Collection Officer

6 months ago


Kelowna, Canada Debt Control Agency Inc Full time

**Debt Control Agency Inc**

Full Time Position, Range $3,000.00 to $3,500.00 base monthly

**Debt Control Agency Inc (DCA) **is one of the most prestigious collection agencies in Canada with its Head Office in Toronto, Ontario and Branch Offices in Laval, Quebec and Kelowna, British Columbia. We have been providing full cycle of collection services from customers cure program to third party and legal program for over 18 years.

Our clients include many of Canada’s largest financial institutions, utilities, and government sectors. As we continue to grow, we are looking for enthusiastic, self-motivated, career minded individuals with third party collection experience and, or sales experience to augment our existing teams.

Due to our ongoing success and growth, we are in the process of expanding our Operations in **Kelowna, BC,** and looking to recruit 3 self-motivated, career minded individuals with **third-party collection experience** to augment our existing teams.

**This position is on-site, and the hours of operation are**:

- Mondays and Tuesdays 10:00 am - 8:00 pm
- Wednesdays and Thursdays 8:00 am - 5:00 pm
- Fridays 7:30 am - 2:30 pm
- One Saturday a month 8:00 am - 12:00 pm

**Responsibilities**
- Contacting debtors by telephone for overdue payments and document arrangements
- Negotiating payment terms and methods using critical thinking and probing questions to overcome objections
- Utilizing skip-tracing tools and dialer bases to locate debtors
- Identify cases for special handling according to company’s and client’s criteria, including legal actions and asset attachment
- Accurately document all communication
- Compliant with all Provincial and Federal Regulatory Guidelines with respect to the collection industry, Bank’s Policies, Client Specific Directives and Operational Risk Requirements

**We are interested in hearing from career-minded individuals with**:

- Strong negotiation and customer service skills
- Detail-oriented, organized, and efficient working with targets and tight deadlines
- Previous collection or sales experience is an asset
- Excellent oral and written communication skills
- Stronger than intermediate computer literacy
- Competitive salaries based on industry experience
- Monthly Performance Commissions and Bonuses
- Group Benefit Plan

Debt Control Agency Inc. is an equal opportunity employer; however, only qualified applicants will be contacted.

**Salary**: $3,000.00-$3,500.00 per month

**Benefits**:

- Dental care
- Extended health care
- Vision care

Supplemental pay types:

- Commission pay

Work Location: In person


  • Collection Agent

    6 months ago


    Kelowna, Canada Debt Control Agency Inc Full time

    **About Us** **Debt Control Agency Inc (DCA)** is one of the most prestigious collection agencies in Canada with its Head Office in Toronto, Ontario and Branch Offices in Laval, Quebec and Kelowna, British Columbia. We have been providing full cycle of collection services from Customers Cure Program and Third Party Collections to Legal Program for over 18...


  • Kelowna, Canada G CLASS LOGISTICS LTD Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Transportation company **Tasks**: - Coordinate the flow of information within the team - Plan and control budget and expenditures - Plan and organize daily operations - Determine and establish office procedures and routines - Plan,...


  • Kelowna, Canada Okanagan College Full time

    Position Information **Position Number** - S00719**Position Title** - Student Recruitment Officer**Division/Portfolio** - Office of the Registrar**Department/Program** - Recruitment**Location** - Kelowna**Other Flexible Work Options** **Your Opportunity** - The Recruitment Officer is responsible for promoting Okanagan College to: prospective students in...


  • Kelowna, British Columbia, Canada Stonewood Group Inc. Full time

    About the RoleWe are seeking an experienced Chief Financial Officer to join our team at Stonewood Group Inc. in Kelowna. As a key member of our leadership team, you will be responsible for delivering timely and accurate financial reports, managing daily financial, human relations, and customer contract activities.Key ResponsibilitiesManage the accounting...


  • Kelowna, Canada Bill Nelems Pain & Research Centre Full time

    The **Bill Nelems Pain & Research Centre** (formerly the Okanagan Pain Clinic) currently has an opening for a professional and outgoing _**Medical Office Assistant**_ to join our amazing team! We are a growing practice of approximately 18 pain doctors looking to hire a full-time, permanent person to work in our clinic. Duties for this role include: -...

  • Office Work

    7 months ago


    Kelowna, Canada Debt Control Agency Inc Full time

    No Experience Required **Responsibilities** - Negotiate payment arrangements and develop repayment plans - Maintain accurate records of all collection activities - Perform account analysis to identify delinquent accounts and determine appropriate actions - Provide exceptional customer service by addressing inquiries and resolving payment issues -...

