Technical Manager
6 months ago
Who We Are, What We Do, Where We Are Going- Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their communities, countries and companies.- Headquartered out of Waterloo, ON but with over 400 employees spread out globally, Magnet is continuing to expand and grow. Where we are today, is not where we want to be tomorrow.Your TeamThe Licensing team is a small but mighty group of people. We create the tools required to license Magnet products. We strive to create tools, libraries and services that are easy to use for Engineers and our Operations colleagues. We add capabilities that offer new and innovative ways for our customers to access Magnet software. Our domain has many interesting complexities and facets, which means we're always up for a challengeWe are looking for a Technical Manager to lead this team, who will split their time between leadership and contributing technically to the team's work. At Magnet, Technical Managers and Engineering Managers (purely people focused), are peers to each other. The Technical Manager works closely with the team, a Product Management partner, internal business stakeholders, and other Engineering leaders.We hope you'll find Magnet to be a community of smart, passionate, humble people who recognize that solving the industry's toughest problems requires constant collaboration, continuous learning, and frequent doses of humour.**What you will accomplish**:
- Ensure your team of developers and testers is working effectively to deliver quality software
- Contribute technically at a senior software developer level
- Provide coaching to employees to grow their careers, achieve their goals and maximize their potential
- Ensure customer success
- Collaborate with different teams or stakeholders, internally and externally
- Coordinate with other groups involved in product development
- Work with your Engineering leadership peers to continuously improve how Engineering works at Magnet
**What we are looking for**:
- **A short list of must-haves**:
- 1+ year of management experience OR significant informal leadership experience
- Excellent aptitude for people leadership
- Experience leading technical execution of complex projects
- 5+ years of technical experience as a software developer or similar
- Strong judgement, prioritization, and decision-making abilities
- **In addition, you may have some of the following skills and experiences**:
- Confident with presentation skills and team communication
- Experience leading in an agile development environment
- Advanced experience with agile and team health monitoring metrics
- Comfort in cloud platforms such as AWS or Azure
- Partnership and collaboration skills to work across organizations
- Analytical skills to develop quick yet sound solutions to resolve complex issues
- Good conflict resolution and negotiating skills
- Demonstrated ability to have FUN at work
**The Most Important Thing**:
- Greater Good - We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.
- Respect - We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities
- Innovation - We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.
- Teamwork - We collaborate internally and externally, while caring about each other and listening to our customers.
- _
- Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law._
- _
- ._
-
Technical Manager
4 months ago
Ottawa, Canada McKeil Marine Full timeMcKeil Marine is one of Canada’s leading marine service providers. Experienced and adaptive, we deliver turn-key solutions that support our customers success in a wide range of transportation and project challenges. Customer service, safety, quality, and respect for the environment are at the heart of our operations. When you join McKeil Marine you can...
-
Technical Account Manager
5 months ago
Ottawa, Canada Augmentt Full time**Company Overview**: Augmentt is a leading provider of SaaS Management and Security solutions designed specifically for Managed Service Providers (MSPs). Augmentt’s platform empowers MSPs to optimize their clients’ SaaS usage, improve security posture, and drive operational efficiency. With a focus on innovation and customer success, Augmentt is...
-
Technical Project Manager
5 months ago
Ottawa, Canada Ribbon Communications Full timeTechnical Project Manager **Responsibilities**: - Manage the technical scope, schedule, resources of the projects, and ensure alignment with the project objectives and expectations. - Communicate effectively with the project stakeholders, and provide regular updates on the project status, milestones, deliverables, and issues. - Facilitate the collaboration...
-
System Support Specialist
5 months ago
Ottawa, Canada ALT Technical Full time**Your Responsibilities** - Respond to monitoring alerts and customer initiated tickets - Troubleshoot and find resolutions to complex technical problems - Escalate all Critical/High issues to designate support team within SLA guidelines - Document, track and monitor the problem to ensure timely resolution - Demonstrate an excellent Customer Service Skills...
-
Technical Project Manager
2 months ago
Ottawa, Canada Anvil Full time**About** ANVIL works with defence, public safety, law enforcement, and national security organizations to accelerate mission-critical decision making with analytical tools, automations, and game-changing machine learning capabilities. ANVIL helps organizations discover, manage, enrich, fuse, and exploit the information available to them in support of...
-
Technical Project Manager
5 months ago
Ottawa, Canada Equispheres Inc Full time**Technical Project Manager** **Who We Are** **The Role** Equispheres is currently seeking an experienced **Technical Project Manager** to join our growing technical team and be a part of the transformative additive manufacturing industry. In this key role, the applicant will lead project teams in executing their objectives in accordance with the...
