Digital Support Specialist
2 weeks ago
Direct Relationships:
- Team Manager, Digital Customer Support- Manager, Digital Customer Operations- Director, Customer Operations
Duties and Responsibilities:
- Maintain customer accounts in Salesforce and Appian- Process transponder lease requests for Transponder Equipped vehicles and Personal leases via- that reflects 407 ETR in a positive light- Serve as product expert when resolving multiple Live Chats concurrently- Keep records of customer interactions, transactions, comments, and complaints.- Provide administrative support to the customer operations team- Responsible to ensure KPIs are met consistently- Keep current with the company policies and procedures, job aids & continuous learning sessions- Flexibility to work additional hours when required to meet department objectives- Other projects or tasks as assigned
Qualifications:
- 1 -2 years’ experience in a customer service type role or e-commerce environment- College diploma in Business, Communications, Marketing, or related field is preferred- Excellent written and verbal communication skills- Ability to multi-task and meet deadlines in a fast-paced environment- Must be detail and process oriented- Good typing speed and working knowledge of MS Office Products (Word, Excel)- Experience with PeopleSoft, Maestro, Salesforce, Appian, and/or SAP is an asset- Knowledge of 407 ETR business would be considered an assetAbout 407 ETR
Highway 407 ETR is an all-electronic open-access toll highway located in the Greater Toronto Area. The highway spans 108 kilometres from Burlington in the west to Pickering in the east.
On Highway 407 ETR, we offer peace of mind and a fast, safe and reliable trip. That’s why millions of drivers rely on Highway 407 ETR to get around the GTA. Every driver we serve is one less vehicle on a congested alternate route, giving drivers more time for the things that matter most.
407 International Inc. is the sole shareholder of 407 ETR and is owned by:
- Canada Pension Plan Investment Board (CPP Investments) through indirectly owned subsidiaries (50.01%);
- Cintra Global S.E. which is a wholly owned subsidiary of Ferrovial S.A. (43.23%); and
- SNC-Lavalin (6.76%).
Note: _At 407 ETR, we are committed to fostering a diverse, equitable, and inclusive work environment. We value the unique perspectives and backgrounds of all individuals, and we firmly believe that our individual differences make us stronger as a whole._
- Our commitment to inclusion extends beyond recruitment and encompasses an inclusive workplace culture through raising awareness, ongoing training, and encouraging feedback. We aim to create a safe and supportive environment where all employees can thrive._
-
Digital Marketing Specialist
Found in: Appcast CA A2 P - 2 days ago
Woodbridge, Canada Berenson Inc. Full timeDigital Marketing Specialist (Part-time, Contract) Berenson is a family owned and operated cabinet hardware distributor based in Toronto, currently growing from a small business into a professionally run organization. We sell a wide range of innovative and unique products to a diversified customer base. We are a team of dedicated and motivated people who go...
-
Digital Support Specialist
3 days ago
Woodbridge, Canada 407 ETR Full timePosition Summary: Direct Relationships: - Team Manager, Digital Customer Support - Manager, Digital Customer Operations - Director, Customer Operations Duties and Responsibilities: - Maintain customer accounts in Salesforce and Appian - Serve as product expert when resolving multiple Live Chats concurrently - Keep records of customer interactions,...
-
Sales Support Specialist
6 days ago
Woodbridge, Canada HUB International Full timeFlexSave Sales Support Specialist - HUB Financial At HUB Financial, we pride ourselves on fostering an environment dedicated to professional growth and client-centric values. As part of the HUB International family, we specialize in offering tailored financial and insurance solutions, empowering our clients to achieve their long-term goals. Our commitment...
-
Technical Support Specialist
6 days ago
Woodbridge, Canada Pong Game Studios Full timePong Game Studios is an interactive social and mobile game company located in Woodbridge, Ontario. Known for our fun and collaborative culture, we’re a group of talented software engineers, game designers, artists, producers, analytical experts, and more. We move quickly and constantly innovate to deliver exciting game experiences to players around the...
-
Brand Marketing Specialist
Found in: Appcast CA C2 Glassdoor - 2 weeks ago
Woodbridge, Canada Addie Staffing (Addy Global Solutions) Full timeImportant Note: Apply only if you have valid work authorization in Canada. The Client will not provide any visa sponsorship.Opportunity: One of our Automotive Industry clients based out in Woodbridge, ON is looking for a "Marketing & Branding Specialist" for a fulltime opportunity.Job Details:Position: Marketing & Branding SpecialistLocation: Woodbridge,...
-
Brand Marketing Specialist
Found in: Appcast CA A2 P - 1 week ago
Woodbridge, Canada Addie Staffing (Addy Global Solutions) Full timeImportant Note: Apply only if you have valid work authorization in Canada. The Client will not provide any visa sponsorship.Opportunity: One of our Automotive Industry clients based out in Woodbridge, ON is looking for a "Marketing & Branding Specialist" for a fulltime opportunity.Job Details:Position: Marketing & Branding SpecialistLocation: Woodbridge,...
