Manager, Facility Renewal

4 weeks ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 16

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Division of Housing and Ancillary Services is committed to providing a first-class experience in the areas of housing, hospitality services, and retail services for undergraduate/graduate students and their families, staff and faculties at the Western communities, while supporting the academic mission of the University and ensuring profitability and cost effectiveness of the operation.

**Responsibilities**:
The Manager, Facility Renewal & Planning for Housing & Ancillary Services (HAS) will work under the leadership of the Director, Facilities, HAS, to support the implementation of large-scale and complex projects from conception to completion, which includes new construction, renovation and expansion. The Manager will oversee the implementation of small and medium-sized projects, ensuring project outcomes are achieved on time and within budgetary constraints. The Manager will develop and update project plans and support the design, implementation and evaluation of project components.

The Manager supports the student experience in on-campus Housing by ensuring the residence buildings meet the evolving needs of Western students. This collaborative business-facing position manages substantial financial resources, internal and cross-campus processes, and facility asset (non-infrastructure) renewal programs and space utilization planning. The Manager acts as the client liaison with Facilities Management and campus partners and is accountable to the Director, Housing Facilities for effective capital planning, construction, and functional improvements/alterations in the university owned residence facilities.

**Qualifications**:
**Education**:

- Undergraduate Degree; preferably in Business Administration or Engineering
- Project Management Professional (PMP) Designation

**Experience**:

- 5 years’ experience managing facilities design and construction projects; preferably within an educational environment
- Experience managing multiple projects at once
- Preferred:

- Experience with security systems, including card access and fire alarm systems
- Experience working in an agile work environment
- Experience developing and managing budgets in excess of $1M
- Experience with procurement and managing contract providers

Knowledge, Skills & Abilities:

- Strong working knowledge of electrical, plumbing, mechanical and building construction systems
- Ability to evaluate issues, recognize potential problems, and take action to proactively resolve issues
- Familiarity with requirements of working in unionized environments
- Familiarity with change management best practices
- Familiarity with techniques for planning, managing and coordinating multiple projects, often with competing priorities that involve a variety of stakeholders
- Excellent verbal and written communication skills and confidence dealing with all levels of an organization
- Strong customer service skills to handle enquiries and resolve issues in a professional and timely manner
- Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
- Ability to establish and build healthy working relations and partnerships with clients, peers and stakeholders
- Judgment, analytical and problem-solving skills with a consultative and collaborative approach to addressing issues and opportunities
- Ability to ensure expenditures and resources are within allotments and to make appropriate modifications when required
- Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit
- Ability to draw on diversity of skills, backgrounds and knowledge of people to achieve more effective results
- Ability to make decisions and recommendations that are clearly linked to the organization's strategy and goals
- Ability to recommend controls to manage operational and legal risks
- Ability to solve problems creatively in a challenging environment with limited supervision and direction
- Proven ability to take initiative and champion a project from conception through implementation and evaluation
- Intermediate computer skills in Microsoft Office

**Western Values Diversity**:
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, p

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