Application and Database Specialist

3 weeks ago

Woodbridge, Canada Waste Connections Full time

Waste Connections of Canada is looking for a full-time Application and Database Specialist for our Region office located in Woodbridge, ON. This position reports to Manager, IT Operations Applications. We are looking for an outgoing, innovative, detail-oriented, and proactive individual capable of creating and driving change. We are looking for individuals who can work independently, as well as a part of a team. Consistent with our core values, you will deliver exceptional service to all our internal customers. Building excellent working relationships and having effective communication, both internally and externally, analytical, and problem-solving skills, are vital to long-term success in this position.

Travel to different locations in Canada is required as per business needs.

Competitive Salary + Bonus + Equity (Stock); RRSP Matching; excellent benefits

Duties and Responsibilities:

- Assist with the daily management of operational functions of TRUX Fleet Management Software
- Collaborate in the planning, design, development, and deployment of end-user and internal system documentation.
- Gathering data on process analysis, gap analysis, design of new functionality, and product testing
- Participate in project walkthroughs - gathering data, design walkthrough, functional test plans, and implementation
- Participate in the testing and implementation of system upgrades and utility add-ons
- Review, analyze and maintain company data standards across servers with Import/Export/Replacement tools
- Assist with all database set up for large residential contracts requiring address and container tracking programs
- Assist with online training sessions when required
- Performs other job-related duties as assigned

Qualifications:

- Excellent communication, organizational and time management skills.
- Knowledge of the transportation industry a must
- Having Waste Industry knowledge is asset.
- Analytical and creative problem-solving skills
- 5 years of working and technical knowledge of SQL, Crystal Reports and/or other accepted Reporting tools, SSRS and Tableau
- 3+ years of developing reports in Tableau and SSRS from the ground floor up using various platforms and data sources.
- 5 years of Support Ticketing software experience
- 5 years of Software Testing and Implementation
- 5 years of Software planning and deployment experience
- Experience with waste industry TRUX system platform is an asset
- Exposure to Workday, Salesforce, RTA systems is beneficial.
- Valid Driver’s license
- Ability to travel within Canada (primarily) and sometimes to US Corporate office.

Waste Connections is an equal opportunity employer.

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