Market Manager

1 month ago

Montréal, Canada Canadian National Railway Full time

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

**Job Summary**

The Market Manager acts as the Market expert at CN. He or she must understand Market and commodity dynamics and the impact they can have on CN. The incumbent develops and owns his or her marketing strategy and implementation plan for his or her market segment(s); improve and help optimize asset utilization by carload and revenue forecasting and planning to meet service requirements for the current and future. He or she must understand the competition and the competition of our customers within their market. The incumbent for this position will be responsible for increasing CN’s revenue, carloads and contribution in line with corporate goals and identifying and developing new products and services to position CN ahead of the competition.

**Main Responsibilities**
- Develop prices that correspond to the value of CN’s services. Price ahead of inflation. Extract maximum value for CN services.
- Grow their markets ahead of underlying market growth
- Forecast and monitor/measure overall trends in the Macro environment of their commodity and specifically for CN for resource management
- Develop strategy in relation to their respective market and ensure he/she is knowledgeable on all services/products provided by CN
- Develop strategy for major contract and tariff renewals ensuring all of CN services are offered to maximize CN’s contribution and enhance CN’s Market Share for long term growth
- Budget, forecast and monitor revenue, carloads and contributions
- Negotiate revenue divisions with connecting carriers
- Possess strong knowledge of CN’s competitors and Customer’s competitors
- Generate and lead growth projects
- Investigate existing lanes of business in an effort to remove cost and keep CN competitive
- Based on market intelligence, develop new products to introduce into the marketplace to drive volume and market share improvement
- Identify key issues that impact CN's competitive response to the market environment

**Working Conditions**

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday as well as occasional work performed in field locations in various types of weather and environmental conditions. In addition, occasional evening and weekend hours may be required to meet deadlines. The role requires moderate travel, which may include overnight stays away from home.

**Requirements**:
**Experience**

Relevant Work Experience
- Between 3 to 5 years of relevant experience
- Experience in logistics Supply chain or energy sector*
- Any experience for any of the above would be considered as an asset

**Education/Certification/Designation**
- Bachelor’s Degree in Commerce or any business-related university degree

**Competencies**
- Knows the business and stays current with industry trends to elevate expertise and work
- Tracks metrics to achieve ambitious targets and holds self and others accountable to meet performance expectations
- Makes informed and timely decisions to get things done
- Negotiates towards a win-win outcome while taking all points of view into consideration
- Develops solutions that align with customers’ expectations to increase satisfaction
- Displays a customer centric attitude
- Inspires others with impactful communications and adapts to the audience
- Solves problems using analytical thinking
- Ability to clearly communicate with Senior Management complex concepts, projects, and market strategies
- Ability to hunt and find relevant information*
- Any soft skills for any of the above would be considered as an asset

**Technical Skills/Knowledge**
- Strong knowledge of Microsoft Office (Excel and PowerPoint are a must)
- Knowledge of CN’s product and capacity in major corridors*
- Strong understanding of railroading*
- Strong supply chain understanding*
- Strong understanding of transportation and competition from all modes*
- Strong understanding of the costs of our services*
- Any knowledge for any of the above would be considered as an asset

**About CN**

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500

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