Seasonal Visitor

3 months ago


Winnipeg, Canada Assiniboine Park Conservancy Full time

**Seasonal Visitor & Retail Services Team Lead**

**About Assiniboine Park Conservancy**

Creating the future vision for one of Winnipeg’s most prized treasures, Assiniboine Park Conservancy (APC) located at 55 Pavilion Crescent in Winnipeg is the not-for-profit organization that oversees Assiniboine Park’s operations and ensures its ongoing redevelopment and financial viability. Our team is inspired to create and deliver extraordinary experiences for the people who visit and use the Park and Zoo including building friendly, supportive, effective relationships with stakeholders, community and the general public.

**The Opportunity**

Reporting to the Manager, Visitor & Retail Services, the Visitor & Retail Services Team Lead primary responsibility is to ensure superior visitor experience and value proportion when visiting the Zoo, Park, and the Leaf. Additional responsibilities include building a dynamic team and displaying exceptional customer service skills while ensuring team members are exceeding guest expectations, workplace maintenance standards, inventory control, supply levels and product receiving/tagging and placement for all Visitor & Retail Services functions.

The Visitor & Retail Services Team Lead will have a role as an additional level of leadership, to assist with problem solving and fulfill administrative roles. They will be expected to perform the duties of a Visitor or Retail Services Representative as required.

**Qualifications**
- A high school diploma and/or GED equivalent.
- Post-secondary or equivalent, specifically in tourism/hospitality is considered an asset.
- Minimum 2 years of experience using POS/computer systems.
- 1-year supervisory experience an asset.
- Proficiency with computer programs including Microsoft Office software (Word, Excel).
- Training and experience in conflict management, cash balancing and loss prevention.
- An equivalent combination of education and experience may be considered.

**What we have to offer**
- An Inclusive work environment
- Zoo & Leaf membership
- Free parking
- Employee Assistance Plan
- Eligibility for Comprehensive 85% employer-paid group benefits package upon completion of required yearly hours
- Beautiful Park setting

**APC Commitment to Diversity & Inclusion**

Assiniboine Park Conservancy is committed to creating and maintaining a diverse and inclusive workforce. Employment Equity may be a factor in selection for this competition. Consideration will be given to Indigenous people, racialized minorities, women and persons with disabilities.

Accommodations are available upon request during the assessment and selection process.

**How to apply



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