Client Experience Onboarding Specialist
2 weeks ago
**We are hiring a Client Experience Onboarding Specialist at MarkiTech.**
As a Client Experience - Onboarding Specialist at MarkiTech, you will play a crucial role in ensuring a smooth and successful onboarding process for our customers. You will be responsible for integrating virtual care technologies and clinical decision support systems for patients into our platform, while also addressing gaps in care and enhancing patient experience. Your role will involve collaborating with healthcare professionals, analyzing data, training new team members, and implementing quality assurance measures.
**Responsibilities**:
- Conduct research: Stay up-to-date with the latest developments in virtual care technologies and clinical decision support systems. Incorporate research.
- findings into the development of manuals and guidelines.
- Identify gaps in care: Collaborate with healthcare professionals, including physicians and nurses, to identify areas where care for patients can be improved.
- Develop innovative solutions to address these gaps.
- Analyze data: Utilize patient outcome and satisfaction data to identify areas for improvement. Develop strategies to enhance patient care and overall experience.
- Train and mentor: Provide training and mentorship to new members of the T1 support team. Train them on handling customer inquiries through multiple.
- Quality assurance: Develop and implement quality assurance measures to ensure that customer inquiries are handled in a timely and accurate manner.
- Continuously monitor and evaluate customer service performance.
- Customer feedback: Monitor and analyze customer feedback to gain insights and identify opportunities for product development and service enhancements. Drive continuous improvement initiatives based on customer insights.
**Requirements**:
- Bachelor's degree in a related field (healthcare, technology, business or similar).
- Knowledge of virtual care technologies and clinical decision support systems is a bonus.
- Strong project management skills.
- Excellent communication and interpersonal skills.
- Training and mentoring experience is a plus.
- Attention to detail and a commitment to providing exceptional customer service.
-
Client Onboarding Specialist
1 month ago
Toronto, Canada Veta Virtual Full time**About Us**: Veta Virtual is a rapidly growing company that is redefining the traditional virtual receptionist industry. We are actively seeking energetic and passionate people who are eager to learn and grow. We aim to change how businesses work by streamlining how they interact with their customers. Veta Virtual was founded in 2021 and is currently...
-
Customer Onboarding Specialist
5 days ago
Toronto, Canada Craver Full timeDo you thrive on building positive client relationships and ensuring a smooth transition? Do you have a passion for the restaurant industry and a knack for tech? If so, then Craver wants you! About Craver Craver is a Canadian tech leader, empowering local restaurants and fostering vibrant communities. We've developed a cutting-edge platform that streamlines...
-
Customer Onboarding Specialist
6 days ago
Toronto, Canada Craver Full timeDo you thrive on building positive client relationships and ensuring a smooth transition? Do you have a passion for the restaurant industry and a knack for tech? If so, then Craver wants you! About Craver Craver is a Canadian tech leader, empowering local restaurants and fostering vibrant communities. We've developed a cutting-edge platform that streamlines...
-
Onboarding Specialist
1 month ago
Toronto, Canada Provincial Smart Home Services Full time**Job Title**: Onboarding Specialist **Location**:1243 Islington Ave Floor 2 **Working Hours**: Monday to Friday, 3:00 PM to 11:00 PM **Salary**: $21.50 per hour **Job Overview**: **Key Responsibilities**: **New Customer Onboarding**: - Guide new customers through the onboarding process, ensuring a positive and informative experience. - Provide...
-
Onboarding Specialist
24 hours ago
Toronto, Canada ECOONLINE Full timeAbout us.Workplace safety is a fundamental part of our DNA, and we take pride in ensuring that we make a positive impact on the lives of others. By developing leading software solutions that safeguard people and the environment, we are positively impacting the world. Leveraging data and technology to drive a modern culture of health and safety compliance and...
-
Onboarding Specialist
1 month ago
Toronto, Canada MarkiTech Full time**We are hiring an Onboarding Specialist at MariTech.** As an Onboarding Specialist at MarkiTech, you will play a crucial role in ensuring a smooth and successful onboarding process for our customers. You will be responsible for integrating virtual care technologies and clinical decision support systems for patients into our platform, while also addressing...
