Billing and Sales Representative

6 months ago


Hamilton, Canada Connex Telecommunications Inc. Full time

DependableIT is a growing Outsourcing company. We strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development.

We are looking for exceptional Billing and Sales Representatives who are dedicated to driving sales and providing excellent customer service. You’ll be supporting Internet, Digital Phone and Cable TV subscribers over the phone to resolve billing issues, while also looking for opportunities where we can turn these calls into a sale. Whether that is upgrading their package, bundling their services together, or selling them a brand new service, there will always be an opportunity, we just have to find it
- They are hungry for growth and committed to ongoing learning, self-fulfillment, health, and happiness
- They work to drive limitless improvement and innovation, while sharing ownership and leading by example at every step
- They support, value, and respect every team member with open communication, equal opportunity and positivity to achieve goals together

**Important Information**:
**Schedule Availability**: Mon-Sun between the hours of 8am - 9300 pm (rotating shifts)

**Wage**: $16.65/Hour

**Location**: Work from home (In-office work available)

**What We Have to Offer**:

- An Amazing Team of Coworkers and Support Staff
- Fun Work Culture that Appreciates You
- Medical, Dental and Vision Benefits after 6 Months
- Career Advancement - We promote from within; advance your career through your actions

**Working as a Billing and Sales Representative, You Will**:

- Provide exceptional customer service and problem solving by responding to Inbound calls
- Assist in billing calls - resolve billing issues, clarify charges on their account, help them to make payments
- Identify where sales can be made, and push for sales on billing calls
- Ability to work from home
- Be an active listener who can show empathy and patience in a non-scripted environment
- Resolve customer inquiries
- Work in a fast paced, high volume, environment
- Be comfortable with change
- Achieve performance goals for call time, accuracy, quality, de-escalation, and customer satisfaction

Working as a Billing and Sales Representative, You Should Have:

- Stellar attendance and punctuality are a must
- Minimum 1-year customer service experience preferred
- Ability to receive and implement ongoing feedback / coaching
- Exceptional customer service and interpersonal phone etiquette skills
- Comfortable with technology, the Internet, Windows, and competent typing skills
- Ability to successfully employ de-escalation strategies
- Strong oral/written communication skills
- Must be results oriented
- Motivated to be a consistent performer
- Availability to be scheduled between 7am and 10pm Mon-Sun

**Additional information**:
INDHP



  • Hamilton, Canada DependableIT Group Inc. Full time

    DependableIT is a growing Outsourcing company. We strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee...


  • Hamilton, Canada Connex Telecommunications Inc. Full time

    DependableIT is a growing Outsourcing company. We strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee...


  • Hamilton, Canada Connex Telecommunications Inc. Full time

    DependableIT is a growing Outsourcing company. We strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee...


  • Hamilton, Canada Connex Telecommunications Inc. Full time

    They work to drive limitless improvement and innovation, while sharing ownership and leading by example at every step - They support, value, and respect every team member with open communication, equal opportunity and positivity to achieve goals togetherImportant Information:Schedule Availability: Mon-Sun between the hours of 8am - 9300 pm (rotating...

  • Billing Specialist

    6 months ago


    Hamilton, Canada Cloud Notary Services Inc. Full time

    Cloud Notary Services Inc. is a leading provider of cloud-based notarization solutions, revolutionizing the way documents are authenticated and verified in the digital age. Our cutting-edge technology ensures secure and efficient notarization services for individuals and businesses worldwide. We are committed to excellence, innovation, and integrity in all...

  • Sales Representative

    1 month ago


    Hamilton, Ontario, Canada beBee Professionals Full time $35,000 - $55,000

    We are seeking a skilled Sales Representative to assist customers and provide exceptional service in our Hamilton store. Key responsibilities include greeting and assisting customers, maintaining product knowledge, and processing transactions.Key Responsibilities:Greet and assist customers with their purchases.Maintain knowledge of products and promotions to...


  • Hamilton, Ontario, Canada Stericycle Full time

    Job Title: Inside Sales Representative Shredding SpecialistAbout Us: Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment.Position Purpose: The Inside Sales Representative acquires new customers, upgrades or converts current customer accounts, and is...

