation etc. Key internal clients are the owned brand marketing, product development, and category management teams. Some of the owned brands this role directly supports are MotoMaster, Mastercraft, Maximum, Yardworks, NOMA, Paderno, CANVAS, and Vermont Castings. **_Please note this is a 12-month contract role_**
- Assisting with the research request intake process including briefing meetings with stakeholders to better understand the requirements and provide guidance on the optimal methodology to solve their objectives.
- Develop questionnaires to answer research objectives
- Create sampling plans and utilize industry best practices to maintain panel health
- Leverage PowerPoint and Excel to create compelling, story-driven reports with actionable recommendations for stakeholders
- Present research presentations to key stakeholders (including senior levels) and facilitate discussions that solve a wide range of business challenges
- Build strong relationships with key stakeholders across various departments and proactively find solutions to their business questions
- Partner with third party research vendors and agencies to conduct specialized, outsourced research such as customer segmentation studies
- Collaborate on new and innovative ways to leverage customer research across the Corporation, including the development of our new advanced analytics capability (conjoint)

**What you bring**
- Undergraduate degree in business, marketing, analytics, social sciences (Sociology, Psychology) or a related field
- Minimum 3 + years work experience in a research analyst role. Agency/supplier side research experience or Research Analyst Program graduate degree is an asset.
- Strong understanding of market research fundamentals (questionnaire writing, sampling, reporting)
- Programming experience in Alida (Vision Critical) or equivalent survey software (Qualtrics, Survey Gizmo, Survey Monkey, etc).
- Solid project management experience, with the ability to multi-task and lead multiple cross-functional research projects.
- Strong interpersonal, oral, and written communications skills, including the ability to comfortably and effectively present research results in front of different types of audiences.
- Skilled in Excel for data analysis and PowerPoint for data visualization/reporting
- Must be a collaborative team player and strategic thinker, with a positive attitude

**Hybrid**

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team. **The customer research team works in person at our head office on Wednesdays and Thursdays.**

LI-NV1

**About Us**

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for ben

  • Consultant, Customer Research

    5 months ago

    Toronto, Canada Canadian Tire Corporation Full time

    **What you'll do** As Canadian Tire Corporation continues its mission of being customer obsessed and making data driven decisions using customer insights, the Customer Research team plays a crucial role in providing qualitative and quantitative research services across the organization. This includes quarterly tracking, category research, custom ad-hoc...

  • Market Research Intern

    5 months ago

    Toronto, Canada Environics Research Full time

    **About Environics**: Environics delivers evidence-based solutions to clients working in a range of sectors and industries including health care, tourism, consumer lifestyle, financial services and public policy. Our team is drawn from many disciplines—from business and marketing to sociology and urban affairs. This mix makes Environics a creative and...

  • Marketing Research Associate

    5 months ago

    Toronto, Canada Environics Research Full time

    **Environics Offers**: Environics delivers evidence-based solutions to clients working in a range of sectors and industries. Our team is drawn from a number of disciplines—from business and marketing to sociology and urban affairs. This mix makes Environics a creative and intellectually vibrant research consultancy, where methodological rigour and...

  • Qualitative Research Consultant

    5 months ago

    Toronto, Canada Rand Market Research Corporation Full time

    **About You**: You have a background in consumer research, with experience in qualitative and/or quantitative research project management, as well as writing reports to reflect the findings of the research. Most importantly, you are a skilled listener and hard-working team player who has a genuine interest in understanding how people think and behave. You...

  • Senior Consultant, Management Consulting

    3 weeks ago

    Old Toronto, Ontario, Canada Info-Tech Research Full time

    Job SummaryWe are seeking a highly skilled Senior Consultant to join our Management Consulting team at Info-Tech Research Group. As a Senior Consultant, you will play a key role in driving our consulting projects through each phase, working closely with clients to solve their most challenging problems.Key Responsibilities:Project Delivery: Develop project...

  • Senior Consultant, Management Consulting Expert

    1 week ago

    Old Toronto, Canada Info-Tech Research Full time

    We're Growing Our Consulting Practice!Info-Tech Research Group, a leading IT research and advisory company, is seeking a highly analytical and creative thinker to join our Consulting Practice as a Senior Consultant, Management Consulting Expert. As a key member of our team, you'll work with clients to solve their most challenging problems with lasting...

