Manager, Audit Services

4 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

The Audit Manager - Group Function Finance and Risk is accountable for planning and leading audits of all types (key risk audits, project risk reviews, defined procedures, SOX and MAR audits, and other special projects) to deliver high quality, professional, risk-based, cost-effective, and valuable results in assigned areas, including Finance, Risk Management, Treasury, Tax, Investor Relations, and Corporate Secretary.

The Audit Services function provides added value by working with management at all levels to improve the management of controllable risks. The function provides a service to senior management and the Board of Directors by providing reports which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

**Responsibilities**:

- Plan and lead projects within time budgets and target dates, reporting any timing problems or budget variances to Director.
- Have adequate understanding of the risks being managed by the business unit being audited and develop audit scope and audit programs to evaluate the controls in place to mitigate these risks.
- Lead projects using an agile audit methodology.
- Build effective relationships with Audit Services and business management in assigned areas.
- Review test procedures and results to ensure that test objectives and documentation standards are met.
- Exercise good judgement in evaluating audit findings and developing practical and valuable recommendations.
- Coach and mentor junior staff in the team.
- Help recruit and retain high performing staff and provide coaching and performance feedback on a regular and timely basis.
- Lead various SOX and MAR processes, assist in SOX/MAR planning, and provide oversight during walkthrough and testing phases.
- Actively follow up on open issues with management, maintain open communication and leading the remediation testing of issues.

**What motivates you?**
- You obsess about customers, listen, engage, and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcome.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**:

- Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, make valuable and practical recommendations.
- Confirmed knowledge of audit methodologies, project management and system development methodologies, control frameworks and risk management practices, and regulatory requirements.
- Ability to work efficiently in diverse environments and cultures.
- Ability to efficiently communicate ideas and recommendations orally and in writing, and to listen and consider ideas of others.
- Strong customer focus and dedication to quality.
- Ability to develop and carry out audit programs to deliver quality results on time and within budget.
- Ability to exercise and demonstrate sound judgment.
- Results oriented; ability to balance multiple priorities and projects.
- Validated relationship skills including a confirmed ability to deal efficiently with business divisions and staff at all levels.
- University degree required.
- Possess a recognized accounting (CPA) or auditing (CIA) designation.
- Scrum Master Certification considered a strong asset.
- Understanding of the Agile Methodology.
- 5 or more years of internal/external audit or equivalent business experience.
- Good working knowledge of risks and regulations within the financial services industry.
- Experience in auditing finance, tax, treasury, operational risk, enterprise risk, market risk and credit risk related processes is a strong asset.
- Experience in using data analytics to improve audit coverage and efficiency of audit processes is beneficial.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
- We lead with our Values every day and bri

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