Patient Registration Clerk

1 week ago


Belleville, Canada Quinte Health Care Full time

Company Bio

Quinte Health Care (QHC) is a progressive and integrated system of four hospitals working with partners to provide exceptional care to their local communities.
Care is provided through four hospitals - Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital, and Trenton Memorial Hospital - and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, children’s treatment centre, ambulatory care clinics, community mental health programs, and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery.
Position Summary
Process the registration of patients admitted to or treated in either an inpatient bed, emergency room, day surgery, endocsopy suite, or emergency managed clinic in an expedient, professional and courteous manner. Ensure all supporting electronic and hard copy documentation is complete and correct.
Required
- Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education (minimum of grade 12) and relative working experience.
- Demonstrated knowledge of Medical Terminology.

Duties
- Registers patients visiting Emergency and Out-patients, including Same Day Surgery, Diagnostic Imaging, Lab and clinics
- Process repatriated patients to and from QHC
- Arrange for non-urgent patient transfers
- Processes and completes required forms for all admissions, transfers, births and deaths.
- Arranges for bookings of various clinics
- Arranges consult appointments as required
- Takes payments, issues receipts and reconciles cash
- Directs patients and visitors to nursing units and other departments
- Scans hardcopy patient documents into Hospital Information System
- Manages mail out and distribution of hardcopy documents
- Answers phone and manages calls regarding Patient Registration concerns, forwards calls as required
- Acquires Preferred Accommodation signatures from Inpatients and their families and records in Hospital Information System
- Provides remote registration support for Q7 and other sites as necessary
- Participates in improvement initiatives
- Assists in the orientation of new staff when required
- Performs other duties as assigned.
- Maintains patient privacy and confidentiality at all times.

Closing Statement

Equal Opportunity

613-969-7400 x2577 for assistance.
Physical Demands Analysis
Strength
- Required Rarely - lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling

Mobility
- Required Often - prolonged sitting
- Required Occasionally - standing and walking on hard surfaces, bending/stooping

Dexterity
- Required Often - prolonged fine finger movements
- Required Frequently - gripping/grasping, eye/hand coordination
- Required Briefly - reaching with both hands


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