  • Sales Representative

    2 months ago


    Hamilton, Canada G.W Home Improvements Full time

    Commission-Only Sales Representative G.W. Home Improvements Hamilton, Halton, GTA Commission-Only About Us: G.W. Home Improvements is a leading general contracting company dedicated to delivering high-quality construction and renovation services. We pride ourselves on our skilled team and commitment to excellence. We are seeking a highly motivated...


  • Hamilton, Ontario, Canada Stericycle Full time

    About Us:Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. With over 30 years of experience, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas.Our mission is...

  • Sales Representative

    6 months ago


    Hamilton, Canada Hamilton Diocese Full time

    Career Opportunity - Sales Representative The Catholic Cemeteries of the Diocese of Hamilton is currently seeking a full-time Sales Representative to join our team at Holy Sepulchre Cemetery. This is an exciting and a great opportunity for a rewarding career in the bereavement industry. The position offers a competitive benefits package and a great work...

  • Sales Representative

    6 months ago


    Hamilton, Canada Leggat Mazda of Hamilton Full time

    **Leggat Mazda of Hamilton** is seeking a **Sales Representative** to join our team! As a **Sales Representative**, you believe and excel in immediate customer responsiveness and communication following the Leggat Digital Customer-Driven Standards and the Sales Policy Process. **About Us** Established in 1922, Leggat Auto Group is a family-owned business...


  • Hamilton, ON, Canada Province Electric Supply Full time

    *About Us*Founded in 1992, Province Electric Supply is a Canadian-owned and operated full-line electrical distributor serving the GTA and surrounding areas. For over 30 years, Province Electric has served the industrial, contractor, MRO, OEM, and institutional markets as a valuable link in the supply chain for electrical products. With 13 locations across...


  • Hamilton, ON, Canada Province Electric Supply Full time

    *About Us*Founded in 1992, Province Electric Supply is a Canadian-owned and operated full-line electrical distributor serving the GTA and surrounding areas. For over 30 years, Province Electric has served the industrial, contractor, MRO, OEM, and institutional markets as a valuable link in the supply chain for electrical products. With 13 locations across...

  • Sales Representative

    4 weeks ago


    Hamilton, Ontario, Canada Rogers Communications Full time

    We are seeking a highly motivated and customer-focused Sales Representative to join our retail team at Rogers Communications. As a Sales Representative, you will be responsible for building rapport with customers to understand their needs and match them to Rogers and Fido brand products.Key Responsibilities:• Tailor solutions to meet customer needs by...

  • Sales Representative

    1 month ago


    Hamilton, Ontario, Canada Adecco Canada Full time

    Adecco Canada is seeking a Sales Representative to join our team on a temporary basis.This role offers a great opportunity for individuals with excellent communication skills who have a passion for sales and digital marketing and thrive in a self-directed environment.Key Responsibilities:Create compelling content that resonates with our brand values and...

  • Sales Specialist

    3 months ago


    Hamilton, Canada Just Sales Jobs Full time

    As a Sales Specialist, you will be selling commercial Employee Benefits, and Retirement Saving services to business clients across all industries. It involves both inside and outside sales, with the primary focus on hunting for new accounts. The role is entrepreneurial in nature, with a guaranteed compensation of $65k-$75k for the first 2 years, where the...

  • Sales Representative

    6 months ago


    Hamilton, Canada Keep Me Posted Media Full time

    **About us** We are professional, agile, professional and our goal is to We specialize in social media marketing services that work within a small business’ niche, budget, and expectations. Let us handle your business’ social media management; you get back to doing what you do best - running your company.. Our work environment includes: - Modern...

  • Sales Representative

    4 weeks ago


    Hamilton, Ontario, Canada Wurth Canada Full time

    Job Summary:Wurth Canada is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for providing exceptional in-person sales and service experiences to our customers, championing Wurth's value proposition, and driving personal and professional growth.Key Responsibilities:Provide...


  • Hamilton, Canada Jennifer Book - Desjardins Insurance Agent Full time

    **Insurance Account Representative** **Location**: Type: Full Time **Looking for a CAREER Change ? Insurance maybe for you !** **We are a busy & fast paced local office in Hamilton Looking to Grow!** **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a...


  • Hamilton, Canada Jennifer Book - Desjardins Insurance Agent Full time

    **Insurance Account Representative** **Location**: Type: Full Time **Looking for a CAREER Change ? Insurance maybe for you !** **We are a busy & fast paced local office in Hamilton Looking to Grow!** **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a...