Bilingual Learning

4 months ago

Montréal, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model preserves the balance between working from home and enjoying meaningful in-person interaction. The needs for every role are different but on average, you will be together with your colleagues at least once per week, with our leadership team in office three to four days weekly to be present for their teams.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

**Position Summary**:
Are you passionate about developing others? If so, this is an opportunity for you to join the HR Corporate Services Learning and Development team as a Learning and Development Coordinator.

As a Learning and Development Coordinator, who provides an exemplary learning experience, you will provide administrative support to the HR Corporate Services Learning and Development Team.

The Coordinator will report to a Learning and Development Manager and can be based at any Intact office; however, this position may require occasional travel to other offices to provide learning experience support.

**Your main responsibilities will be**:

- Provide virtual and in person administrative, technical, and logístical support to learners, consultants, specialists and facilitators.
- Respond to all learning requests and queries in a reasonable timeframe.
- Process and monitor training expenses (billing, chargebacks, licenses, accreditations, etc.)
- Update attendance, registration and change requests in Workday and leverage technical software such as Zoom and Microsoft Teams to run workshops.
- Support and collaborate with external vendors and internal business partners across all units to ensure learners have a positive learning experience.
- Key communication liaison for learners, specialists, and consultants.
- Review and update learning survey links, calibrate survey data and run related reports.
- Translate content and communication as needed.
- Participate in special projects, developing, and updating learning material.
- Liaise with national team to enable efficiencies and effective task management.
- Remain current on workplace policies while liaising with the national team to identify and implement process and task efficiencies.
- Perform other related coordination and administrative duties as required.

**Qualifications**:

- Bachelor's degree in Human Resources Management or a related discipline
- One to three years of coordinator experience
- Bilingualism in English and French is required. Need to interact on a regular basis with an English-speaking clientele and colleagues across the country
- Advanced in Excel and good knowledge of the Microsoft Office Suite
- Technical aptitude with Workday (strong asset)
- Proficient written and verbal communication skills
- Organized, detail-oriented and a self-starter with proven analytical skills
- Strong team player who embraces change and is committed to continuous improvement in adult education
- Ability to multi-task and meet multiple individual and team deadlines in a fast-paced, dynamic work environment with changing priorities
- Discretely upholds confidentiality and manages sensitive situations with tact and urgency

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and h

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