Service Advisor

3 weeks ago

Vancouver, Canada General Motors Full time

Our large general motors dealership is currently seeking to expand our team with a **Full-Time Service Advisor**

If you are a service advisor who wants opportunities for growth, great pay, awesome coworkers, and have a mild to severe obsession with cars and trucks, look no further We are looking for a passionate team player who is ready to step up and prove themself by taking on a Service Advisor role.

**Job Summary**:
Reporting to the Service Manager, the Service Advisor is a customer service specialist who responds quickly and efficiently to customer requests. The individual in this position is integral to the Service department Team and in after-sale customer satisfaction.

**Wages**:Salary + Commission

**Shifts**: Flexible, let's find a schedule that works for _you_

**What we offer**:

- **MONEY MONEY MONEY** - Best in industry pay. Our incentive-based pay plans for most positions mean you are in charge of what you earn. There is no cap, so the sky is the limit.
- **CULTURE MATTERS **- Communication, accountability, transparency, and great vehicles. Every member of our team works hard and has fun while doing it. We all win together.
- **BENEFITS PLEASE **- Don’t worry, we’ve got you. Health, dental, vacation days, 5 paid sick days, mental healthcare, gym membership reimbursement, and crazy staff discounts
- **I WANT A CAREER **- Well, we build them. We have people that go from washing cars to running dealerships. We have so many career path success stories, we’re tripping over them Whatever your vision for your future, we will help make it happen.
- **BIG BRAIN TIME **- You’re going to end up knowing a lot more than you’ll ever need. With our internal training programs and manufacturer factory training, we never stop learning.
- **GOOD PEOPLE **- We are hardcore car fanatics, people who don’t even have a license, Hot Wheels collectors, parents, animal-lovers, geeks, musicians, writers, gamers, foodies, movie buffs, bikers, artists, caffeine-addicts, amateur comedians, and more. You’ll make friends here, guaranteed.

**The job**:

- Act as a liaison between customers and service technicians.
- Professionally handle all customer and supplier interactions.
- Creating and maintaining relationships with customers.
- Accurately documenting all processes and vehicle conditions.
- Ensuring customers are aware of all services needed for the vehicle.

**The requirements**:

- Excellent communication and organizational skills.
- Ability to provide exceptional customer service.
- Ability to thrive in stressful and time-sensitive situations.
- Must have a valid Class 5,6 Driver’s License upon employment.
- The drive, determination and motivation to succeed every day.
- Positive, enthusiastic, and passionate about the automotive industry.
- A minimum of 1 year experience in a service advisor role is preferred.
- Previous dealership or automotive experience is considered an asset.
- Quorum experience is considered an asset.

**Our hiring process**:
1. You find or are sent this job ad.

2. You read the ad.

3. It piques your interest.

5. We call you for a quick chat, and you tell us all about how awesome you are.

6. You come in to meet the team and prove yourself worthy.

7. You’re hired

8. You brag to all your friends and family about your sweet new life.
- ___________________________________________

**Job Types**: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dealership: 1 year (preferred)
- service advisor: 2 years (required)

Work Location: In person

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