Student Financial Aid Officer

4 months ago

New Westminster, Canada Yorkville University Full time

About Us:
We are looking for the visionaries, the change-makers, the self-starters who are seeking more from their career. Change begins with the small decisions we make, each day, to support each other and strive to create inspiring incredible educational experiences for all students, no matter where they are or how they learn. This concept connects deeply to the idea that, in choosing a career with Yorkville University, you will have the opportunity to push boundaries, flex your creativity and inspire positive change for so many people. It’s also a call-back to the transformative power of education itself. Seek a career that will challenge you to make a meaningful difference through work with a passionate, empowered team in an environment where your voice matters and your ideas are always important.

If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.

Who we need:
The Financial Aid Officer takes pride in their accuracy and timeliness in data entry and a facility for working with both people and numbers along with their exceptional customer service skills.

This is a twelve (12) month contract.

What you will do:

- Guide students through the assessment and appeal processes; keeping students informed of the status of their financial aid.
- Create and maintain individual student files in a manner consistent with government record keeping requirements and internal school policies; track all financial aid documents activities; follow up with students regarding incomplete files or missing information; authorize release of financial aid funds by verifying compliance with program requirements, signing certificates, schedules and confirmations of enrolment.
- Counsel students on consequences of early withdrawals/program changes and impacts to their student loans/grants.
- Timely invoicing of students for tuition and related fees; receiving and processing payments from students; follow up with students regarding outstanding payments.
- Provide regular, timely activity reports; keep the Director of Student Finance informed of any issues, concerns or additional requirements of student’s financial aid.
- In a clear, user-friendly, professional, courteous manner, provide the services of the Financial Aid Office including up

What you bring:

- Post-secondary education in a relevant field.
- One year’s experience in a customer service role.
- Previous experience in administration of financial aid at a private post-secondary school would be preferred.
- Working knowledge of provincial financial aid requirements would be an asset.
- Excellent written, oral and electronic communication and interpersonal skills.
- Strong organizational, analytical & time management skills.
- Ability to work both independently and closely with others, balancing multiple priorities.
- Accuracy and timeliness in data entry.
- A facility for working with both people and numbers

What's in it for you:
Salary Range: $50,000 - $52,000

We provide a transformative, accessible and flexible higher education environment, our team shares a passion for learning, teaching, and growing. We nurture an inclusive, supportive, and diverse work environment throughout our three campus locations.
- Health Benefits
- Dental Coverage
- Retirement Savings Plan
- Competitive Salary
- Fun, competitive, and challenging work environment
- Incentives and rewards
- Career growth
- Free Tuition for all Yorkville University Programs
- Employee and Family Assistance Program

What does the best of all worlds mean at Yorkville University:

- An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and solutions. As a private school with government approval of our offerings, we have the opportunity to do more, stay current, and be future-forward.
- The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students
- from mentorship to teaching, from creative outlets to analytical ones.
- A place where all individuals feel welcomed in the academic and workplace environments and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity, and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
- The opportunity to grow with access to free courses, certifications, and programs - right up to our Doctorate offerings.
- An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, i

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