Full-time Office Manager

2 days ago


Kanata, Canada Palladium Medical Clinic Full time

WHO WE ARE: Palladium Medical Clinic is a family medicine team (FHO) including 6 family physicians, nurses, MOAs and part-time receptionists providing excellent patient care in our community. We are located in Kanata, at the Terry Fox and Palladium intersection, adjacent to the 417.

JOB DESCRIPTION: We are looking for an **experienced** **full-time MOA/Office Manager** to work **40 hours per week** with secure and regular shifts, Monday to Friday 8:00am-4:00pm or 9:00am-5:00pm. The _**flexibility**_ to work 12-8 pm would be an asset. Starting wage at $22-$28 per hour, depending on resume and experience, with a 3 month probation period.

RESPONSIBILITIES:
ALL MOA TASKS:

- Greeting and registering patients
- Answering phones, answering patient questions
- Triaging a large volume of patients with medical concerns
- Booking appointments
- Collaborating with our nursing team
- Collecting third party payments
- Faxing/scanning/managing documents in the EMR

ALL MOA REQUIRED SKILLS:

- Excellent computer skills are essential
- Medical EMR knowledge required (PSS and OCEAN experience is a huge asset)
- MOA certificate an asset
- Knowledge of medical issues and terminology
- Good communication skills - on the phone and in person
- Enjoy working with the public and with fellow staff
- Excellent multi-tasking skills
- Ability to remain calm under pressure
- Ability to handle medical records discreetly.
- Excellent organizational and time-management skills
- Able to commute to work easily

OFFICE MANAGEMENT SKILLS:

- Proven work experience as an office manager
- Provide leadership - you will be the Team Leader for our reception staff
- Manage the reception staff and scheduling, for both daytime hours and after hours clinic
- Manage the patient appointment schedules and templates for the physicians
- Manage monthly Staff Office Meetings for all office staff and physicians, order food for these meetings, take minutes of these meetings
- Manage the MOH and Telus paperwork for locums
- Knowledge of accounting, data and administrative processes and principles.
- Knowledge of recruiting and hiring receptionists/MOAs

** You must be very reliable and committed to ongoing full-time work. This is essential. **

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$28.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday



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