Service Coordinator
4 months ago
'''Duties'''
As a Service Coordinator, you will be responsible for:
- Creating service calls and estimates in our daily management system (SAP)
- Planning, coordinating & dispatching of the technicians for service calls with the help of the management team.
- Preparing/sending purchase orders to our suppliers for parts needed for service calls.
- Recaptioning of parts received from our suppliers.
- Performing weekly follow-ups on all open service calls, estimates, contracts & purchase orders
- Prepare the necessary documentation and scheduling for either pickup or delivery of equipment.
- Help maintain, implement and follow procedures and instructions dictated by the quality management system.
'''Skills'''
- Fluency in oral and written French and English.
- Knowledge of Word, Excel, SAP software an asset.
- Basic knowledge of accounting.
- Coordination and interpersonal communication skills.
- Sense of organization and priorities.
- Ability to adapt and react effectively in urgent and unpredictable situations.
- At least two years of experience
- Excellent interpersonal and organizational skills; proven ability to multi-task and meet deadlines.
- Ability to work independently and as part of a team.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Pay: $20.21-$33.83 per hour
Expected hours: 40 per week
Additional pay:
- Bonus pay
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Company pension
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (required)
**Language**:
- French, English (required)
Work Location: In person
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