Global Security Operations Analyst

5 months ago

Vancouver, Canada SAP Full time

**We help the world run better**

A SAP Global Security Operations Analyst is a crucial front-line defender and core part of SAP’s digital enterprise. Our Cyber Incident Analysts are responsible for triaging security events detected by security monitoring operations tools, analyzing all available data to determine severity and priority, doing an initial assessment whether a cyber-attack is occurring. Then the analyst will escalate to a Global Security Operations Investigator in scoping the extent of a suspected attack, coordinating efforts to contain attacks, and supporting forensic investigation to determine the details around the attack.

**The Role**:
Our Global Security Operations Analysts are our first line of response for security event and incidents with a global scope. They are responsible for triaging security alerts detected by Enterprise Detection and SIEM, analyzing available data to determine scope, severity, and priority to determine follow on actions, which could include escalation to a GSO Investigator. In escalation cases, they then work in a supportive capacity to further validate if a cyber-attack is occurring, scoping the extent of a suspected attack, coordinating efforts to contain attacks, supporting forensic investigations to determine the details around an attack, and providing guidance on remediation actions.

In this role, you will not only conduct an initial assessment of the event, but also help scope and determine root cause analysis, support development of attack remediation strategies and coordinate the communication and handling of escalations of security activities. This role also triages operational response processes like those intervening in phishing campaigns. You will also assist in the review and updating of incident handling processes, standard operating procedures, playbooks and runbooks.

You will work with Detection and SIEM teams to make improvements to detection and alerting mechanisms and support forensic investigations to determine incident details and provide supporting evidence.

**Role Requirements**:
You should have demonstrated experience in cyber-attack analysis and of working in a similar 24/7 environments managing cases with enterprise SIEM or Incident Management systems. Previous experience of supporting multi-function, cross-organizational teams is also highly desirable.

We are looking for analytical, critical thinkers, who have an eye for detail and are solution orientated. You should be quick to learn and adapt and operate in a dynamic environment.

You typically will have most of the following technical skills and experience:

- 1+ years’ experience in a similar incident analyst role or equivalent combination of education, certifications, and trainings
- Security certification (e.g. Security+, GCIA, GCIH, CISSP)
- Knowledge APT actors; their tools, techniques, and procedures (TTPs)
- Knowledge of TTP methods and frameworks
- Solid knowledge of one or more:

- Windows/AD file system, registry functions and memory artifacts
- Unix/Linux file systems and memory artifacts
- Mac file systems and memory artifacts
- Cybersecurity automation
- SIEM
- Experience with one or more scripting languages (Powershell, Python, Bash, etc.)
- Experience with integration of threat hunting and cyber threat intelligence into the incident response process
- Experience with information security compliance audit frameworks and requirements e.g. ISO, FISMA, FedRAMP, SOC, SOX, PCI, GDPR and Data Privacy

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 393194 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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