Configuration Management Officer

4 weeks ago


Kanata, Canada Satcom Direct Full time

**COMPANY OVERVIEW**:
Satcom Direct (SD) provides global connectivity solutions for business and general aviation, military, government, and land mobile services. Since 1997, SD has worked to solve the unsolvable and advance the technology of connectivity through our industry-leading hardware and flight operations software. Our company culture is based on innovation and creativity which allows our team members to thrive in a dynamic atmosphere. We are looking for people who are passionate about customer satisfaction and who excel in a constantly changing environment.

SD Avionics is a division of Satcom Direct located in Kanata, the high-tech hub of Ottawa, Ontario. Our second largest site globally, this location manufactures avionics hardware, cabin routers, and the SD Plane Simple Antenna System.

Satcom Direct offers a highly competitive benefits package, which includes comprehensive health, dental, vision, disability and life insurance. Employees have an on-site gym and robust vacation time to have an excellent work/life balance. Additional benefits include matching retirement plan, pet insurance, and critical-illness insurance.

**JOB SUMMARY**:
The Configuration management officer manages (CMO) proposed changes so that the system maintains product integrity. CM provides the capability to reproduce products/processes throughout the lifecycle of the product. The CMO is responsible to develop and maintain configuration management processes to adhere to regulatory and customer requirements within the organization.

**ESSENTIAL DUTIES/RESPONSIBILITIES**:

- Develop and maintain configuration management processes
- Release Engineering/Manufacturing/Quality documentation
- Control of Design and Development changes by identification and maintenance of data received & submitted.
- Prevent duplication of data
- Maintain documentation records
- Maintain PLM tool ensuring high standard of quality and provide access to employees as required
- Provide guidance on data cleanup when required
- Add and Maintain Product Config records in ERP by using Confluence scanned data
- Complete Configuration Management audits

**GENERAL QUALIFICATIONS: KNOWLEDGE/SKILLS**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work independently and as part of a team
- Ability to work under pressure
- Strong Administrative skills
- Strong computer skills
- Ability to learn new tools quickly
- Excellent organizational skills

**EDUCATION/EXPERIENCE**:

- Configuration Management II Certification would be considered an asset
- Experience with Arena PLM would be considered an asset
- 5+ years related experience in Configuration Management

**PHYSICAL DEMANDS**:
While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, able to lift light objects (



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