Implementation Manager

3 weeks ago


Remote, Canada Eligeo CRM Inc. Full time

This role is specifically for implementation of Creatio and SugarCRM software products.

**Responsibilities**
- Update and manage project plans for specific projects while ensuring tasks are being completed and implemented accurately.
- Become a product specialist on all products that the implementation manager is implementing for clients including required certifications for implementation of all non-developer work.
- Work with internal and external project participants to ensure project delivery is on time and communicated accurately.
- Manage and coordinate project kick offs with clients to ensure expectations aligned.
- Work with sales and operations to ensure invoicing and product purchasing is done in a timely manner within a project.
- Work with Project Manager to ensure additional resources are scheduled as required.
- Coordinate all training sessions for a client for the project including basics training for the product being implemented.
- Facilitate and manage working sessions with clients including configuration, setup, and overviews of products.
- Continuously learn and upgrade skillsets with regards to new products including peripheral add-on products for platform products.
- Assist and coordinate quality assurance exercises in conjunction with Project Manager and Business Analyst.
- Develop and create release notes for all phases of a project.
- Develop additional training curriculum, training guides, communications, and other support change management documentation for clients.
- Import and migrate data into products using built in tools or assisting developers with more advanced ETL tools.
- Provide training services for clients.
- Assist Solutions Consultants with Blueprint or RFQ work as required to provide estimates, feedback, or other requirements.

**Qualifications**
- A bachelor’s degree in computer science, information management or equivalent combination of experience.
- Experience with SugarCRM or Creatio is an asset.
- 2-5 years’ experience in leading product implementations.
- Knowledge of software development practice, concepts/methodologies (i.e., Waterfall, Agile, Iterative), and technologies obtained through formal training and/or work experience.
- An understanding of industry standards and standard business capabilities.
- A deep understanding and problem-solving ability of Information Technology, of various complexities.
- A familiarity with business strategy and assessments (i.e., feasibility studies, business cases and/or cost/benefit, project sizing and costing, and current state analysis/needs assessments).
- Expert verbal & written communication skills; additionally, expert analytical, problem-solving, and influence skills.
- An expert ability to collaborate and act as part of a team, with a focus on cross-group collaboration.
- Expert data-driven decision-making skills.
- An ability to manage ambiguity.

**Work Location**
- Remote Position with some travel.
- Must be based in Canada or USA (except for Quebec).

**Compensation & Perks**
- Starting salary of $75K - $90K per year.
- Monthly gym memberships.
- Health and Dental Benefits after 3 months.
- On-going learning opportunities including paid training.

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00-$90,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- How many years of experience with SugarCRM or Creatio do you have?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Project management: 2 years (preferred)

Work Location: Remote



  • Remote, Canada The Center for Implementation Full time

    The Center for Implementation (TCI) is excited to share that we are hiring a full-time **Implementation Support Coordinator **(40 hours per week). We are looking for a highly independent and team-oriented professional who is eager to be thoughtful, innovative, and creative when operationalizing implementation work. - Please note this is a _**remote**_...


  • Remote, Canada TOOLBX Full time

    Location: Canada and US (Remote) About TOOLBX: TOOLBX is on a mission to improve construction supply chain productivity by simplifying how builders order materials and Dealers sell & deliver products through one, unified platform. We are building an ecommerce solution that allows dealers to sell their products online through their own store—with same-day...


  • Remote, Canada Eligeo CRM Inc. Full time

    In this role, you will be responsible for working directly with clients to help them implement different platform products by creating requirements documents, establishing detailed project plans, and working closely with the rest of the professional services team to deliver quality projects. As projects are assigned to you, you will be accountable to ensure...


  • Remote, Canada Modern Campus Full time

    **Who we are** Modern Campus is obsessed with empowering its 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and administrative complexity. The Modern Campus engagement platform powers solutions for non-traditional student management,...


  • Remote, Canada Nucleo Digital Full time

    We are looking for a Digital Analytics Implementation Specialist. Role description The Digital Analytics Implementation Specialist is responsible for reporting, analyzing and providing insights on all digital activities for Brand, Marketing & Measurement, Digital Hub and This individual will work across the organization demonstrating the value of data by...


  • Remote, Canada StarGarden Corporation Full time

    Postion Summary Incorporated in 1983, StarGarden Corporation develops, markets and supports a comprehensive suite of Human Resource Management software for the public sector.  We are looking to add to our Client Services - Implementation and Support Team. As an Implementation and Solutions Analyst - HCM your focus will be on delivering support to our...


  • Remote, Canada YDC PRO Consulting Full time

    Description **Deliverable - **Provide project management and coordination expertise throughout the lifecycle of this complex set of initiatives affecting people, processes, and technology. This includes the planning, coordination, implementation, and migration of clients to new products and services including the Microsoft Teams Phone Service and...


