IT Communications Coordinator

2 weeks ago

Oshawa, Canada Ontario Tech University Full time

**IT Communications Coordinator - Limited Term**

**Tracking Code: req1017**

**Faculty/Department**: Information Technology (IT) Services Department

**Number of Positions**:1

**Appointment Type**: Limited Term

**Hours of Work**: 35 hours per week

**Salary Range**:Level 7 - Starting Salary, Step 1 $54,848

**Posting Date**:February 27, 2024

**Closing Date**: March 11, 2024

**Job Summary**: The Communications Co-Ordinator is responsible for the development of consistent IT communication through various channels, managing social media platforms and documenting internal processes. The position will also assist with the co-ordination of special projects working with project team members to gather requirements, assist in developing project plans and executing the scope of work.

**Nature of work**:
**Responsibilities/accountabilities**:

- Formulate and execute an IT communication plan for a variety of events and special projects throughout the year.
- Manage consistent IT messaging through various channels (ie. flyers/posters, digital signage, Ontario Tech and IT websites, Weekly Report and social media).
- Manage, create content and update website information including the annual rollover of academic hardware and software requirements.
- Oversee website quality assurance including brand, style guidelines and accessibility standards.
- Examine data analytics for website and social media platforms, determine effectiveness and alter strategy and content as required.
- Coordinate and participate in events by identifying and executing on requirements (including time frame schedules, attendance coverage, location, resources needed).
- Create and conduct presentations for projects, IT events and other activities.
- Create content and record voice over for step by step instruction videos.
- Develop training and job aid materials as required.
- Coordinate with other departments such as Communication & Marketing, Registrar's Office, Media Services and IT Service Desk as required.
- Assist with the co-ordination of IT projects.
- Schedule and chair periodic stakeholder meetings, provide updates and report to team members and management.
- Create new or update current processes as determined by team members and/or management.

**Required Skills**:

- Excellent written, verbal communication and interpersonal skills including the ability to be creative and write in a variety of styles (ie. newsletter, promotional, human interest, etc).
- Exceptional knowledge of various communication platforms, best practices, changing trends and analytics.
- Knowledge of project management processes.
- Excellent attention to detail with a high level of accuracy.
- Ability to prioritize multiple competing priorities to handle high workload during peak periods.
- Exceptional initiative and ability to work independently with mínimal direction while working in a collaborative team environment.
- High level of organizational, analytical, decision making and problem solving skills.

**Required Education**:
Completion of formal post secondary program of three academic years.
- Verification of Academic credentials may be required

**Required Experience**:

- Minimum of three years project management and communications experience.
- Successful incumbent must be willing to work occasional evenings and weekend to participate and oversee events (ie Open House).

**How to Apply**:
Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

**Job Location**: Oshawa, Ontario, Canada

**Expected Start Date**: 3/4/2024

**Expected** End Date**: 3/28/2025

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