Service Advisor
6 months ago
Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada's Best Employers for Recent Graduates for 2022, **Destination Auto Group **is looking for a **FULL-TIME** **Service Advisor** to join their team.
**It's Different Here**:
- What we can provide for you**:
- A competitive compensation plan.
- Enhanced group health benefits program.
- An environment that is friendly, respectful, collaborative and ultimately supports your success
- Employee recognition, celebration and company culture events.
- Long term and accelerated career opportunities
**What you'll be doing**:
- Liaising with technicians to confirm status of repairs, inquire about recommendations on client's vehicles.
- Handle client concerns / misunderstandings with a polite, courteous, and high regard manner.
- Serve clients efficiently to ensure client expectations are met or exceeded.
- Identify additional service work required for vehicles and effectively communicate to clients.
- Review, explain, and monitor repair process to ensure clients are up-to-date from open to closing of service.
**What we need from you**:
- **Minimum 1-year** worth of experience in a Service Advisor role.
- Automotive knowledge required to effectively communicate with customers.
- Superior customer service abilities.
- Excellent English verbal and written communication skills.
- Driven to succeed, self-starter, with a strong work ethic.
- Strong computer skills (including MS Office suite); experience with CDK and X-Time is an asset.
- Valid BC Driver's License, with a clean driver's abstract.
If this sounds like you submit your resume to our human resources team today.
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