Float Medical Office Assistant
6 months ago
**Division**: Alliance Clinics
**Location**: Vancouver, New Westminster, Surrey, Abbotsford, Chilliwack, BC
**Job Type**: Full-Time Permanent
**Hours**: 38 hours per week
**Wage**: $18-20 per hour
**Reference ID**: 001-BC-1223
Come join our growing organization as a part of a high-performing CARE team who are committed to changing the lives of people suffering from addiction
**WHAT YOU’LL LOVE ABOUT CATC**:
**AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE**:
**Compassionate | Accessible | Respectful | Experts in Addiction Medicine**
- ** Wellness **- Benefits including Health, Dental and Paramedical coverage, Employment Assistance Program, Discounted GoodLife Fitness memberships, Paid time off for vacation, illness, bereavement and mental health.
- ** Career Development**:
- Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
- ** Preparation for the Future** - Retirement Savings Plan
- ** Employee Recognition** - Service Recognition Program and “Kudos” directly from the C.E.O.
**About the Position**:
**YOUR DUTIES AND RESPONSIBILITIES**:
- Maintains a high-level of competency with Accuro, scheduling appointments, information entry and assessment, data management, and document management.
- Follows-up with patients to confirm appointments
- Communicates with patients regarding appointments and external referrals if applicable.
- Collaborates with members of the interdisciplinary team to plan, implement, coordinate, and evaluate the appropriate treatment plans to support the patient.
- Communicates with physicians, office managers and counsellors and pharmacy team around patient needs, change in status and all emergency situations.
- Assists with office administration including ordering supplies and other duties that may be assigned.
- Maintaining patient data information within excel to ensure all patient information is accurate and up to date.
**WHAT YOU’LL NEED TO HAVE**:
- Completion of a Medical Office Administrator program and or similar certificate is an asset.
- Strong commitment to working with individuals living with addiction and mental health.
- Previous experience in Customer Service or with vulnerable populations with addiction and mental health is considered an asset.
- Provision of a recent and acceptable Criminal Reference Check.
- Current First Aid and CPR Certification is an asset.
- Previous experience billing through EMR would be considered a definite asset
- Excellent interpersonal and communication skills, with an ability to clarify priorities amongst responsibilities.
- Strong work ethic, applies judgment and discretion in his/her work
- Detail oriented, accountable with good organizational and time management skills
- Demonstrated ability to learn quickly and excellent problem-solving skills
- Ability to work well with others in a fast-paced environment.
**ABOUT THE COMPANY**:
- Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Canadian Human Rights Act._
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