Facilities and Operations Manager

7 months ago

London, Canada Southwest Ontario Aboriginal Health Access Centre Full time

**Southwest Ontario Aboriginal Health Access Centre (SOAHAC)** is a diverse, dynamic, multiservice Indigenous health and wellness agency. We strive to provide quality, wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. SOAHAC provides services to Indigenous people including those who live on and off reserve, status, non-status, Inuit, and Metis within the Southwest, Waterloo Wellington and Erie St Clair regions. SOAHAC has a mandate of ensuring that health services are accessible, of high quality, and are culturally appropriate. It is SOAHAC’s objective to build health care capacity within Indigenous communities. Currently, we are seeking the services of a **Facilities & Operations Manager **to join our interdisciplinary staff team to work at our **London Site.**

Reporting to the Director, Finance and Operations, the **Facilities & Operations Manager **is responsible for safe, efficient, and effective operation of SOAHAC’s facilities and vehicles (i.e., non-medical assets, including some technology). The **Facilities & Operations Manager** works in collaboration with site managers, the Joint Health and Safety Committees, and leadership daily, and is responsible for supervision of employed maintenance workers and various contractors. General responsibilities include managing buildings and related systems, overseeing repairs and maintenance, managing systems and services, procurement, asset management, and vehicle management. This role coordinates day-to-day operations and maintenance of all SOAHAC facilities in accordance with all SOAHAC policies, best practices, and procedures. The Facilities & Operations Manager is a highly organized and detail-orientated individual who holds a key role in ensuring a safe, functional, and well-maintained working environment for our employees.

**Requirements**:

- Post-secondary education in Buildings or Facilities Management, or a related field, or experience and working knowledge within the same.
- 5+ years of experience in facilities management or a related field are preferred.
- Strong communications and interpersonal skills with effective conflict resolution skills.
- Knowledge of building systems (e.g., HVAC, elevators, plumbing, electrical, etc.)
- Knowledge of a variety of systems, including BMS, EMS, access controls, and video surveillance systems
- Ability to complete labor-intensive tasks.
- Ability to leverage technology for improved efficiency in facilities and vehicles operations.
- Experience leading and managing a diverse team of facilities and operations professionals.
- Ability to motivate and inspire team members.
- Excellent time management and multitasking skills.
- Basic understanding of accounting and finance principles.
- Experience planning and maintaining facility budgets.
- Excellent verbal and written communication skills.
- Ability to delegate tasks and ensure successful completion of delegated items.
- Contract management experience.
- Strong attention to detail.
- Strong project management skills.
- Travel within London and area, as well as SOAHAC sites will be required
- Valid Ontario Driver’s “G” license; clean driver’s abstract, as well as proof of personal auto insurance (must be insured a minimum of 3 years and in good standing)
- Willingness to participate in Indigenous Cultural Safety Training, teachings and ceremonies.
- Clean and current police check as a condition of employment
- Up to date immunizations and records

**Responsibilities**
- Develop and implement a preventive maintenance program to ensure the ongoing functionality of all facilities.
- Coordinate and oversee repairs and renovations, working closely with contractors and maintenance personnel.
- To oversee efficient and timely building and equipment maintenance at all SOAHAC sites including but not limited to scheduling and coordinating preventative and urgent maintenance tasks, reacting to maintenance emergencies, testing building security systems, regularly performing equipment maintenance inspections (e.g., in accordance with equipment specifications and insurance requirements), documenting processes, and keeping appropriate maintenance records.
- Manage and optimize Building Management Systems (BMS) and Controls, including Equipment Management Systems (EMS).
- Manage and optimize physical components and equipment related to HVAC, lighting, fire, security, etc.
- Manage and optimize building services, including cleaning, security, and other essential functions.
- Collaborate with service providers and vendors to ensure high-quality service delivery.
- Develop and implement sustainability initiatives to reduce the environmental impact of facility operations.
- Evaluate and recommend energy-efficient technologies and practices.
- Collaborate with Managers to optimize office space utilization and layout.
- Plan for future expansion and ensure efficient u

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