Customer Care Representative
6 months ago
**Who We Are**
The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.
**Opportunity**
**Status**: Part-time, Permanent
**Location**: York Region Animal Centre, York ON
**A Typical Day**
- Greeting visitors and seeking client information to support/understand customer needs
- Advising the public in a variety of ways including general inquires, adoption counselling, retention counselling, relinquishment counselling and general animal care questions
- Assisting the public with adoptions and adoption inquiries and acting as a resource for centre visitors seeking information on the adoption program
- Ensuring adoptive family is adequately informed of the needs of the animal, including follow-up care behavioural queries and/or rehabilitation requirements.
- Supporting the foster program by providing supplies and setting up appointments with foster parents.
- Participating in animal care duties including general cleaning, enrichment and behavioural care
- Performing general clerical duties and record keeping
- Providing instruction, coaching and mentoring to volunteers and foster parents
- Processing service/adoption payments
**Why You Should Join Our Team?**
- Be part of an energetic team environment with others who share your passion for animal wellbeing
- Employee Family Assistance Program
- Predictable day time hours
- Generous discount on pet supplies
- Discount on virtual pet care services
- Discounted pet supplies and pet food
- Discounted Ontario SPCA Paws & Give merchandise
- Onsite parking
**Do You Have What it Takes?**
- Excellent communication skills
- Team player
- Animal care experience
- Previous clerical experience
- 1-3 years of Customer service experience in a fast-paced environment
- Ability to lift 18 kg (40lbs) and control 45 kg (100lbs) (large dog)
- High School Diploma (or equivalent) required
- Certificate or College Diploma in Animal Care or working towards, preferred
- Open availability including weekdays, weekends and holidays
**We Can’t Wait to Meet You**
Please forward your resume and cover letter to:
Katrin Schoenmeir
York Region Animal Centre Manager
Ontario SPCA and Humane Society
We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however only those selected for an interview will be contacted.
The Ontario SPCA and Humane Society provides accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at 888-668-7722.
**Job Types**: Part-time, Permanent
**Salary**: $20.00 per hour
**Benefits**:
- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount
Ability to commute/relocate:
- Stouffville, ON L4A 2W3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This position requires the ability to lift 18 kg (40lbs) and control 45 kg (100lbs) (large dog). Is this something you're comfortable with?
- This position requires open availability including weekdays, weekends. Would this work with your schedule?
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
- Animal care: 1 year (preferred)
- Clerical: 1 year (required)
Work Location: In person
-
Customer Care Representative
6 months ago
Stouffville, Canada Ontario SPCA and Humane Society Full time**Who We Are** The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a...
-
Customer Care Representative
5 months ago
Stouffville, Canada Ontario SPCA and Humane Society Full time**Who We Are** The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a...
-
Customer Sales Representative
5 months ago
Stouffville, Canada Century Mill Lumber Full time_**Summary**_ Customer Sales Representatives are the public face of our company and are responsible for developing & nurturing excellent relationships with customers on all aspects of lumber & building sales. Customer Sales Reps report directly to General Manager, Chris Black. - **Duties**_ - Develop and maintain excellent staff relationships and a positive...
-
Customer Sales Representative
6 months ago
Stouffville, Canada Century Mill Lumber Full time**_Summary_** Sales Representatives are the public face of our company and are responsible for developing & nurturing excellent relationships with customers on all aspects of lumber & building sales. Sales Reps report directly to General Manager, Chris Black. **_Duties_** - Develop and maintain excellent staff relationships and a positive and safe team...
-
Customer Care Representative
5 months ago
Whitchurch-Stouffville, Canada Ontario SPCA and Humane Society Full time**Who We Are** The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a...
-
Customer Service Representative
4 weeks ago
Stouffville, Canada telMAX Full timeAbout telMAX Inc.telMAX Inc. is a leading telecommunications company that has been at the forefront of innovation in the industry. With a strong commitment to delivering exceptional customer experiences, we are seeking a highly skilled Customer Service Representative to join our team.Job SummaryThe Customer Service Representative will be responsible for...
-
Customer Service Representative
4 weeks ago
Stouffville, Canada telMAX Full timeAbout telMAX Inc.telMAX Inc. is a leading telecommunications company that has been at the forefront of innovation in the industry. With a strong commitment to delivering exceptional customer experiences, we are seeking a highly skilled Customer Service Representative to join our team.Job SummaryThe Customer Service Representative will be responsible for...
