Engineering Manager

1 week ago

London, Ontario, Canada Hard Rock Hotel - London, ON Full time
Job Overview
Hiring for a skilled Engineering Manager to lead our facilities operations at the Hard Rock Hotel in London, ON. This role is ideal for someone with a strong background in engineering and facilities management, looking to take their career to the next level.

Salary Estimate: $80,000 - $120,000 per year, depending on experience.

Job Description
As an Engineering Manager at the Hard Rock Hotel, you will be responsible for overseeing all maintenance and engineering operations, ensuring the hotel's facilities and equipment meet the highest standards of quality and safety. You will work closely with our team to conduct routine and as-needed inspections, repairs, and maintenance on building systems, including HVAC, electrical, plumbing, and fire safety. Additionally, you will utilize our Quore system to log, track, and manage guest complaints, resolutions, and maintenance requests, ensuring timely and effective follow-up to enhance guest satisfaction and operational efficiency.

Key Responsibilities
* Leads and participates in all maintenance and engineering operations
* Conducts routine and as-needed inspections, repairs, and maintenance on building systems
* Utilizes the Quore system to log, track, and manage guest complaints, resolutions, and maintenance requests
* Coordinates with and works alongside external vendors and contractors
* Leads health & safety training programs for all departments
* Partners with Risk Management to ensure all engineering and facilities activities support workplace safety and emergency preparedness
* Manages and participates in the day-to-day financial operations of the engineering department
* Oversees and contributes to engineering-related aspects of preopening and renovation projects

Requirements
* Minimum 5+ years of experience in engineering or facilities management within a multi-department hospitality environment
* Degree or Diploma in Engineering, Facilities Management, or a related field, or 5+ years of equivalent professional experience
* Strong technical expertise in building systems (HVAC, electrical, plumbing, and fire safety) and proven experience implementing and participating in preventative maintenance programs
* Exceptional leadership and team-building skills with a focus on hands-on involvement and the ability to inspire a high-performing team
* Demonstrated experience with health & safety management, including conducting training and enforcing protocols across departments
* Excellent project management, organizational, and communication skills, with a strong attention to detail and a commitment to operational efficiency
* Ability to work both independently and collaboratively, with flexibility to work evenings, weekends, and holidays as needed

Benefits
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous paid time off policy and access to ongoing training and development opportunities.

About Us
The Hard Rock Hotel is committed to providing exceptional service and creating memorable experiences for our guests. We are proud to be a leader in the hospitality industry and strive to attract and retain top talent who share our passion for delivering outstanding results.

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