Residence Manager
2 months ago
**Job Overview**
The Residence Manager plays a pivotal role in overseeing the daily operations of residential properties, ensuring a high level of customer satisfaction and efficient property management. This position requires strong leadership skills, exceptional customer service abilities, and a keen understanding of property management practices. The Residence Manager will be responsible for maintaining positive relationships with residents, managing property maintenance, and ensuring compliance with all regulations. Additionally, the Residence Manager **must be a couple**, as this role may require a team approach to managing the property's operations and fostering a community-focused environment.
**Responsibilities**
- Manage day-to-day operations of the residential property, ensuring a safe and welcoming environment for all residents.
- Develop and maintain strong customer relationships through effective communication and responsiveness to resident needs.
- Maintain accurate records and files related to property management activities.
- Implement sales strategies to promote available units and negotiate lease agreements with prospective tenants.
- Provide exceptional customer service by addressing inquiries, resolving conflicts, and fostering a positive community atmosphere.
- Utilize Buildium or similar property management software for efficient operations and reporting.
**Skills**
- Strong customer relationship management skills with the ability to build rapport with residents.
- Excellent phone etiquette and communication skills for effective interaction with residents and vendors.
- Strong organizational skills with the ability to file documents accurately and maintain records efficiently.
- Sales acumen with negotiation skills to effectively close lease agreements.
- Demonstrated customer service orientation with a focus on resident satisfaction.
- Knowledge of office procedures and administrative tasks related to property management.
**Job Types**: Full-time, Permanent
Pay: $35,000.00-$40,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
**Benefits**:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Work from home
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Application question(s):
- Has to be a couple
- Willing to live on-site?
Work Location: In person
Application deadline: 2024-12-15
Expected start date: 2024-12-01
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