-
Brand Marketing Specialist
Found in: Whatjobs CA C2 - 1 week ago
Woodbridge, Canada Addie Staffing (Addy Global Solutions) Full timeImportant Note: Apply only if you have valid work authorization in Canada. The Client will not provide any visa sponsorship. Opportunity: One of our Automotive Industry clients based out in Woodbridge, ON is looking for a "Marketing & Branding Specialist" for a fulltime opportunity. Job Details: Position: Marketing & Branding Specialist Location:...
-
Digital Marketer
2 days ago
Woodbridge, Canada GSCI Advanced Photonics Full time_**Digital Marketing and Technical Writer**_ Join the team at GSCI Advanced Photonics, a leading supplier of Night Vision and Thermal Imaging systems to Canadian and International Military and Law Enforcement customers. With over 30 years in the industry, we pride ourselves on our ability to design, develop, and manufacture electro-optics systems that are...
-
Search Engine Marketing Specialist
7 days ago
Woodbridge, Canada Golf Town Operating Limited Partnership Full timeThe Sporting Life Group, is member of the Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. Operating from coast to coast, both Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside and live an...
-
Customer Care Specialist
13 hours ago
Woodbridge, Canada Roy Foss Woodbridge Full time**Customer Care Specialist** The Roy Foss Automotive Group operates two of Canada’s largest Chevrolet, Buick, GMC, Cadillac dealerships. Over the past 60 years, we’ve built our reputation on service excellence and customer-centric innovation. We owe our consistent, top-ranked performance in sales, service, and parts to our progressive, team-oriented...
-
Marketing & Branding Specialist
7 days ago
Woodbridge, Canada Open People Network Full time**What will you do?** - Brand Development: Strengthen the brand through consistent messaging, creative campaigns, and strategic positioning in the automotive industry. - Brand Assets: Manage and update the company’s branding requirements, including brand book, corporate overview, business cards, MS templates, and logo. - Market Research: Conduct in-depth...
-
Marketing Specialist
5 days ago
Woodbridge, Canada Labworks International Inc. Full time**595 Cityview Blvd Unit 11** **Woodbridge, ON** **Who we are**: Labworks International Inc. (a division of Hodess Cleanroom Construction LLC) are Professional Engineers, Constructors and Manufacturers of Environmental Room solutions. We provide turn-key solutions throughout North America, and are experts in designing and constructing precision controlled...
-
Training and Development Specialist
Found in: Appcast CA C2 Glassdoor - 1 week ago
Woodbridge, Canada Litens Automotive Group Full timeWho is Litens?We are a diverse group of talented people committed to creating solutions to problems and making the world a better place. We enhance and deliver both mechanical and electrified solutions that bring efficiency and sustainability to new heights. Founded in 1979, Litens has a proud history of being an innovative and highly respected company...
-
Training and Development Specialist
Found in: Appcast CA A2 P - 1 week ago
Woodbridge, Canada Litens Automotive Group Full timeWho is Litens?We are a diverse group of talented people committed to creating solutions to problems and making the world a better place. We enhance and deliver both mechanical and electrified solutions that bring efficiency and sustainability to new heights. Founded in 1979, Litens has a proud history of being an innovative and highly respected company...
-
Training and Development Specialist
Found in: Whatjobs CA C2 - 2 weeks ago
Woodbridge, Canada Litens Automotive Group Full timeWho is Litens? We are a diverse group of talented people committed to creating solutions to problems and making the world a better place. We enhance and deliver both mechanical and electrified solutions that bring efficiency and sustainability to new heights. Founded in 1979, Litens has a proud history of being an innovative and highly respected company...
-
Marketing Specialist
4 days ago
Woodbridge, Canada Pong Game Studios Full time**_Marketing Specialist_** Pong Game Studios is an interactive social and mobile game company located in Woodbridge, Ontario. Known for our fun and collaborative culture, we are a group of talented software engineers, game designers, artists, producers, analytical experts, and more. We move quickly and innovate constantly to deliver exciting game...
-
Application and Database Specialist
1 week ago
Woodbridge, Canada Waste Connections Full timeWaste Connections of Canada is looking for a full-time Application and Database Specialist for our Region office located in Woodbridge, ON. This position reports to Manager, IT Operations Applications. We are looking for an outgoing, innovative, detail-oriented, and proactive individual capable of creating and driving change. We are looking for individuals...
-
Digital Marketing Co-ordinator
1 week ago
Woodbridge, Canada The Aesthetics College of Canada Ltd. Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes - Develop, implement and evaluate communication strategies and programs - Gather, research and prepare communications...
-
Medical Receptionist
6 days ago
Woodbridge, Canada CloudMD Full time**Who We Are** Are you looking to jumpstart your career in the Healthcare industry with one of North America’s innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing...
-
Field Service Technician
2 weeks ago
Woodbridge, Canada Modern Technical Staffing Inc. Full timeField Service Specialist Our client is a well-established manufacturer of workplace safety products. They are currently looking for a Field Service Specialist to join their team. The successful candidate is responsible for product development activities, custom engineering, and factory support. During the product development lifecycle, the successful...