Professional Services Onboarding Specialist

3 weeks ago

Toronto, Canada Vena Solutions Full time

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. _#LI-Remote_

**About the role**:
Vena Solutions is currently seeking a motivated individual to join our Enablement Team. The PS Onboarding Specialist will aid in onboarding program delivery and development. This role will partner closely with our leaders in Professional Services, Operations, Product and Technology, and Solutions, to create and deliver programming for Professional Services new hires on a regular basis.

**What you will do**:

- Schedule, coordinate, and manage onboarding sessions for new members of the Professional Services team.
- Play a critical role in setting up our implementation partners for success.
- Support in the development of Professional Services collateral, communicate content adoption metrics and maintain feedback and review processes.
- Facilitate onboarding sessions by presenting set materials and driving group discussions.
- Manage Vena's Learning Management System (LMS), ensuring its content is relevant and up-to-date, and course completion reports are sent to all stakeholders.
- Manage Enboarder workflows and surveys.
- Ensure a world-class onboarding experience for office-based and remote employees.
- Maintain a culture of ongoing learning, coaching, and sharing best practices.

**Does this sound like you?**
- 2+ years of experience delivering either customer or internal onboarding.
- 2+ years of experience in Software Implementation, or Financial Planning & Analysis (FP&A) / Accounting preferred
- Strong Microsoft Excel skills
- Data Integration and data modelling experience, or a willingness to learn
- Excellent communication skills, proactively ask thoughtful questions and demonstrate an understanding of customer needs
- A passion for creating meaningful and impactful learning experiences for others.
- Loves working in a fast-paced, highly collaborative and high-growth environment.
- Ability to proactively problem-solve with strong attention to detail.
- Proven ability to create presentations, history of coaching, facilitation and/or mentoring.
- Motivated self-starter with a high energy level and a strong sense of responsibility and initiative

**Not checking every box?**

**Why choose Vena?**
- **Total Rewards**: Grow with Vena and celebrate its success with our Employee Stock Option Program (ESOP). We look ahead and invest in your future with our Retirement Savings Matching Program. We also provide comprehensive health benefits through our employer group plan effective from day one.
- **Unique Culture**: Join us in our ongoing commitment to build a diverse and inclusive workplace. Every voice, action and idea matters at Vena.
- **Career Growth**:We invest in your job training, professional development and continuing education and offer an Education Subsidy. Pursue your interests and chart your growth towards a new position on your current team or a new one. **Vena had 180+ employee promotions and internal moves to new roles in 2021**:

- **Executive Leadership**: Be inspired by our executive leadership as they lead and motivate our team.
- **Read what employees say about working at Vena**
- Glassdoor
- Comparably
- Indeed

Vena celebrates the differences that make us all unique and strives to make our workplace accessible however we can.

  • Onboarding Specialist

    7 days ago

    Toronto, Canada MarkiTech Full time

    **We are hiring an Onboarding Specialist at MariTech.** As an Onboarding Specialist at MarkiTech, you will play a crucial role in ensuring a smooth and successful onboarding process for our customers. You will be responsible for integrating virtual care technologies and clinical decision support systems for patients into our platform, while also...

  • Procom - Client Services Onboarding Specialist

    4 weeks ago

    Toronto, Canada Procom Full time

    **The Opportunity**: Procom is seeking a seasoned professional to join our team as a Client Services Onboarding Specialist. Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom has been deeply committed to continuous growth and improvement for both ourselves and our...

  • Client Experience Onboarding Specialist

    5 days ago

    Toronto, Canada MarkiTech Full time

    **We are hiring a Client Experience Onboarding Specialist at MarkiTech.** As a Client Experience - Onboarding Specialist at MarkiTech, you will play a crucial role in ensuring a smooth and successful onboarding process for our customers. You will be responsible for integrating virtual care technologies and clinical decision support systems for patients into...