-
Customer Service Representative
3 weeks ago
Stouffville, Canada Kash Tech Full time**Job Summary** **Responsibilities** - Utilize strong phone etiquette to engage with customers and ensure a positive interaction. - Analyze customer needs and provide appropriate solutions or escalate issues as necessary. - Assist with data entry tasks to maintain accurate customer records and documentation. - Promote products and services through upselling...
-
Customer Service Representative
5 months ago
Stouffville, Canada BMO Financial Group Full time18 Westlawn Cresent Stouffville Ontario,L4A 2S9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
5 months ago
Stouffville, Canada BETZ POOLS LTD. Full time**Company History** Betz Pools Ltd. is a leader in the design, installation, renovation and service of custom pools and spas across Canada. Operating for over 85 years Betz Pools works to make our customers’ unique backyard paradise a reality, we are a trusted name in the industry, not only in installation, but also in pool opening, closing and all the...
-
Customer Service Representative
6 months ago
Stouffville, Canada telMAX Full time**RESPONSIBILITIES**: - Provide telMAX customers with an extraordinary customer service experience. - Operate well both independently and in a team in a fast paced, multi-tasking environment while maintaining accuracy and attention to detail. - Complete accurate transactions in a timely manner. - Handle collections activities on overdue accounts. - Be...
-
Sales Representative
5 months ago
Stouffville, Canada Leggat Stouffville Ford Full time**Leggat Stouffville Ford** is seeking a **Sales Representative** to join our team! As a **Sales Representative**, you believe and excel in immediate customer responsiveness and communication following the Leggat Digital Customer-Driven Standards and the Sales Policy Process. **About Us** Established in 1922, Leggat Auto Group is a family-owned business...
-
Sales Representative
2 months ago
Stouffville, Canada Leggat Stouffville Ford Full time**Leggat Stouffville Ford** is seeking a **Sales Representative** to join our team! As a **Sales Representative**, you believe and excel in immediate customer responsiveness and communication following the Leggat Digital Customer-Driven Standards and the Sales Policy Process. **About Us** Established in 1922, Leggat Auto Group is a family-owned business...
-
Outside Sales Representative
6 months ago
Stouffville, Canada Cooper Equipment Rentals Full time**Build your Career at Cooper Equipment Rentals** We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as an **Equipment Rental Representative / Outside Sales Representative **at our **Gormley, ON** branch. **Why Work with Us? Perks!** - Competitive salary - Excellent benefit package with premiums paid by...
-
Customer Service Representative
2 months ago
Stouffville, Canada telMAX Full time**About telMAX Inc.**: telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognized for two consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario. **Your Position & How You Will...
-
Customer Service Representative
5 months ago
Stouffville, Canada telMAX Full time*About telMAX Inc.: telMAX h - been design - and building a cutt - edge telecommu - ations platfo - using the - t advanced nology available. Recogn - d for two consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networ - to residential and business customers in Ontario. *Your Position & How You Will Contribute:*...
-
Support Care Specialist
6 days ago
Whitchurch–Stouffville, Ontario, Canada Spectrum Health Care Full timeAbout Spectrum Health CareWe are a leading healthcare provider committed to delivering exceptional care and support services. Our team of dedicated professionals works closely with patients and their families to provide personalized care and assistance.Salary and BenefitsThe successful candidate will receive a competitive salary ranging from $24 to $28 per...
-
Customer Service Representative
5 months ago
Stouffville, Canada BMO Financial Group Full time18 Westlawn Cresent Stouffville Ontario,L4A 2S9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Insurance Account Representative
6 months ago
Stouffville, Canada Dumitru Pitu - Desjardins Insurance Agent Full time**Insurance Account Representative** - Desjardins Agent Team Member** **Commission-Based Position - Remote** Location: Richmond Hill Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? Do you have sales experience? If you answered yes to these questions, working for a Desjardins Agent may be...
-
Independent Sales Representative
5 months ago
Stouffville, Canada Kerr Property Service Full time'''Duties''' - Conduct sales activities and generate new business opportunities - Utilize sales techniques to negotiate and close deals - Identify market trends and develop strategies to increase sales - Provide product knowledge and technical expertise to clients - Ability to work independently As an Independent Representative, you will be responsible for...