Collections and Credit Specialist
3 weeks ago
**Collections and Credit Specialist**
**About the Company**:
- Nella Cutlery _was established in 1952 as a small family business and has since grown to become a leading organization that caters to the food services industry through the expansive number of services and retail products we provide. From our roots as a family business, we are known today as _Nella Cutlery and Food Equipment Inc._ We import, manufacture and distribute a full line of brand name, professional food equipment to our clients throughout the hospitality industry, which range from restaurants, hotels, institutional kitchens, supermarkets, bakeries, etc. Along with the thousands of kitchen items we supply at our retail store and showroom, we also specialize in custom fabrication, professional installations and knife sharpening services.
**The Opportunity**:
- Nella Cutlery_ is currently looking for a 3-month contract **Collections and Credit Specialist** to join our team located in **Mississauga, Ontario (1255 Fewster Dr)**
**Key Responsibilities**:
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department.
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Establish and maintain effective and cooperative working relationships with customers and sales.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
**Required Skills**:
- 3-5 years High Volume corporate Collections experience.
- Knowledge of Billing and Collections procedures
- Accounts Receivable knowledge/experience
- Strong attention to detail, goal oriented
- Experience with SAP a plus
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
**Job Types**: 3-month contract
**Salary**: $24 hourly
Schedule:
- 8 hour shift
**Job Type**: Part-time
Part-time hours: 37.5 per week
**Salary**: $24.00 per hour
**Benefits**:
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Work Location: One location
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