  • Senior Consultant, Management Consulting Expert

    3 weeks ago

    Old Toronto, Ontario, Canada Info-Tech Research Full time

    Unlock Your Potential as a Senior ConsultantJoin Info-Tech Research Group, a leading IT research and advisory company, as a Senior Consultant in our Management Consulting practice. As a key member of our team, you will work closely with clients to solve their most challenging problems and drive business success.Key ResponsibilitiesProject DeliveryDevelop and...

  • Senior Consultant, Management Consulting Expert

    2 weeks ago

    Old Toronto, Canada Info-Tech Research Full time

    Senior Consultant, Management Consulting ExpertWe are seeking a highly skilled Senior Consultant, Management Consulting Expert to join our team at Info-Tech Research Group. As a key member of our Consulting Practice, you will work closely with clients to solve their most challenging problems and deliver lasting solutions that drive measurable success.Key...

  • Customer Research Specialist

    5 months ago

    Toronto, Canada Canadian Tire Corporation Full time

    **What you’ll do** The Customer Research Specialist is a key member of the Customer Research Team and will work closely with the Senior Consultant of Qualitative Research. This person will be tasked with providing consumer-based counsel to key businesses by initiating and conducting primary Qual & Quant research. In leveraging Canadian Tire’s Consumer...

  • Associate Research Consultant

    5 months ago

    Toronto, Canada CoStar Group Full time

    Associate Research Consultant **Job Description**: **Company Intro** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people...

  • Senior Business Innovation Consultant

    3 weeks ago

    Toronto, Ontario, Canada Info-Tech Research Full time

    About UsInfo-Tech Research Group is a leading IT research and advisory company, serving over 30,000 IT professionals worldwide. Our Consulting Practice is an extension of our Research Organization, and we're growing rapidly.Job SummaryWe're seeking a highly analytical and creative Senior Consultant to join our team. As a key member of our Consulting...

  • Senior Business Consultant Innovation

    3 weeks ago

    Old Toronto, Ontario, Canada Info-Tech Research Full time

    Senior Consultant, Management Consulting (Remote)Info-Tech Research Group is a leading IT research and advisory company, serving over 30,000 IT professionals. Our Consulting Practice is an extension of our Research Organization, and we're growing rapidly. We're a team of highly analytical and creative thinkers, seeking to solve our clients' most challenging...

  • Customs Specialist Consulting

    5 months ago

    Toronto, Canada Livingston International Full time

    **Customs Specialist Consulting** Join Livingston’s Global Trade Management team and help large companies manage their supply chains on a global scale. Livingston is a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Our Global Trade...

  • Manager, Customer Research

    5 months ago

    Toronto, Canada Canadian Tire Corporation Full time

    **What you'll do** As Canadian Tire Corporation continues its mission of being customer obsessed and making data driven decisions using customer insights, the Customer Research team plays a crucial role in providing qualitative and quantitative research services across the organization. This includes quarterly tracking, category research, custom ad-hoc...

  • Associate Research Consultant

    5 months ago

    Toronto, Canada CoStar Group Full time

    **Company Intro** CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that...

  • Research and Development Consultant

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Description**Scientific Research & Experimental Developer (SR & ED) Technical Advisor****Job Summary:**We are seeking a highly skilled Scientific Research & Experimental Developer (SR & ED) Technical Advisor to join our team at CB Canada. As a key member of our Scientific Research & Experimental Development (SR&ED) and Incentives practice, you will be...

  • Research and Development Consultant

    2 months ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Description**Scientific Research & Experimental Developer (SR & ED) Technical Advisor****Job Summary:**We are seeking a highly skilled Scientific Research & Experimental Developer (SR & ED) Technical Advisor to join our team at CB Canada. As a key member of our Scientific Research & Experimental Development (SR&ED) and Incentives practice, you will be...

  • Marketing Consultant

    5 months ago

    Toronto, Canada SysData Technologies Inc. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - College/CEGEP **Work setting**: - Private company, corporation or industry **Tasks**: - Develop communication strategies - Develop policies - Evaluate communication strategies and programs - Implement...

  • Consultant, Market Research

    5 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Associate Research Consultant

    3 days ago

    Toronto, Canada CoStar Group Full time

    Associate Research Consultant **Job Description**: OVERVIEW The Marketing Research team is the heart of CoStar, capturing market-critical information that enables our commercial real estate clients to make informed, high impact business decisions daily. CoStar Group’s research contributes to the most important segment of our economy, helping businesses...