Associate Manager, Audit Services

6 months ago


Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

The Associate Manager is accountable for delivering high-quality audit work of all types (key risk audits, defined procedures, project risk reviews, financial control testing and other special projects), delivery high quality, professional, cost-effective and valuable results. The mandate of Audit Services is to provide independent and objective assurance and consulting activities to add value and improve the operations of the Company. Audit Services assists the Company in achieving its Strategic Objectives through a well-adapted approach to evaluate the efficiency of the Company’s governance, risk management and internal control processes.

**Responsibilities**:

- Execute audit and advisory assignments and special projects in accordance with department and IIA standards.
- Develop adequate understanding of the risks being handled by the unit being audited to evaluate the controls in place to mitigate these risks.
- Assist in audit planning, executing engagements to deliver on the audit plan and assist audit leads in reporting.
- Prepare meaningful, concise, and well-articulated audit working papers, findings and recommendations.
- Manage and communicate expectations regarding work deadlines and deliverables.
- Follow up on open issues with management, maintain open communication and leading the remediation testing of issues.
- Lead various SOX processes, assist in SOX/MAR Planning, and provide oversight during walkthrough and testing phases.
- Develop and maintain strong relationship with management.

**Qualifications**:

- 3 to 5 years of internal audit, risk management, operations or equivalent business or advisory/consulting experience.
- Life insurance experience, understanding of life and health insurance operations and products is preferred.
- Knowledge of audit methodologies, control frameworks and risk management practices, and SOX requirements
- Knowledge of the data analysis tools is preferred.
- Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider ideas of others.
- Ability to work efficiently in diverse environments and cultures.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment to you**:

- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-hybrid

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role is listed below.

**Primary Location**

Toronto, Ontario

**Salary range is expected to be between**

$70,350.00 CAD - $117,250.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short



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