-
Recruiter/onboarding Specialist
1 month ago
Toronto, Canada Endo Networks Full time**Role and Responsibilities**: As the Recruiter/Onboarding Specialist at Endo Networks, you will be at the forefront of our talent acquisition and onboarding processes, ensuring that we attract and retain exceptional individuals who share our passion for innovation. Your primary responsibilities will include: **Talent Acquisition**: - Collaborate with...
-
Client Onboarding Coordinator
4 weeks ago
Toronto, Canada Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
IT Systems Analyst
1 month ago
Toronto, Canada VC3 Full timeThe primary focus of the IT Systems Analyst (Client Onboarding) is to bring new clients into our VC3 services accurately, thoroughly, and efficiently. Often the client’s initial experience with a technical role at VC3, the IT Systems Analyst (Client Onboarding) must be able to extract information from the client in order to uncover items about the new...
-
Client Support Specialist
1 month ago
Toronto, Canada Resume Target Inc Full timeCompany Description Resume Target is an industry leader in professional resume writing services known for their fanatical customer service, client support, and quality of work delivered in North America. Job Description We are currently looking to hire a Client Support Specialist for our growing sales division. As a Client Support Specialist,...
-
Client Experience Retention Specialist
20 hours ago
Old Toronto, Canada MEDCAN Full timeJob Description:Job information Client Experience Retention Specialist from the Company MEDCAN, this latest Client Experience Retention Specialist job vacancy is located in the city Toronto, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...
-
Client Experience Retention Specialist
19 hours ago
Old Toronto, Canada MEDCAN Full timeJob Description:Job information Client Experience Retention Specialist from the Company MEDCAN, this latest Client Experience Retention Specialist job vacancy is located in the city Toronto, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...
-
Client Experience Retention Specialist
19 hours ago
Old Toronto, Canada MEDCAN Full timeJob Description:Job information Client Experience Retention Specialist from the Company MEDCAN, this latest Client Experience Retention Specialist job vacancy is located in the city Toronto, ON located in the country Canada . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this...
-
Customer Onboarding Consultant
1 month ago
Toronto, Canada Seqera Labs Full timeDo you want to make meaningful contributions and grow your career at a company with a greater purpose? Join Seqera Labs, and help us deliver the best in class service to our customers! If you're passionate about learning and not afraid of new challenges, then this is the role for you. **About the role** This role requires a blend of technical and some...
-
Onboard Train Control Systems Specialist
1 month ago
Toronto, Canada Mott MacDonald Full timeOnboard Train Control Systems Specialist **Country**:Canada**Position Location**:Toronto, Canada**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Transport**Discipline**:Systems and signals**Job Ref**:1376**Recruiter Contact**:Jennifer Porquez- Mott MacDonald is looking to hire a motivated individual to join our growing team in Toronto in...
-
Client Experience On-boarding Specialist
4 days ago
Toronto, Canada Peninsula Canada Full time**Company** Peninsula Employment Services Limited **Job Title** Client Experience On-boarding Specialist **Department** **Location** Compliance Toronto, Ontario (On-site) **Salary** $45,000.00 per annum CAD **Client Experience On-boarding Specialist** **About Us** Peninsula Canada is a provider of external HR and OHS solutions; including,...
-
Client Support Specialist
4 weeks ago
Toronto, ON, Canada Resume Target Full timeResume Target is an industry leader in professional resume writing services known for their fanatical customer service, client support, and quality of work delivered in North America. Job Description We are currently looking to hire a Client Support Specialist for our growing sales division. As a Client Support Specialist, you will be responsible for...
-
Analyst, Client Onboarding
1 month ago
Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
IT Onboarding Analyst
2 days ago
Toronto, Ontario, Canada VC3 Full timeAre you passionate about IT? Do you excel in a fast-paced and dynamic work environment? CompuVision is currently expanding our team and we are looking for an IT Onboarding Analyst.The IT Onboarding Analyst is responsible for investigating the state of a new client's IT environment so that we can fill in documentation, identify risks, make recommendations,...
-
Client Services Specialist
22 hours ago
Toronto, Canada ERIS Full timeDescription One growing team. One single-minded goal. To innovate intuitive, responsive products to make environmental professionals' work lives easier. ERIS has been providing critical risk and historical information on properties in Canada since 1999. In late 2013, ERIS launched in the United States, as the first and only company to provide...