Hotel Front Office Manager

2 months ago


Edmonton, Canada Hampton Inn & Suites by Hilton Edmonton NWSt. Albert Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:

- Urban area
- Hotel, motel, resort
**Tasks**:

- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Negotiate with suppliers for the provision of materials and supplies
- Negotiate with clients for the use of facilities
- Prepare budgets and monitor revenues and expenses
- Address customers' complaints or concerns
- Establish work schedules
**Supervision**:

- 1 to 2 people
- 3-4 people
- 5-10 people
**Computer and technology knowledge**:

- MS Word
- MS Excel
- MS Office
- MS Outlook
**Security and safety**:

- Basic security clearance
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Team player
**Other benefits**:

- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week



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