Program Assistant Ii

2 days ago

New Westminster, Canada Douglas College Full time

**Position Details**:

- Position Information

**Location**
- New Westminster Campus

**Salary Range**
- $28.69 per hour (with wage increments to a max of $32.04 per hour). Salary and wage increments are in accordance with the Collective Agreement

**The Opportunity**
- You’re a pro when it comes to organizing, planning, and providing exceptional customer service. You’re passionate about helping others and you’re committed to ensuring students, faculty, and staff are supported. With your administrative strengths and incredible communication skills, your role is key to maintaining daily operations for the Faculty of Commerce & Business Administration.

**WHO WE ARE**

**Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.**

**Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.**

**WHAT WE OFFER**
- We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
- Transit-accessible campuses
- Hybrid work arrangements for eligible positions
- Competitive salaries
- Excellent Health and Dental Benefits for eligible positions
- Defined-Benefit Pension Plan for eligible positions
- Professional Development funding
- Access to our Fitness Centres and Classes

**For more benefits information,**click here****

**WHAT IT TAKES**
- Provides a high level of administrative assistance to Continuing Education Programmer, Faculty of Commerce and Business Administration (CBA), in support of non-credit courses, programs and services. Provides exceptional client-centred service on a consistent basis to all stakeholder groups.

1. Provides administrative assistance to Continuing Education Programmer, Faculty of Commerce and Business Administration.
a. contacts instructors for repeat courses regarding such issues as course and program implementation needs, course dates, policy and established financial items, referring financial and policy changes/concern to Community Programmers;
b. ensures that the required on-site services in support of courses are provided, including room bookings, equipment, materials, and food services;
c. schedules, prepares and sets up information sessions throughout the year:
d. ensures that off-site facilities are contracted as required
e. establishes and maintains routine course and program follow-up systems, including such items as evaluations forms, certificates and mailing lists;
f. summarizes student evaluation forms for the Continuing Education Programmer, CBA;
g. assists in preparing promotional material and packages, in editing content and style using InDesign; updates CE web site using applicable software;
h. assigns course identification codes, sets up courses and new instructors in Banner;
i. reviews, revises, updates, enters and produces such computer documents as course information sheets, student records, instructor records, class lists, waiting lists, mailing lists and course cancellation information;
j. monitors class enrolment statistics and notifies the Continuing Education Programmer, CBA, of issues and trends;
k. keyboards a variety of material, including creation of correspondence, course materials and manuals;
l. establishes and maintains an effective filing system for the program area(s).
m. orders supplies and resources; identifies requirements;
n communicates with partner organizations regarding program dates and student enrolment.
2. Responds to student requests.
3. Provides support to CE instructors
a. uses Bubble Grader to process exams and quizzes; processes student evaluations using bubble grader;
b. prepares contracts for instructors; prepares and provides College orientation information for new instructors,
liaises with Employee Relations and Payroll as required
c. organizes regular instructors’ meetings; may be required to take minutes at instructors’ meetings

**To Be Successful In This Role, You Will Need**:
1. Completion of one year post secondary education together with at least two years experience in Continuing or Adult Education and an excellent working knowledge of English (written and verbal) with emphasis on spelling and grammar and experience in advertising and marketing, or equivalent combination of training, education and experience.
3. Demonstrated ability to work independently wit

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