Program Assistant Ii

3 hours ago


New Westminster, Canada Douglas College Full time

**Position Details**:

- Position Information

**Location**
- See Work Arrangements

**Salary Range**
- $29.53 per hour (with wage increments to a max of $32.97 per hour). Salary and wage increments are in accordance to the Collective Agreement.

**The Opportunity**
- You’re a pro when it comes to organizing, planning, and providing exceptional customer service. You’re passionate about helping others and you’re committed to delivering customized training, services and employment solutions for individuals, businesses, industry and government. With your administrative strengths and incredible communication skills, your role is key to provide client-centered service on a consistent basis for the Training Group.

**WHO WE ARE**

**Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.**

**Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.**

**WHAT WE OFFER**
- We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
- Transit-accessible campuses
- Hybrid work arrangements for eligible positions
- Competitive salaries
- Excellent Health and Dental Benefits for eligible positions
- Defined-Benefit Pension Plan for eligible positions
- Professional Development funding
- Access to our Fitness Centres and Classes

**For more benefits information,**click here****

**WHAT IT TAKES**
- Completion of one-year certificate in Office Administration or Administrative Diploma with a minimum of two years of directly related work experience in an educational institution and/or contract training environment; or an equivalent combination of training, education and experience.
- Experience using ministry/government databases and/or Client Relationship Management systems is an asset.
- Proficiency with Customer Service concepts such as building customer loyalty, handling difficult issues, and managing customer service.
- Proven ability to take and prepare minutes, organize and systemize office processes; as well as prepare general office correspondence, business letters, client satisfaction reports, and other related program/department documents.

**Additional Information**

**Posting Number**
- 02442SA

**Position Title**
- Program Assistant II (The Training Group)

**Anticipated Start Date**
- 01/13/2025

**End Date**

**Needs a Criminal Records Check**
- Yes
- Posting Detail Information

**Open Date**
- 12/19/2024

**Close Date**
- 12/30/2024

**Open Until Filled**
- No

**Minimum Number of References**
- 2

**Equity Statement**
- Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

**Important Note


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