Operations Analyst

7 months ago


Vancouver, Canada Vancouver Airport Authority Full time

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Airport Operations an integral part to the success of the airport system, as a key role in facilitating safe and efficient and predictable movement of aircraft and all customers that those aircraft serve. Roles in Airport Operations are exciting and dynamic and require a strong team approach - which is key to everything we do.

**Position overview**

Are you a data driven, team player? As the **Operations Analyst - Flow**, you will be responsible for tracking and reporting on YVR’s real-time operational performance and will use this data to influence our operational performance to both our internal and external stakeholders.

**Key responsibilities include**:

- Maintaining a real-time operational metric database by reporting on all key flow areas across groundside, terminal, baggage and airside
- Establishing a means to track real-time operational performance across all areas, and providing quantitative and qualitative reporting for day-of operations and forecasting
- Identifying obstacles and anomalies through data analysis to help justify initiating projects aimed at improving operational efficiency
- Managing all aspects of projects including creating documents and change management plans for stakeholders

**Key qualifications include**:

- At least two years of relevant experience in an operational environment, ideally in a major international airport, supplemented by at least two years of post-secondary training (Aviation Management, Business, Operations and/or Logistics preferred); or an equivalent combination of training and experience
- Proficiency with MS Office and advanced skills in data analytics; preference for those with experience with major BI tools such as Tableau, PowerBI, Qlik and/or Splunk
- Proven ability to quickly interpret abstract data from independent sources and present to a variety of stakeholders
- Strong technical writing skills with excellent communication skills and a demonstrated ability to present to large audiences
- Exceptional critical thinking and decision making skills, with a proven ability to work with mínimal supervision

**Who We Are**

YVR is more than just an airport. We connect our beautiful province and all it has to offer to the world. We are all leaders and trailblazers for change and innovation, so no matter the department or team you’re a part of, the work you do matters.

At YVR, we are flexible in everything we do. We will work together to find ways to deliver customer excellence that helps us all thrive. We strive to provide an environment that reflects the diversity of our communities, allowing us to better serve them.

Join us on this journey as we continue to transform our airport to better serve our communities.


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