  • Remote, Canada IntellEcomm Management Consultants Inc. Full time

    Program Manager-Investment Accounting We are seeking a strong Program Manager with Investment Accounting expertise for a long-term contract. Skills required include: - 10+ years program/project management experience - Eagle’s Investment Accounting System implementation experience - 5+ years Investment Accounting experience - 3+ years Eagles’...

  • Account Manager

    5 days ago


    Remote, Canada Sani Marc Inc Full time

    **Account Manager**: Emploi - Permanent Full-time - **Sales Representative - corporative accounts** Telecommuting Start**:2024-05-07** - End date**:0000-00-00** Schedule: Variable **Description: **The Account Manager for the F&B Division is responsible for business development of the Food & Beverage sector in British Columbia. **Responsibilities**: -...


  • Remote, Canada Women's Enterprise Organizations of Canada Full time

    **Mission** Warm, authentic, outgoing, passionate, and inspiring. These are the attributes we are looking for in the individual who will help build a national community of members and sponsors. The Relationship Manager heads the development and implementation of WEOC’s engagement strategy. The position plays a critical role in expanding WEOC’s...


  • Remote, Canada Pathfinder Ventures - Southern Ontario Full time

    **The Company**: - **Join Pathfinder Camp Resorts and become an important part of our exciting and growing organization. Pathfinder Camp Resorts operates three RV Camp Resort properties in BC and will be operating camp resorts and vacation rental accommodations throughout BC. And Ontario. **_ - **We strive to ensure that we are creating an inclusive,...


  • Remote, Canada Kino Body Inc. Full time

    **About us** Kinobody is a dynamic and fast-growing company in the supplement industry committed to providing premium quality dietary supplements. We are dedicated to promoting wellness and improving lives through our cutting-edge products designed for various needs. **Responsibilities**: - Manage and oversee the customer service team ensuring efficient...


  • Remote, Canada Aethir Full time

    Aethir is a leading technology company specializing in cutting-edge Artificial Intelligence (AI), pioneering Blockchain Gaming, and groundbreaking Decentralized Physical Infrastructure Networks (DePIN). With a relentless focus on innovation, we are dedicated to pushing the boundaries of what is possible and creating impactful solutions that shape the future...


  • Remote, Canada Desky Canada Full time

    **About Us** Desky is a fast growing e-commerce retailer of sit-stand, height adjustable desks and ergonomic office furniture. We are a customer-centric business that is looking for the next generation of leaders to support our exponential growth in Canada. **The Role** We are seeking an experienced, motivated leader to join our team in the role of...

  • Project Manager

    1 month ago


    Remote, Canada eCapital Full time

    **The Role** The applicant will be required to lead business, product and technical projects. They will plan requirements with stakeholders and usher projects through the project lifecycle. The applicant will be required to manage project schedules, identify risks, and clearly communicate with project stakeholders and the Senior Executive Team. Minimum...

  • Event Manager

    1 week ago


    Remote, Canada Canadian Tours International Full time

    Job Description: Remote Project Manager for Destination Management Company **Responsibilities**: - Develop and implement customized programs for corporate meetings, incentives, and leisure travel in Canada, catering to the unique needs and preferences of our clients. - Collaborate with internal teams and external vendors to ensure the successful delivery...


  • Remote, Canada DKI Canada Ltd. Full time

    **About DKI Canada** DKI Canada is the leader in the Canadian property restoration industry with over 80 locations from coast to coast. DKI has pushed forward a green program focused on using environmentally sustainable cleaning products and mitigating risk in environmentally sustainable ways. DKI returns damaged property to its pre-loss condition quickly...


  • Remote, Canada Telecon Inc Full time

    Telecon is looking for an energetic and career oriented individual to lead our Recruitment team as National Talent Acquisition Manager. This opportunity is ideal for someone who has prior experience managing a team of Talent Acquisition personnel and enjoys strategic project work related to the Talent Acquisition function, including but not limited to:...

  • Project Manager

    1 month ago


    Remote, Canada Velocity Geomatics Full time

    **Project Manager** **Velocity Group** offers a broad scope of Surveying, Environmental and Civil Engineering services from our offices across Alberta. We are looking to enhance our team by adding a **Project Manager**. If you are interested in succeeding and growing your career with a great team, we encourage you to apply. **Remote/Hybrid work...


  • Remote, Canada Right Time Group of Companies Full time

    The Right Time Group of Companies is seeking a Digital Marketing Manager to join our internal Marketing Team and support our continued growth as a leading provider of home comfort services across Canada. This is a full-time, permanent, and remote position, offering a fantastic opportunity to join one of the most profitable, fastest-growing HVAC and home...