Trades Dispatcher/supervisor

2 weeks ago

Surrey, Canada Dogwood Ltd Full time

Dogwood Ltd. in Surrey, BC is looking for a **Trades Dispatcher/Supervisor **to dispatch our in-house technicians, manage subcontractors, schedule service work, and handle the ordering of materials and equipment.

Dogwood Ltd. works on commercial renovations and facilities maintenance for businesses in the retail and food industry, pharma, restaurants, and financial sector.

This is an interesting job to work with renowned businesses to service their facility needs. If you are highly customer-oriented and you have an understanding of the trades or construction industry, we would love to hear from you.

**Why work for us**:

- **Teamwork, communication, cooperation, diversity & inclusion**:

- **Competitive wages (starting wage will be determined with consideration of skillset, level of experience, and consideration of internal equity)**:

- **Employer-paid premiums for extended health, dental, vision care (family-focused benefits)**:

- **Additional benefits for life insurance, critical illness, disability insurance, out-of-country medical insurance and Employee Assistance Program (EAP)**:

- **RRSP (employer matching)**:

- **Paid time-off**:

- **Additional paid personal days on top of vacation**:

- **Opportunities for growth / career path**:

- **Continued education / Tuition reimbursement**

**MAIN RESPONSIBILITIES**:

- Create work schedules for in-house BC service technicians.
- Responsible for scheduling jobs using subcontractors.
- Supervise technicians, monitor their day-to-day performance, and track their time for payroll.
- Ensure technicians work safely as per WCB standards and Dogwood’s health & safety policy.
- Support and motivate the technicians’ team to meet deadlines and standards of quality within budget.
- Identify areas of improvement and address any work-related concerns directly with technicians.
- Escalate any major issues with technicians to management and/or HR.
- Responsible for communicating all relevant information between clients, technicians and all team members.
- Responsible for creating new client accounts in database.
- Track service work and small renovation projects from start to finish.
- Responsible for ordering materials and supplies for service work and for small to medium size projects.
- Responsible for calculating time and materials on work orders and preparing them for invoicing.
- Responsible for scheduling repairs and maintenance on tools and equipment.
- Share on-call responsibility according to the established rotation schedule.

**SUPERVISORY RESPONSIBILITIES**:

- Provide supervision, guidance and mentorship to the technicians’ team
- Handle new technician orientations in collaboration with Operations Manager and HR
- Provide input for technicians' performance evaluations

**QUALIFICATIONS / REQUIREMENTS**:
**Required Experience**:

- 5 years of dispatching experience as a coordinator within the construction or trades industry
- 2+ years of supervisory responsibilities

**Required Knowledge, Skills and Abilities**:

- Strong computer skills in Microsoft Office
- Strong organizational skills
- Strong interpersonal skills with the ability to establish and maintain effective working relationships
- Strong communication skills - written and verbal
- Ability to prioritize tasks
- Ability to solve problems efficiently
- Knowledge of Salesforce is considered an asset

We are an equal opportunity employer and value diversity at our company. Dogwood Ltd. offers a competitive compensation and benefits package. We cultivate teamwork and cooperation. If you would like to join our team, we would love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $69,000.00-$72,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Application question(s):

- Are you legally authorized to work in Canada?
- Do you live in Surrey, BC or anywhere in the Lower Mainland, BC?

**Experience**:

- dispatching: 5 years (required)
- supervisory: 2 years (required)

**Language**:

- English fluently (required)

Work Location: In person

  • Trades Dispatcher/supervisor

    1 month ago

    Surrey, Canada Dogwood Ltd Full time

    Dogwood Ltd. in Surrey, BC has an opening for a **Trades Dispatcher/Supervisor **to supervise our in-house service technicians, manage subcontractors, schedule service work and projects, and handle the ordering of materials and equipment. Dogwood Ltd. provides commercial renovations and facilities maintenance to businesses mainly in the retail and food...

  • Trades/construction Dispatcher

    2 weeks ago

    Surrey, Canada Dogwood Ltd Full time

    Dogwood Ltd. in Surrey, BC is looking for a **Trades** **Dispatcher **to dispatch our in-house BC technicians. The Trades Dispatcher will also schedule service work and small renovation projects, dispatch subcontractors, and ensure the ordering of materials and equipment. Dogwood Ltd. works on commercial renovations and facilities maintenance for businesses...

  • Trades/construction Dispatcher

    1 month ago

    Surrey, Canada Dogwood Ltd Full time

    Dogwood Ltd. in Surrey, BC has an opening for a **Trades/Construction** **Dispatcher.** Dogwood Ltd. provides commercial renovations and facilities maintenance to businesses mainly in the grocery and retail industry, pharma, restaurants, and financial sector. The Trades/Construction Dispatcher performs a variety of administrative and dispatching tasks. The...

  • Trades Dispatcher/service Coordinator

    2 months ago

    Surrey, Canada Dogwood Ltd Full time

    Dogwood Ltd. in Surrey, BC has an opening for a **Trades** **Dispatcher / Service Coordinator**. We provide commercial renovations and facilities maintenance to renowned commercial clients / businesses. The Trades Dispatcher/Service Coordinator performs a variety of administrative and dispatching tasks. The person in this position is responsible for...

