Manager, Business Effectiveness, Cibc Insurance

2 weeks ago


Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What You’ll Be Doing

Reporting directly to Director, Strategy and Planning, the Manager, Business Effectiveness will contribute in the planning, coordination, assessment, development and implementation of key internal initiatives in support of the Insurance business.

This individual will possess the highest level of integrity, with proven experience in communicating across diverse audiences and is well equipped to support the strategy and planning team and the Insurance Executive Leadership in achieving their goals.

The Manager, Business Effectiveness has the following key accountabilities and provides direct output to support successful management, operations and transformation of the business. This can include conducting research or briefings on a variety of topics, consolidating reporting deliverables, coordinating or crafting communications, organizing and preparing for key meetings and team events, and leading or supporting key business initiatives.

Key Accountabilities- Contribute to the development of senior-level executive communication related to business & strategic plans, internal communications, and intranet messages aligned to key priorities- Work cross-functionally across Insurance to prepare in-depth information package and materials for executive meetings- Respond to PBB inquiries for status updates on key initiatives and related requests- Research market activities to maintain comprehensive competitive information on market penetration, product capabilities and initiatives based on detailed analysis including data analytics- Support the facilitation of internal team events including leadership sessions, employee engagement activities, townhalls, and executive meetings in support of the VP- Coordinate strategy and business review meetings including other key engagements in line with business priorities- Ensure compliance with all major enterprise-wide business activities (e.g., Business Recovery Planning requirements, Records management, Audit and Security requirements, etc.)- Liaise with stakeholders to solicit their input into the development of new or enhanced business processes- Incumbents at this level may be required to oversee all aspects of projects including formal planning, resource allocation and coordination, etc., (rather than one or more components of it)- Lead special initiatives as assigned with the focus of executing against the Insurance strategy- Other duties as required.

At CIBC we enable the work environment most optimal for you to thrive in your role.. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you'll succeed- Communications Expert - You use the power of storytelling to communicate detailed and complex information in a simplified and meaningful way with exceptional PowerPoint skills to draft executive level presentations.- Analytical & Attention to Detail - Understand and interpret information, superior decision making and critical thinking skills with the ability to synthesize and produce clear communication.- Relationship Manager - Confident working with senior leaders and with proven ability to build strong working partnerships focused on outcomes.- Project Coordinator - Strong organization and project coordination skills with the ability to manage and execute deliverables while collaborating across teams and keeping stakeholders informed.- Leadership - Your approach, tone, and content leaves a lasting impact on your audience sufficient to achieve results within a matrix management environment.- Business Savvy - Review routine operational process enhancements to increase the efficiency of the department through research and analyzing specialized information.- Awareness - Remain current with rapidly evolving internal and external approaches, capabilities and technology.

Who you are- You are a self-starter. You work with mínimal direction while adapting and prioritizing your deliverables as required.- You are digitally savvy. You seek out innovative solutions and easily adapt to new tools and trends.- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.- You look beyond the moment. You make decisions and take actions that make a difference today and tomorrow. You proactively se



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