-
Technical Support Manager
1 month ago
Ottawa, Ontario, Canada Fortinet Full timeAbout the RoleFortinet is seeking a skilled Technical Support Manager to join our Ottawa team. As a key member of our Technical Assistance Center (TAC), you will be responsible for managing a team of Technical Support Engineers, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesLead a team of Technical Support Engineers,...
-
Technical Product Manager
5 months ago
Ottawa, Canada Nanometrics Inc Full time**Working Title**: Technical Product Manager**Reports to**: Director, Commercialization**Based in**: Ottawa, ON**Term**: Full-time**About Us**: Despite everything we know, the earth still has its mysteries. Beneath the surface, it is ever-changing and there is still much to understand. At Nanometrics, we develop industry leading instrumentation and services...
-
Technical Sales Manager
6 months ago
Ottawa, Canada MMIST Full time**Technical Sales Manager** **Ottawa, ON | Hybrid** MMIST is a pioneering company in the field of precision aerial delivery systems. With a strong commitment to innovation and excellence, we have established ourselves as the industry leader. Our cutting-edge technologies and solutions are trusted by military and commercial customers worldwide. We are...
-
Technical Support Manager
6 months ago
Ottawa, Canada N-able Full timeWhy N-able: N-able is seeking a Technical Support Manager to join us on this exciting journey as we grow! We have a people and partner-first culture at N-able, so we are elated to bring forth a new opportunity for like-minded Technical Support professionals. N-able creates and sells powerful and affordable software to enable the digital evolution of various...
-
Technical Account Manager
5 months ago
Ottawa, Canada Fortinet Full timeThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet’s products and solutions. **Job Duties and Responsibilities** - Technical support through Forticare Platform - Collection, analysis and change...
-
Technical Product Manager
5 months ago
Ottawa, Canada Nanometrics Inc Full time**Working Title**: Technical Product Manager**Reports to**: Director, Commercialization**Based in**: Ottawa, ON**Term**: Full-time**About Us**: Despite everything we know, the earth still has its mysteries. Beneath the surface, it is ever-changing and there is still much to understand. At Nanometrics, we develop industry-leading instrumentation and services...
-
Technical Product Manager
6 months ago
Ottawa, Canada Nanometrics Inc Full time**Working Title**: Technical Product Manager**Reports to**: Director, Products & Commercialization**Based in**: Ottawa, ON**Term**: Full-time**About Us**: Despite everything we know, the earth still has its mysteries. Beneath the surface, it is ever-changing and there is still much to understand. At Nanometrics, we develop industry-leading instrumentation...
-
Technical Operations Manager
1 month ago
Ottawa, Ontario, Canada McKeil Marine Full timeTechnical Manager (East Coast)McKeil Marine is a leading marine service provider in Canada, delivering turn-key solutions to support customer success in various transportation and project challenges. Our operations are guided by customer service, safety, quality, and environmental respect. As a Technical Manager with McKeil Marine, you will be part of a...
-
Technical Project Manager
4 weeks ago
Ottawa, Ontario, Canada Mist Mobility Integrated Systems Technology, Inc. Full timeTechnical Project ManagerMist Mobility Integrated Systems Technology, Inc. is a pioneering company in the field of precision aerial delivery and recovery systems. With a strong commitment to innovation and excellence, we have established ourselves as the industry leader. Our cutting-edge technologies and solutions are trusted by military and commercial...
-
Technical Project Manager
6 months ago
Ottawa, Canada Cerio Full timeJoin the team, where curiosity is boundless! At Cerio we are united by a shared commitment to our core values. We believe that by upholding these values, we can achieve our vision of providing our customers with the best possible solutions. Built on the foundation of a supercomputing underlay fabric, the Cerio platform provides standards-based, low-code...
-
Technical Project Manager
2 months ago
Ottawa, Canada MMIST Full time**Technical Project Manager** **Ottawa, ON | Hybrid** Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational Awareness...
-
Principal Technical Program Manager
3 weeks ago
Ottawa, Ontario, Canada Qlik Full timeAbout the RoleQlik is seeking a highly skilled technical program manager to bridge the gap between product vision and technical execution within our Site Reliability Engineering (SRE) teams.The ideal candidate will have experience working with Director-level leadership and managing complex, cross-functional programs across multiple groups.Key...
-
Technical Operations Manager
1 week ago
Ottawa, Ontario, Canada McKeil Marine Full timeMcKeil Marine, a leading marine service provider in Canada, offers an exciting opportunity for a skilled Technical Operations Manager to join our team. As a key member of our East Coast operations, you will play a crucial role in ensuring the efficient and safe maintenance of our tug and barge fleet.About the Role:We are seeking an experienced professional...
-
Technical Support Manager
5 months ago
Ottawa, Canada Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a TAC Manager to contribute to the success of our rapidly growing...