  • Office Work

    7 months ago


    Kelowna, Canada Debt Control Agency Inc Full time

    No Experience Required **Responsibilities** - Negotiate payment arrangements and develop repayment plans - Maintain accurate records of all collection activities - Perform account analysis to identify delinquent accounts and determine appropriate actions - Provide exceptional customer service by addressing inquiries and resolving payment issues -...


  • Kelowna, Canada Interior Health Authority Full time

    Interior Health is looking for an Environmental Health Officer to join our team in Kelowna location on a casual basis. Casual Employees are not guaranteed hours of work and shifts can range from 0-37.5 hours per week on an as-needed basis About the job: In accordance with the established vision and values of the organization, including “Less Risk,...

  • Office Admin

    3 months ago


    Kelowna, Canada Overhead Door Corporation Full time

    Job Description We have an immediate opening for a Administrator / Service Coordinator in our Kelowna Branch. Reporting to the Field Operations Manager, the Service Coordinator is vital to our everyday operations, and they take full ownership for the service cycle. This role is a permanent, full time position. Responsibilities ...

  • recruitment officer

    7 months ago


    Kelowna, Canada InfinityEdge Solutions Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksIdentify current and prospective staffing requirementsPrepare and post notices and advertisementsCollect and screen applicantsAdvise job applicants on employment requirements and terms and conditions of employmentReview candidate inventoriesContact potential applicants to arrange...

  • recruitment officer

    7 months ago


    Kelowna, Canada InfinityEdge Solutions Full time

    Education: Expérience: EducationBachelor's degreeTasksIdentify current and prospective staffing requirementsPrepare and post notices and advertisementsCollect and screen applicantsAdvise job applicants on employment requirements and terms and conditions of employmentReview candidate inventoriesContact potential applicants to arrange interviewsRecruit...


  • Kelowna, Canada Demolition King Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Identify current and prospective staffing requirements - Prepare and post notices and advertisements - Collect and screen applicants - Advise job applicants on employment requirements and terms and conditions of employment - Contact potential applicants to arrange interviews -...


  • Kelowna, British Columbia, Canada Stonewood Group Inc. Full time

    Avionics – Finance Leadership OpportunityThe Stonewood Group Inc. is a specialized supplier of hardware and software for aircraft flight following and communications.We provide complete global capabilities for two-way voice communication between the aircraft and the ground, two-way text messaging between the aircraft and the ground, flight-following using...

  • Development Assistant

    2 months ago


    Kelowna, Canada Tommy Gun's Original Barbershop Full time

    Tommy Gun’s Support Office is currently seeking an energetic, team-oriented Development Assistant ideally with experience in contracts (legal & leasing) and/or franchise law.  Working closely with the franchising, legal, construction and the real estate team, which collectively make the Development Team, you will deliver quality input and materials to one...


  • Kelowna, Canada Argus Properties Full time

    Built on a foundation of integrity, innovation, excellence, and an enduring commitment to community, Argus Properties is one of British Columbia's great companies. Based in Kelowna, Argus owns, manages, and develops a multi-disciplined real estate portfolio, including industrial, retail, office, residential, and hotel properties. Reporting directly to the...

  • Paralegal

    6 months ago


    Kelowna, Canada Rothwell Notary Corporation Full time

    Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Work site environment**: - Non-smoking - Air conditioned **Work setting**: - Urban area - Legal firm - Relocation costs not covered by employer **Tasks**: - Draft contracts, prepare promissory notes and draw up wills, mortgages and other legal documents - Prepare...


  • Kelowna, British Columbia, Canada Tommy Gun's Original Barbershop Full time

    About Tommy Gun'sTommy Gun's Original Barbershop is a rapidly growing franchisor with over 87 locations in Canada, 13 in Australia, 2 in New Zealand, and one in the USA. We are expanding our Development Team to support our continued growth and seek a skilled Development Assistant to join our team in Kelowna, BC.Job SummaryWe are looking for a motivated and...


  • Kelowna, British Columbia, Canada Tommy Gun's Original Barbershop Full time

    At Tommy Gun's Original Barbershop, we are seeking a skilled and detail-oriented Development Assistant to join our dynamic Development Team. As a key member of this team, you will play a critical role in supporting the growth and expansion of our franchise system across North America and beyond.Key Responsibilities:Manage franchise agreements and...


  • Kelowna, Canada Dynacare Full time

    Description Position at Dynacare Job Posting: Laboratory Assistant - LHSC & Mobile Collections Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join...


  • Kelowna, Canada Dynacare Full time

    DescriptionPosition at Dynacare Job Posting: Laboratory Assistant - LHSC & Mobile CollectionsWhere YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an...