Client Service Supervisor

6 months ago

Mississauga, Canada Closing the Gap Healthcare Full time

Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are looking for a **Client Service Supervisor** who can be autonomous in leading a team of personal support workers, and nurses and comfortable providing support to staff and clients. Our next **Client Service Supervisor** will thrive in a forward-thinking culture where being a self-starter and taking initiative will drive the success of their role leading the team.

If your passion is rooted in all things leadership and you have a passion for building strong rapport and relationships, then this role will be right up your alley.

This is a Full-Time position based at our Mississauga head office, **supervising PSWS and Nurses in Mississauga, Halton, Central, and Central West locations.**
- You will be responsible for the day-day management and coordination of the services your staff will provide to the community.
- You thrive on being a self-starter and can work well under mínimal supervision.
- You can work in a team but are proven to be reliable while working independently.
- You are a problem solver at heart and when problems do arise you are able to find solutions and able to provide the best customer service possible.
- You are driven and thrive off delivering the best service possible to staff and clients.

**Skills needed for success**:

- You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast paced environment.
- Thorough understanding of all facets of PSW and Nursing work and need to be familiar with all aspects of work that the staff would encounter.
- Highly organized, with ability to multitask conflicting priorities.
- Excellent communication skills, both written and verbal.
- Supervisory or managerial experience required.
- Ability to build relationships with internal and external stakeholders.
- Have current registration and in good standing with the college of nurses of Ontario, as an RPN.

**What you can expect**:
As a member of Closing the Gap Healthcare’s Team Made for Caring, you can expect:

- Competitive total compensation package
- Group benefits including medical and dental.
- Generous Vacation package
- In depth training and orientation to set you up for success
- A culture of performance recognition and appreciation
- A commitment to excellence

**Who we are**:
**Closing the Gap Healthcare (CTG)** is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

**The Not so Fine Print**:
This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as unvaccinated team members put themselves, co-workers, their clients, their client’s families, and CTG’s communities at unnecessary risk.

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