  • Customer Onboarding Specialist

    4 weeks ago

    Toronto, Canada Actionstep Full time

    The Customer Onboarding Specialist is responsible for bringing new firms on to the Soluno product. Working with different people within the Law Firms organization to ensure that the software is configured to the firms needs, the staff has the training available to them on the new software, and that the firm is up and running in a timely fashion. The Customer...

  • Client Onboarding Specialist

    3 days ago

    Toronto, Canada Veta Virtual Full time

    **About Us**: Veta Virtual is a rapidly growing company that is redefining the traditional virtual receptionist industry. We are actively seeking energetic and passionate people who are eager to learn and grow. We aim to change how businesses work by streamlining how they interact with their customers. Veta Virtual was founded in 2021 and is currently...

  • Onboarding Manager

    4 weeks ago

    Toronto, Canada Neilson Financial Services Full time

    **Job Role**: **Onboarding Manager** **Here at Neilson Financial Services, we want to be number one in everything we do and that all starts with our exceptional onboarding program!** We are looking for a passionate learning & development expert to support and develop our ambitious new starters. From their very first steps into our sales environment to...

  • Professional Practice Coordinator

    7 days ago

    Toronto, Canada Ontario Nurses' Association Full time

    **Location: TBD, ON Canada** **Type: Permanent Full-time** **Group/Grade: Bargaining Unit/Coordinator** **Grade Rate: $119,325.32 (start)** **Date: April 12, 2024** Founded in 1973, the Ontario Nurses’ Association (ONA) is a leading health-care union representing more than 68,000 registered nurses and health-care professionals and 18,000 nursing student...

  • Onboarding Program Director

    3 weeks ago

    Toronto, Canada Caret Full time

    CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. Our...

  • Onboarding Program Director

    2 weeks ago

    Toronto, Canada Caret Full time

    CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. Our team-defined...

  • Onboarding Program Director

    3 weeks ago

    Toronto, Canada Caret Full time

    CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. Our...

  • Onboarding Manager

    4 weeks ago

    Toronto, Canada Neilson Financial Services Full time

    **Job Role**: **Onboarding Manager (Cubs)** **Here at Neilson Financial Services, we want to be number one in everything we do and that all starts with our exceptional onboarding program!** We are looking for a passionate learning & development expert to support and develop our ambitious new starters. From their very first steps into our sales environment...

  • Onboarding Program Director

    2 days ago

    Old Toronto, Canada Caret Full time

    CARET Overview CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients...

  • Onboarding Program Director

    3 days ago

    Old Toronto, Canada Caret Full time

    CARET Overview CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients...

  • Onboarding Program Director

    2 days ago

    Old Toronto, Canada Caret Full time

    CARET Overview CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients...

  • Onboarding Program Director

    6 days ago

    Old Toronto, Canada Caret Full time

    CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. Our team-defined...

  • Onboarding Program Director

    6 days ago

    Old Toronto, Canada Caret Full time

    CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. Our team-defined...

  • Onboarding Program Director

    6 days ago

    Toronto, ON, Canada Caret Full time

    CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. Our...

  • Onboarding Program Director

    6 days ago

    Old Toronto, Canada Caret Full time

    CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. Our team-defined...

  • Investment Specialist

    1 week ago

    Toronto, Canada Raise Full time

    Support the Specialist in all aspects of the role; - Responsible to provide support during the client onboarding, transition and daily trading process; - Work alongside Investment, Client Service and Onboarding teams on preparing strategy and timelines for the client onboarding/transition; - Provide regular communications to Portfolio Management Team and...

  • Service Implementation Specialist

    5 days ago

    Toronto, Canada OntarioMD Full time

    **Service Implementation Specialist** **Permanent Full-Time** **Job Band: 4** - At OntarioMD, we are on a mission to accelerate digital health for clinicians and patients. With over 14,000 Physicians using our products and services we continue to do our part in empowering practices and enhancing patient care. We value the uniqueness and diversity of our...