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Guest Experience Front Desk

1 month ago

Victoria, Canada Blo Blow Dry Bar Victoria Full time

Compensation: $18.50-$23 (including commissions)
- Hourly wage
- Commissions + Bonuses
- Benefits

Join the original blow dry bar franchise - and build a fulfilling career you’ll be proud of

Blo Blow Dry Bar has over 100 locations and is growing quickly. We believe in investing in our team members and giving them the lifestyle they deserve.
- Our Mission: to uplift and enhance those in our community through the power of flawless blow outs and beauty. Our bars offer an inclusive space where people of all ages, ethnicities and sexual identities feel welcomed, represented, and gorgeous_.

Why you’ll love working here:

- You’ll earn money right away with a predictable hourly wage, commissions & bonuses
- Flexible hours for work/life balance
- Benefits such as paid time off and employee discounts
- Complimentary beauty services and product discounts
- Our team of professionals supports one another, shares clients, and has fun
- You’ll develop your customer service and sales skills
- Career advancement opportunities
- You’ll get ongoing paid training and education, including access to Blo’s exclusive education platform
- We are busy with members, other regulars and new customers
- We work with amazing brand partners such as UNITE, Color Wow, Olaplex and Bare Minerals

**Responsibilities**:

- Create and maintain an exceptional customer service experience for our Guests.
- Work with scheduling/booking software to manage appointments and check Guests in/out smoothly and quickly
- Support the team of hair stylists and makeup artists
- Be professional and friendly and know how to diffuse any tense situations.
- Grow the business with recommendations and suggestions that lead to product sales, service upgrades and membership sign-ups.
- Participate in regular training and skill-development opportunities.
- Work collaboratively and support your teammates.
- Participate in maintaining a clean, safe, and professional workspace

**Requirements**:

- The ability to work Saturday, Sunday & Monday
- A passion for the beauty industry and for making people feel great
- Salon experience is an asset

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $18.50-$23.00 per hour

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Victoria, BC V8W 3V2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person