Client Care Supervisor
5 months ago
**Care Supervisor, Mississauga**
As a Care Supervisor within our CBI Home Health team, you will support multiple programs within our Personal Support Services. You lead a group of direct care providers to ensure that clinical service delivery meets or exceeds standards set by CBI Home Health external stakeholders. Showing the way as a Regulated Health Professional (RPN), you will develop and customize care plans to meet the patient’s individual needs, as well as supervise direct care providers (field staff), unregulated staff (delegating tasks) or regulated staff (RPN) in the provision of services that align with their scope of practice, with a focus on ensuring service and clinical excellence.
**PRIMARY DUTIES**
As a Care Supervisor, you will:
- Respond to patient referrals within timelines (internal and external)
- Complete a comprehensive care assessment in a timely manner, utilizing tools, forms and process as aligned with established policy and procedure guidelines
- Document all required information, including any information pertinent to the client status and care planning
- Ensure Patient and Care Provider safety by accurately assessing risk using tools provided
- Ensure that care plans meet individual patient’s needs, and that the Care Provider has the knowledge, skills and expertise to fulfill the plan
- Reassess patients at interim visits to ensure the service plan continues to be appropriate
- Be responsible for investigation, resolution and reporting of all customer related complaints
- Promote service delivery excellence through effective on-boarding, mentoring, coaching and performance managing of field staff, including performance reviews
- Ensure all team members are aligned to the Key Accountabilities of their role and are meeting performance expectations
- Participate actively in meeting or exceeding utilization, retention and engagement expectations of field staff/care providers
- Respond to identified staff training needs with action plans to resolve gaps, minimize risk and ensure service delivery excellence
- Ensure all internal and external reporting meets or exceeds all standards and expectations of CBI Home Health/We Care, external stakeholders and the associated Regulatory Body
- Ensure accurate and timely completion of appropriate documentation, including client charting
- Actively identify potential risks with internal stakeholders to mitigate and/or manage risk, with particular attention to missed visits and clinical care
- Ensure a timely and comprehensive response to Incident Reporting (IR)
- Ensure policies and procedures are enforced and reflect best practices.
**QUALIFICATIONS**
To take on the role of Care Supervisor, you must:
- Possess a current registration with College of Nurses of Ontario (CNO) as a Registered Practical Nurse
- Have 2 years of supervisory experience and/or experience in the home health service delivery
Be able to effectively establish and build rapport with clients and Care Staff
- You have access to a reliable and insured vehicle, a valid driving license and are able and willing to travel to a variety of settings within Mississauga area
- Have the ability to provide best possible solutions to problems that align with policies and uphold best practices
- Be self-motivated with an ability to work both independently and as an effective member of a team
- Strong verbal and written English communication skills required; the ability to communicate in French or other languages is considered an asset
- Commit to working every second weekend
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.
-
Foot Care Supervisor
4 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeJob Title: Foot Care SupervisorSpectrum Health Care is seeking a highly skilled and experienced Registered Practical Nurse or Registered Nurse (RN/RPN) to fill the role of Foot Care Supervisor in the Peel region. As a Foot Care Supervisor, you will be responsible for ensuring the quality of Foot Care services to clients in the community and facility setting...
-
Foot Care Supervisor
4 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeJob Title: Foot Care SupervisorSpectrum Health Care is seeking a highly skilled and experienced Registered Practical Nurse or Registered Nurse (RN/RPN) to fill the role of Foot Care Supervisor in the Peel region. As a Foot Care Supervisor, you will be responsible for ensuring the quality of Foot Care services to clients in the community and facility setting...
-
Foot Care Supervisor
4 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeJob Title: Foot Care SupervisorSpectrum Health Care is seeking a highly skilled and experienced Registered Practical Nurse or Registered Nurse (RN/RPN) to fill the role of Foot Care Supervisor in the Peel region. As a Foot Care Supervisor, you will be responsible for ensuring the quality of Foot Care services to clients in the community and facility setting...
-
Client Care Supervisor
5 months ago
Mississauga, Canada CBI Health Full time**Care Supervisor - Mississauga - Full Time position.** As a Care Supervisor within our CBI Home Health team, you will support multiple programs within our Personal Support Services. You lead a group of direct care providers to ensure that clinical service delivery meets or exceeds standards set by CBI Home Health external stakeholders. Showing the way as a...
-
Foot Care Supervisor
2 months ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeSpectrum Health Care is seeking a highly skilled and experienced Registered Nurse (RN) or Registered Practical Nurse (RPN) to fill the role of Foot Care Supervisor in our Peel region team.Job Summary:The successful candidate will be responsible for leading a team of Foot Care Nurses to provide high-quality foot care services to clients in the community and...
-
Foot Care Supervisor
1 month ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeSpectrum Health Care is seeking a highly skilled and experienced Registered Nurse (RN) or Registered Practical Nurse (RPN) to fill the role of Foot Care Supervisor in our Peel region team.Job Summary:The successful candidate will be responsible for leading a team of Foot Care Nurses to provide high-quality foot care services to clients in the community and...
