Seasonal Guest Services Representative

4 months ago

Winnipeg, Canada CF Polo Park Full time

**Role impact**:
**What you will deliver**:

- Deliver guest services programs on a daily basis to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events.
- Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by answering questions or forwarding to the appropriate station in order to ensure inquiries are answered promptly and a high level of customer service is maintained.
- Dispatch Security and Maintenance personnel from portable radio system.
- Generate a variety of weekly reports by accessing appropriate information to provide the Guest Services Supervisor with up-to-date status.
- Develop and cultivate relationships with the community and shopping centre retailers (property level) in order to be well versed in community activities and in mall fashions, mall events and programs.
- Maintain ongoing interaction with shopping centre customers and act as liaison between customers, security, maintenance, marketing and all shopping centre departments at the administrative level.
- Administer gift card sales at Guest Services which include overseeing the maintenance of related files by reviewing information in the system such as daily sales journal, reconciliation of daily sales report and inventory levels in order to increase revenues and ensure and accurately record transactions for accounting and forecasting purposes.
- Maintain the Guest Services database; ensure customer information is kept current.
- Maintain a log to record up-to-date information regarding special events, promotions, changes and visitor concerns.
- Communicate with customers on a pro-active and regular basis by contacting them to inform them of pertinent information to enhance the positive image of the shopping centre and encourage repeat traffic.
- Assist the Marketing Department with the execution of marketing programs as required.

**What your strengths are**:

- Responsible, punctual and excellent ability to interact with the public.
- Professional and polished demeanor.
- Excellent communication skills (written & verbal).
- Able to work well under pressure with mínimal supervision and meet deadlines.

**What you need to succeed**:

- Previous experience in the hospitality field preferred.
- Excellent customer service and interpersonal skills.
- Strong organizational skills and attention to detail, and has the ability to multi-task
- Ability to assess, take initiative and fulfill customer and tenant expectations.

**Why you should join us**:
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.

**Are you someone who believes in our values?**
- **Aim Higher** - we strive to exceed expectations
- **Own Your Expertise** - we empower ourselves and each other
- **Collaborate Effectively** - we bring the right people together to get the right results
- **Engage with Empathy** - we objectively consider the needs of others
- **Embrace Change** - we drive, learn from, and adapt to change

At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.

  • Guest Experience Centre Consultant

    1 week ago

    Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Winnipeg, MB)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side Mario’s,...

  • Guest Experience Centre Consultant

    2 days ago

    Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Service Representative** **to join our Guest Services team!** **(Winnipeg)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Experience Centre Consultant

    2 weeks ago

    Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for our Winnipeg area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Guest Service Representative

    2 days ago

    Winnipeg, Canada Comfort Inn Winnipeg Airport Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...

  • Guest Services Representative

    3 months ago

    Winnipeg, Canada Kildonan Place - Primaris REIT Full time

    **Guest Services Representatives** x2 Primaris REIT is currently hiring two dedicated and enthusiastic Guest Services Representatives to join our team at our Kildonan Place in Winnipeg, MB. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...

  • Guest Service Representative

    1 month ago

    Winnipeg, Canada Kendrick’s Outdoor Adventures Full time

    **About us** Kendrick’s Outdoor Adventures is a small business in Winnipeg, MB. We are creative, professional and fun, and our goal is to get the community and visitors to our city outside to adventure year round. We encourage guests to Get moving. Get Fresh Air. Get Outside. Our work environment includes: - Dynamic environment - Fun environment -...

  • Guest Services Representative

    7 months ago

    Winnipeg, Canada Kildonan Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Kildonan Place in Winnipeg MB. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for...

  • Guest Services Representative

    7 months ago

    Winnipeg, Canada Kildonan Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Kildonan Place in Winnipeg MB. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the...

  • Guest Services Representative

    3 days ago

    Winnipeg, Canada Kildonan Place - Primaris REIT Full time

    **Guest Services Representative** Primaris REIT is currently hiring a dedicated and enthusiastic Guest Services Representative to join our team at our Kildonan Place location. If you have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the Guest...

  • Seasonal Guest Services Representative

    7 months ago

    Winnipeg, Canada The Cadillac Fairview Corporation Limited Full time

    **_Role Impact:_*** **_What you will deliver:_*** - Deliver guest services programs on a daily basis to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by...

  • Guest Service Representative

    2 days ago

    Winnipeg, Canada Kendrick’s Outdoor Adventures Full time

    **About us** Kendrick’s Outdoor Adventures is a small business in Winnipeg, MB. We are creative, professional and fun, and our goal is to Get the community and visitors outside to adventure year round. Get moving. Get Fresh Air. Get Outside.. Our work environment includes: - Dynamic environment - Safe work environment - Growth opportunities - Company...

  • Guest Services Representative

    7 months ago

    Winnipeg, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. JLL is seeking a Guest Services Representative who must ensure every customer interaction is carried out in a professional, courteous and efficient manner. Enthusiastically and consistently delivers on the JLL mission of "Continually striving to surprise and engage the consumer and retailer by...

  • Guest Services Representative

    3 months ago

    Winnipeg, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. The Guest Services Representative must ensure every customer interaction is carried out in a professional, courteous, and efficient manner. WHAT WE’RE LOOKING FOR Maintain a thorough knowledge of the shopping centre's services, amenities/facilities, stores/locations, promotional activities and...

  • Guest Service Representative

    1 week ago

    Winnipeg, Canada Homes Alive Pets Full time

    Why Homes Alive Pets?This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.You'll immediately notice a refreshing shopping...

  • Guest Services Representative

    2 weeks ago

    Winnipeg, Canada JLL Full time

    About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

  • Guest Experience Centre Consultant

    2 days ago

    Winnipeg, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Winnipeg)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...

  • Seasonal Retail Services Representative

    4 months ago

    Winnipeg, Canada Assiniboine Park Conservancy Full time

    **Seasonal Retail Services Representatives** **About Assiniboine Park Conservancy** Creating the future vision for one of Winnipeg’s most prized treasures, Assiniboine Park Conservancy (APC) located at 55 Pavilion Crescent in Winnipeg is the not-for-profit organization that oversees Assiniboine Park’s operations and ensures its ongoing redevelopment...

  • Seasonal Visitor Services Representative

    4 months ago

    Winnipeg, Canada Assiniboine Park Conservancy Full time

    **Seasonal Visitor Services Representatives** **About Assiniboine Park Conservancy** Creating the future vision for one of Winnipeg’s most prized treasures, Assiniboine Park Conservancy (APC) located at 55 Pavilion Crescent in Winnipeg is the not-for-profit organization that oversees Assiniboine Park’s operations and ensures its ongoing redevelopment...

  • Seasonal Guest Services Representative

    7 months ago

    Winnipeg, Canada The Cadillac Fairview Corporation Ltd Full time

    **Role impact**: **What you will deliver**: - Deliver guest services programs on a daily basis to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by...

  • Seasonal Retail

    7 months ago

    Winnipeg, Canada Assiniboine Park Conservancy Full time

    **Seasonal** Retail & Visitor Services Representative** **Your Role**: APC is seeking enthusiastic Retail & Visitor Services Representatives who will work within our various customer-service and retail outlets in the park, including the Zoo, Pavilion, and the newest landmark of The Leaf during our after-hours events such as Boo at the Zoo and Zoo Lights....