  • Truck Dispatcher Supervisor

    4 weeks ago

    Surrey, British Columbia, Canada RAV CAN TRANSPORT INC Full time

    Job Description:We are seeking a highly skilled Truck Dispatcher Supervisor to join our team at RAV CAN TRANSPORT INC.About the Role:This is a dynamic and fast-paced position that requires excellent communication and organizational skills. As a Truck Dispatcher Supervisor, you will be responsible for ensuring the smooth operation of our transportation...

  • Service Supervisor

    2 months ago

    Surrey, Canada Dogwood Ltd Full time

    Dogwood Ltd. in Surrey, BC has an opening for a **Service Supervisor **to supervise our in-house service technicians, managing subcontractors, scheduling service work and projects, and ensuring the ordering of materials and equipment. Dogwood Ltd. provides commercial renovations and facilities maintenance to renowned commercial clients in the retail and...

  • Logistics / Dispatch Supervisor

    6 months ago

    Surrey, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means** Respecting the True Nature** of our 10,000 talents. We put you first: - Flex and connected mode (telecommuting, flexible schedule) - Profit sharing plan - Telemedecine, Group insurance and pension plan with company contributions - Accessible gym space or annual flexible reimbursement...

  • Dispatcher

    6 months ago

    Surrey, Canada First Student Canada Full time

    At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. **At First Student, we are proud to offer**: Tremendous Career Advancement Opportunities...

  • Dispatcher

    1 month ago

    Surrey, Canada BCW Traffic Management Ltd. Full time

    **POSITION OVERVIEW** BCW Traffic Management Ltd. is a leading traffic control company in BC looking for an experienced Dispatcher who will work closely with ownership and management team in the pursuit of successful execution of projects. As a key member of the operations team, the Dispatcher will have the opportunity to have influence on daily operations....

  • Central Dispatcher

    6 months ago

    Surrey, Canada Uptime Full time

    About The Company: Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our mission is simple - to keep our clients’ businesses running - 24 hours a day, 7 days a week, 365 days a year. About The Role: Reporting to the Manager,...

  • Construction Trades Supervisor

    4 weeks ago

    Surrey, British Columbia, Canada Athwal Electrical Corporation Full time

    About the JobWe are seeking a skilled and experienced Construction Trades Supervisor to join our team at Athwal Electrical Corporation. This is an exciting opportunity for a hands-on professional to lead and manage construction projects, ensuring they are completed on time, within budget, and to the highest quality standards.

  • Service Dispatcher

    8 months ago

    Surrey, Canada Streem Link Communications Full time

    The service dispatcher serves our customers by dispatching installation and repair services and maintaining accurate records.Position Requirements: Identifies telecommunication service needs and assigns appropriate service technician to the job. Provide time estimates for work requests and schedules appointments. Monitors service progress and manages...

  • Dispatch Logistician

    6 months ago

    Surrey, Canada Flying King Transportation Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Establish work schedules and procedures - Prepare and submit reports - Ensure smooth operation of computer equipment and machinery - Arrange for maintenance and repair work - Resolve work related problems - Plan, organize and oversee operational...

  • Dispatch Coordinator

    3 months ago

    Surrey, Canada C&D Logistics LTD. Full time

    As a Dispatch Coordinator, you will be part of a team that delivers exceptional customer service to all our clients; large or small and be an advocate for our 30-30 Service Standard. Our team achieves this by diligently processing every quote request, formulating delivery options and providing the best optimal logístical solutions for our clients in the...

  • Dispatch Coordinator

    6 months ago

    Surrey, Canada C&D Logistics LTD. Full time

    As a Dispatch Coordinator, you will be part of a team that delivers exceptional customer service to all our clients; large or small and be an advocate for our 30-30 Service Standard. Our team achieves this by diligently processing every quote request, formulating delivery options and providing the best optimal logístical solutions for our clients in the...

  • Dispatcher - Mercedes Benz Surrey

    6 months ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**:Dispatcher **Status**:Full-Time **Dealership**: Mercedes-Benz Surrey **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...

  • Warehouse Supervisor

    2 months ago

    Surrey, Canada Future Tech Glass & Closet Organizers Ltd. Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: Supervisors, supply chain, tracking and scheduling co-ordination occupations- 12013 NOC Job Title: Warehouse Supervisor Job Location(s) Avenue Surrey, British Columbia V3R 2S2 Job...

  • Warehouse Supervisor

    2 months ago

    Surrey, Canada Future Tech Glass & Closet Organizers Ltd. Full time

    Job Type: Full-Time, Permanent Language: English Start Date of Employment (Approx.): As soon as possible Minimum Education: High School Positions Available: 1 NOC Group: Supervisors, supply chain, tracking and scheduling co-ordination occupations- 12013 NOC Job Title: Warehouse Supervisor Job Location(s) Avenue Surrey, British Columbia V3R 2S2 Job...

  • Operations Supervisor

    6 months ago

    Surrey, Canada GFL Environmental Full time

    **GFL Environmental** is looking for an enthusiastic and experienced **Operations Supervisor** to join our dynamic team **in Surrey, BC!** **The Job**: The Operations Supervisor will be responsible for developing a thorough understanding of the Company’s transportation requirements and patterns. They will review and process day-to-day operations, evaluate...

  • Dispatcher / Service Admin - Mercedes Benz Surrey

    6 months ago

    Surrey, Canada OpenRoad Auto Group Full time

    **UNLIMITED POSSIBILITIES AHEAD.** **Position**:Dispatcher **Status**:Full-Time **Dealership**: Mercedes-Benz Surrey **Department**: Service We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at...