-
Foot Care Supervisor
4 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeSpectrum Health Care is seeking a highly skilled and experienced Registered Nurse (RN) or Registered Practical Nurse (RPN) to fill the role of Foot Care Supervisor in our Peel region team.Job Summary:The successful candidate will be responsible for leading a team of Foot Care Nurses to provide high-quality foot care services to clients in the community and...
-
Foot Care Supervisor
4 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeSpectrum Health Care is seeking a highly skilled and experienced Registered Nurse (RN) or Registered Practical Nurse (RPN) to fill the role of Foot Care Supervisor in our Peel region team.Job Summary:The successful candidate will be responsible for leading a team of Foot Care Nurses to provide high-quality foot care services to clients in the community and...
-
Client Care Coordinator
2 months ago
Mississauga, Canada Spectrum Health Care Full timeWorks collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse servicesLiaises with clients, staff, and community partnersActs as a problem solver for clients and responds to inquiries from HCCSS and employeesReports client and staff concerns to Home Support SupervisorLiaises with the HCCSS...
-
Client Care Coordinator
4 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeWorks collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse servicesLiaises with clients, staff, and community partnersActs as a problem solver for clients and responds to inquiries from HCCSS and employeesReports client and staff concerns to Home Support SupervisorLiaises with the HCCSS...
-
Client Care Coordinator
2 months ago
Mississauga, Canada Spectrum Health Care Full timeCompany Description Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more! We are hiring Full Time Client Care Coordinators to work at our Mississauga office to provide exemplary service and support to our internal and external clients. Full Time...
-
Foot Care Supervisor
4 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeRegistered RN/RPN Foot Care Supervisor Responsible for ensuring quality Foot Care services to clients in community and facility settings, compliant with legislation and standards of practice. Leads a team of Foot Care Nurses to provide efficient quality Foot Care to clients in facility and home settings Assesses client needs, formulates care...
-
Foot Care Supervisor
1 month ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeSpectrum Health Care is seeking a highly skilled and experienced Registered Nurse (RN) or Registered Practical Nurse (RPN) to fill the role of Foot Care Supervisor in our Peel region team.Job SummaryThe successful candidate will be responsible for ensuring the quality of Foot Care services to clients in the community and facility setting is compliant with...
-
Client Care Coordinator
2 months ago
Mississauga, Canada Spectrum Health Care Full timeCompany Description Your happiness and well-being are top priorities at Spectrum! We offer the most competitive wages, RRSP matching, benefits, paid sick days, and more! We are hiring Full Time Client Care Coordinators to work at our Mississauga office to provide exemplary service and support to our internal and external clients. Full Time...
-
Client Care Supervisor
5 months ago
Mississauga, Canada CBI Health Full time**Care Supervisor - Mississauga - Full Time position.** As a Care Supervisor within our CBI Home Health team, you will support multiple programs within our Personal Support Services. You lead a group of direct care providers to ensure that clinical service delivery meets or exceeds standards set by CBI Home Health external stakeholders. Showing the way as a...
-
Foot Care Supervisor
3 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeSpectrum Health Care is seeking a highly skilled Registered Nurse or Registered Practical Nurse to fill the role of Foot Care Supervisor. This position is responsible for ensuring the quality of Foot Care services to clients in the community and facility setting.Key Responsibilities:Lead a team of Foot Care Nurses to provide and maintain efficient quality...
-
Foot Care Supervisor
5 months ago
Mississauga, Canada Spectrum Health Care Full timeCompany Description Spectrum Health Care is hiringa Registered Practical Nurse or Registered Nurse (RN/RPN) as a Foot Care Supervisor to join our team in the Peel region including Mississauga, Brampton, Caledon and Bolton. At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and...
-
Foot Care Supervisor
4 months ago
Mississauga, Canada Spectrum Health Care Full timeThe Registered RN/RPN Foot Care Supervisor is responsible for ensuring that the quality of Foot Care services to clients in the community and facility setting is compliant with legislation and standards of practice.Leads a team of Foot Care Nurses to provide and maintain efficient quality Foot Care to clients in a facility and home settingAssess client...
-
Client Care Coordinator
1 week ago
Mississauga, Canada Home Instead Senior Care Full time_Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._ **Do you want to work in a position that will provide significant fulfillment? **Would you like to join an energetic team who is committed to collectively...
-
Foot Care Supervisor
2 weeks ago
Mississauga, Ontario, Canada Spectrum Health Care Full timeSpectrum Health Care is seeking a dedicated and experienced Registered Nurse (RN) or Registered Practical Nurse (RPN) to fill the role of Foot Care Supervisor. This position is responsible for ensuring the quality of Foot Care services to clients in the community and facility setting is compliant with legislation and standards of practice.Key...
